Plumbers · Dallas, TX

Is Dial One Johnson Plumbing, Cooling & Heating any good?

Our verdict: a strong choice — #26 of 90 plumbers, better than 71%. Customers single out its value and accountability; reliability is where it trails.

👍 Strengths

Value — better than 85% of peers

Accountability — better than 76% of peers

Momentum — better than 72% of peers

👎 Watch-outs

Reliability — 33th percentile

Dial One Johnson Plumbing, Cooling & Heating for hvac system maintenance

Clear ✕

43 customers reviewed a hvac system maintenance job here and rated it 5.00★. Most paid $1–200 (category typical: $26–$248). For this job it ranks #3 of 12 plumbers we track.

★★★★★ Aubrianne · Edited a week ago

Dan was my technician. He always friendly and very professional. I always receive a call to let me know when the technician is coming. I most definitely will recommend this company to friends and family. Thanks for your service.

HVAC system maintenanceHeating system maintenance
★★★★★ Doug · Edited a week ago

Aways on time and thorough. Gave helpful information when asked. We especially like the on call feature.

Paid $1–200Great priceHVAC system maintenanceHeating system maintenance
★★★★★ Willie · 2 months ago

Every time punctual, polite and gets the job done. I've been with them for over 8 years and they have not let me down yet.

Paid $1–200Reasonable priceHVAC system maintenance
★★★★★ Ellen · 3 months ago

Parker P was friendly, professional, and efficient. Dial One is super easy to work with.

Great priceHVAC system maintenance
★★★★★ Misty · 3 months ago

These guys are stellar. I've had them out for plumbing and HVAC issues and they always do a suburb job. They have an honest, compassionate, and dedicated team. Highly recommend!!

Paid $400–600Reasonable priceHVAC system maintenance
★★★★★ Aaron · 3 months ago

We first started using Dial One in the fall of 2025 when they installed a new AC unit under our house. Since then, they've been great to work with on the AC & plumbing side. From the wonderful receptionists, Ashley and Marissa, to the technicians we've had, Jose and James, the whole team and their work has been…

HVAC system repairHVAC system maintenanceHVAC duct & vent installation
★★★★★ M. · Edited 5 months ago

Great group of individuals. Juan was the service technician this time and he was very informative and polite. Each and every encounter has been spot on.

Paid $100–200Great priceA/C system maintenanceA/C system dismantlementA/C filter replacement+ Responsiveness+ Punctuality+ Quality
★★★★★ Dale · Edited 6 months ago

Jose, was fantastic very engaging and informative about the service call kept me aware of his status and issues that needed to be addressed with the repair.

Paid $1–100Great priceHVAC system repairHVAC system maintenance
★★★★★ Ron · 6 months ago

Travis and the Dial One folks are great. They are very responsive and really communicate well. I appreciate the thorough explanations of the issues and repair options. They just finished working on my A/C unit and I couldn't be more satisfied in the work quality, timeliness, and price for the repair. I would not…

Paid $700–800Reasonable priceHVAC system maintenance

Price

$$$$
$294-39% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Dial One Johnson Plumbing, Cooling & Heating

Is Dial One Johnson Plumbing, Cooling & Heating good?

Yes by most measures: 4.9★ from 684 Google reviews and an Experts Score of 61/100 (grade B), #26 of 90 plumbers we track. 2.4% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Dial One Johnson Plumbing, Cooling & Heating charge?

Customers reported a typical bill of $294 (middle half $78–$813), 39% below the plumbers median of $480.

What do customers hire Dial One Johnson Plumbing, Cooling & Heating for?

Mostly hvac system maintenance (43), a/c system maintenance (27), hvac system repair (23), plumbing leak detection (22).

Does the owner respond to complaints?

The owner replied to 91% of 1–3★ reviews (category: 82%).

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