Is Dial One Johnson Plumbing, Cooling & Heating any good?
Our verdict: a strong choice — #26 of 90 plumbers, better than 71%. Customers single out its value and accountability; reliability is where it trails.
Value — better than 85% of peers
Accountability — better than 76% of peers
Momentum — better than 72% of peers
Reliability — 33th percentile
Dial One Johnson Plumbing, Cooling & Heating for toilet repair
Clear ✕20 customers reviewed a toilet repair job here and rated it 4.90★. Most paid $200–300 (category typical: $227–$618). For this job it ranks #51 of 81 plumbers we track.
Great group of individuals. Juan was the service technician this time and he was very informative and polite. Each and every encounter has been spot on.
From start to finish, scheduling appt was simple and everyone I talked with was pleasant & professional. Service tech (Curley) called ahead as promised, and was on time. He completed the project quickly, was very courteous & did an excellent job. Left the area clean, I was very happy with this company….HB
Great customer service. James was very helpful. I will definitely be using them again.
The technician (James) was professional and efficient . I appreciate him remembering having serviced my home before. That goes a long way with me. The problem was diagnosed and completed. I will continue to call Dial One for my plumbing needs.
Good service but found out after service complete, could not receive any type of warranty for the service done. No pictures of the area preventing warranty.
Thank you so much! Job completed professionally as described by great plumber! James was the best! Highly recommend!!!
On a scale of 1 - 10, they've earned a solid "10" for services rendered and what I think about the business. Turnaround in getting the replacement parts needed was amazing--within 24 hrs. Thank you!
Problem: Refill would not stop and the water shut off value no longer worked, also there was a leak from around one of the connections to the refill valve. Same day service and when an earlier appointment became available I was called and asked if I would like the earlier time. Everything went as I was told from my…
James W. came out to service our Navien water heater and service toilets. He was very professional and worked quickly to solve our issues. He had to order parts to complete the service. He told us what day he would be back to complete the service and there was no delay. Everything he told us happened just as he…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Dial One Johnson Plumbing, Cooling & Heating
Is Dial One Johnson Plumbing, Cooling & Heating good?
Yes by most measures: 4.9★ from 684 Google reviews and an Experts Score of 61/100 (grade B), #26 of 90 plumbers we track. 2.4% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Dial One Johnson Plumbing, Cooling & Heating charge?
Customers reported a typical bill of $294 (middle half $78–$813), 39% below the plumbers median of $480.
What do customers hire Dial One Johnson Plumbing, Cooling & Heating for?
Mostly hvac system maintenance (43), a/c system maintenance (27), hvac system repair (23), plumbing leak detection (22).
Does the owner respond to complaints?
The owner replied to 91% of 1–3★ reviews (category: 82%).