Dioji K-9 Resort & Athletic Club logo

Dioji K-9 Resort & Athletic Club

Pet boarding service · Santa Barbara, CA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%68+16.5Value 14%78+11Replies to reviews 7%19+1.3Momentum penalty99−0.1Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#117 of 136 pet groomingPosition by Experts Score among all companies we track in this category. · better than 14%
4.7 ★★★★★ 119 Google reviews · 24 photos
89%five-star reviews
4.71★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
20%reviews answered by the owner
Oct 2026latest review

Dioji K-9 Resort & Athletic Club at a glance

Google reviewers rate Dioji K-9 Resort & Athletic Club 4.7 out of 5 based on 119 reviews, with the owner responding to 20% of comments. Customers frequently praise the friendly staff, clean facilities, and effective socialization programs for dogs, noting that pets often return happy and confident. However, some lower-rated reviews criticize inconsistent communication regarding daily updates and report cards, along with complaints about rigid pricing policies and perceived high costs for boarding and food services.

  • Google rating: 4.7 out of 5 from 119 reviews (89% five-star).
  • Reviews on this page: 119 Google reviews (82 with written comments, 10 with photos).
  • Owner responses: the business replied to 20% of reviews.
  • Most recent review: October 27, 2026.
  • Service: Pet Groomer serving Santa Barbara, California.

Data from Google, last updated November 2, 2026.

Score profile vs other pet grooming

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

Satisfaction71Reliability68Craft & service–Value78Momentum99Replies to reviews19Satisfaction: 71 (median 86)Reliability: 68 (median 82)Value: 78 (median 100)Momentum: 99 (median 100)Replies to reviews: 19 (median 50)
This companyPet Grooming median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dioji K-9 Resort & Athletic Club: 71/100 on this factor. Category median: 86.B
71
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dioji K-9 Resort & Athletic Club: 68/100 on this factor. Category median: 82.B
68
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dioji K-9 Resort & Athletic Club: 78/100 on this factor. Category median: 100.B
78
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dioji K-9 Resort & Athletic Club: 99/100 on this factor. Category median: 100.A
99
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dioji K-9 Resort & Athletic Club: 19/100 on this factor. Category median: 50.F
19

Bar = this company · dark tick = category median.

Star ratings

119 Google reviews we collected

  • 5 stars10689%
  • 4 stars65%
  • 3 stars00%
  • 2 stars11%
  • 1 star65%

Praise vs complaints

Phrases our text analysis found in 82 written reviews

  • Praise5590%
  • Complaints610%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price113%
  • Reasonable675%
  • Overpriced00%
  • Not sure113%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2643%
  • Would recommend915%
  • Price & value711%
  • Quality & results610%
  • Honesty & trust610%
  • Communication47%
  • Speed & response35%

What customers talk about

We read 82 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The staff are very nice and experienced with dogs as well”
  • “Overall though, I had a good experience and would recommend using them.”
  • “The prices were pretty reasonable, although charging to feed my dog was a little strange (it’s pet daycare - do you not expect them to eat at all?”
    “Not worth it with other good options in town”
  • “The facilities are top-notch, with spacious play areas that are clean and comfortable, and even a swimming pool (my little man’s favorite) for the pup…”
    “Worst experience ever!”
  • “Good service, very friendly and genuinely love our pets.”
  • “During the temperament evaluation they explained everything walked us through all our options for boarding.”
  • “The onboarding process was quick and easy, and since then, the drop-off and pick-up are always a breeze.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Dioji K-9 Resort & Athletic Club for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

betsy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We love Santa Barbara Dioji! The staff are dedicated and kind. We use daycare, overnight boarding and grooming services - all wonderful!

Reasonable priceDog groomingDog boardingDog daycare
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Our dogs love it here. The staff are very nice and experienced with dogs as well

Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We love Dioji - our dog gets so excited when we turn the block. We're grateful for this service for our very spunky dog!

Dog groomingDog boardingDog daycare
DeliaLocal Guide · 117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

We were looking for a place to leave our pup for care and boarding. We are so happy that we found Dioji. During the temperament evaluation they explained everything walked us through all our options for boarding. Staff made us feel very comfortable. Oreo loved playing and running around. She gets excited as soon as…

Customer photo from Delia's reviewCustomer photo from Delia's review
Reasonable priceDog groomingDog boardingDog daycare
Sheri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Jax & Lily love Dioji. They come home happy and tired. Staff couldn’t be better!

Dog boardingDog daycare
AlexisLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Came down to santa barbara for a work trip/mini vacation with our 12 week old mini dachshund, and looked into a bunch of doggy "day cares". Dioji looked and sounded the best do we chose them and I am SO glad! I was very paranoid witb his age/size, but they made sure he was well cared for and matched appropriately!…

Great priceDog daycare

Photos

Customer reviews

4.7 ★★★★★ 119 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Ashley Egerer2 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kind and caring staff

  • Price assessment: Reasonable price
  • Services: Other pet boarding
Cameron Thomas3 reviewsTotal number of Google reviews Cameron has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best!

  • Price assessment: Reasonable price
  • Services: Dog daycare
Response from the owner · a week ago

Thank you Cameron!

betsy everitt6 reviewsTotal number of Google reviews betsy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love Santa Barbara Dioji! The staff are dedicated and kind. We use daycare, overnight boarding and grooming services - all wonderful!

  • Price assessment: Reasonable price
  • Services: Dog grooming, Dog boarding, Dog daycare
Response from the owner · 2 weeks ago

Thank you Betsy! We love that you enjoy all the Dioji has to offer. It's aways nice to pick up a freshly bathed dog after a day of play or overnight stay.

James Burnell2 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Our dogs love it here. The staff are very nice and experienced with dogs as well

Response from the owner · 3 weeks ago

Thank you James for the great review!

Jessica Truitt3 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love Dioji - our dog gets so excited when we turn the block. We're grateful for this service for our very spunky dog!

  • Services: Dog grooming, Dog boarding, Dog daycare
Response from the owner · 3 weeks ago

Thank you Jessica. It's fun hearing about how excited the dogs get before they even walk in the door.

Delia PLocal Guide · 117 reviewsTotal number of Google reviews Delia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were looking for a place to leave our pup for care and boarding. We are so happy that we found Dioji. During the temperament evaluation they explained everything walked us through all our options for boarding. Staff made us feel very comfortable. Oreo loved playing and running around. She gets excited as soon as she sees the building. Update: we love the care that everyone provides to not only Oreo but all the dogs. We always do the social overnight boarding for one big slumber party. All photos are were taken by Dioji staff giving us an added layer of comfort seeing our furry baby so happy and smiling.

  • Price assessment: Reasonable price
  • Services: Dog grooming, Dog boarding, Dog daycare, Service not listed
Response from the owner · 7 months ago

We loved getting to meet Oreo last week! She is such a sweet and silly pup who definitely made the most of her stay-cation with us and her pals, romping around and splashing in the pool. We all look forward to watching her grow and look forward to more fun days ahead!

Sheri Benninghoven7 reviewsTotal number of Google reviews Sheri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jax & Lily love Dioji. They come home happy and tired. Staff couldn’t be better!

  • Services: Dog boarding, Dog daycare
Response from the owner · 3 weeks ago

Thank you for the great review Sheri!

Matt S6 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good service, very friendly and genuinely love our pets.

  • Services: Other pet boarding
Alexis LeeLocal Guide · 6 reviewsTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Came down to santa barbara for a work trip/mini vacation with our 12 week old mini dachshund, and looked into a bunch of doggy "day cares". Dioji looked and sounded the best do we chose them and I am SO glad! I was very paranoid witb his age/size, but they made sure he was well cared for and matched appropriately! The little updates throughout the day were amazing, and our little guy had so much fun playing with the other pups! We picked him up and he slept for hours after lol Absolutely recommend!!

  • Price assessment: Great price
  • Services: Dog daycare
Deep Learning SimplifiedLocal Guide · 46 reviewsTotal number of Google reviews Deep has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best dog boarding school, they have people who really care about the doggos.

  • Price assessment: Reasonable price
  • Services: Dog boarding

Dioji K-9 Resort & Athletic Club on Google Maps →

Business details

  • Address: 822 E Yanonali St, Santa Barbara, CA 93103
  • Phone: (805) 845-0500
  • Website: dioji.com
  • Service area: Santa Barbara, CA