WILDLIFE REMOVAL SERVICES · CITRUS HEIGHTS, CA
Direct Hit Pest Control logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%79+27.7Reliability 15%70+10.5Craft & service 20%51+10.2Value 10%74+7.4Momentum 8%51+4.1Track record 7%52+3.6Accountability 5%41+2.1Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.66SCORE

Direct Hit Pest Control

Better than 79% of wildlife removal services · #21 of 102

5.0★186 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

Maria10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have the service now almost 2 years and we are very happy with the company and our service man, Cody. Cody is prompt, on time, knowledgeable with pest control, and courteous. He is always able to give us little tips how to manage our pest problem. He uses chemicals that are safe for our dogs, and many times they…

Paid $100–120Great priceHome inspectionHornet & wasp exterminationTermite inspection
Micah12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Direct Hit Pest Control is thorough and respectful of your business & property. The technicians stay in direct communication with you and actually find a SOLUTION. BEST SERVICE BEST VALUE!

Customer photo from Micah's review
Paid $100–120Hornet & wasp exterminationRodent exterminationSpider extermination
Patricia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon cares about his job and is very professional and courteous. We’re glad to have him.

Paid $80–100Great price

vs category

Blue = Direct, grey = wildlife removal services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02022-Q4: 5.00★ (1 reviews)2023-Q2: 5.00★ (38 reviews)2023-Q3: 5.00★ (4 reviews)2023-Q4: 5.00★ (1 reviews)2024-Q1: 5.00★ (6 reviews)2024-Q2: 5.00★ (7 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q2: 5.00★ (2 reviews)2025-Q3: 5.00★ (4 reviews)2025-Q4: 5.00★ (3 reviews)2026-Q2: 5.00★ (5 reviews)2026-Q3: 5.00★ (4 reviews)2022-Q42024-Q12025-Q22026-Q32026-Q4
This companyIndustrydot size = review count

Price

$110+8% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Great price 30%Reasonable 50%Overpriced 0%Not sure 20%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%79+27.7Reliability 15%70+10.5Craft & service 20%51+10.2Value 10%74+7.4Momentum 8%51+4.1Track record 7%52+3.6Accountability 5%41+2.1Experts Score= 66Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
79
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
70
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
51
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
74
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
51
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
52
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
41

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+37 / −0
Professionalism
+42 / −0
Responsiveness
+38 / −0
Punctuality
+37 / −0
Value
+34 / −0

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