Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Dirt Doctor Carpet Cleaning five stars based on 141 reviews, noting that the owner responds to all feedback. Customers frequently highlight punctuality, clear communication, and fair pricing for services including carpet, upholstery, and air duct cleaning. Recurring themes describe the team as professional and knowledgeable, with many noting that carpets and furniture appeared significantly cleaner after treatment. No common criticisms appear in the provided excerpts, as all listed reviews are positive.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.
Bar = this company · dark tick = category median.
141 Google reviews we collected
Phrases our text analysis found in 128 written reviews
Price verdicts customers left with their Google review
Middle half of what 29 customers paid ($164–$259) · gold mark = category median.
How often each topic comes up in the written reviews
We read 128 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He’s professional, thorough, and genuinely cares about making sure you’re happy with the results.”
“Bennie and his little apprentice, his 9 year old son, were very friendly, knowledgeable and did a great job of cleaning my carpets in a timely fashion.”
“Highly recommend them to anyone needing duct cleaning!”
“He was super punctual, communicated, adjusted the price when we adjusted how many rooms we wanted done.”
“Fun, friendly, honest, fair and educated in their business, this team taught us the how’s and why’s each step of the way.”
“It’s also a plus that the owner is lively and funny, just someone you can want & trust in your home.”
“Bennie took time to explain everything and worked extra hard on pet doors.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Dirt Doctor Carpet Cleaning for 6 kinds of job. Pick one to see what they paid and said.
Bennie and helper are on time, fast and efficient. I could not be happier with their service. We will not hesitate to contact Dirt Doctor for all the other services they provide. Really like that he has placed us on a schedule for our next cleaning.
The service was fantastic, on time and very thorough. We have three bedrooms as well as living room, every room has carpet. The carpets were looking so rough and now they look normal again! Thank you for your help and services! Will reach out again.
Bennie and his little apprentice, his 9 year old son, were very friendly, knowledgeable and did a great job of cleaning my carpets in a timely fashion. Checked the status of carpets and determined what type of pretreatment was needed before doing actual cleaning. Highly recommend.
Bennie, Isaiah and Debra were excellent! Bennie took time to explain everything and worked extra hard on pet doors. Very respectful, especially towards my mother. Much appreciated!!
I forgot how vibrant my rugs are!! Bennie, the owner, is so thorough and methodical. I couldn't believe how amazing my rugs are now that the Dirt Doctor performed his miracle. And an upholstered chair I've had for 30 years looks brand new. And all for a low, low price. Bennie is punctual and a man of his word.
The guy was very good on communication. His work was very excellent will recommend to others job very well done.
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 28 | $126–$277 |
| Pet stain & odor removal | 20 | $126–$366 |
| Carpet steam cleaning | 18 | $146–$309 |
| Upholstery cleaning | 14 | $169–$297 |
| Area rug cleaning | 11 | $126–$404 |
| HVAC duct & vent cleaning | 5 | $477–$1.1k |
5.0 ★★★★★ 141 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Excellent service! Very pleased with the whole experience from the first phone call! Bennie is the best 👌
It was a pleasure working for you thank you again for the opportunity to show you what my company could do for you. Looking forward to the next service. Be blessed.
I sought out 4 quotes for cleaning my floors. As a veteran I love supporting other veteran businesses. I choose him not just because he was a veteran but because his prices beat every single quote I had. He was super punctual, communicated, adjusted the price when we adjusted how many rooms we wanted done. He really explained the process, the products and walked us through expectations. He even helped clean some gnarly chairs I bought off Facebook marketplace. I’m very happy with the service and now I’m just waiting for the carpets to be dry to enjoy the results. It’s also a plus that the owner is lively and funny, just someone you can want & trust in your home. 10/10 recommend.
Nikki, I appreciate the kind words you said about my carpet cleaning and my company. It was an honor always to work with veterans. Please be blessed you and your family and take care until our next cleaning.
Love the progress and definitely saw the difference after the cleaning!
Appreciate your business and looking forward to the next Service thank you so much for giving us the opportunity to show you what we can do be blessed
Bennie and helper are on time, fast and efficient. I could not be happier with their service. We will not hesitate to contact Dirt Doctor for all the other services they provide. Really like that he has placed us on a schedule for our next cleaning.
Mrs. Margaret is always it was a pleasure cleaning the couches and chair chairs for you. Thanks again for choosing the dirt doctor we will see you in six months. Be blessed.
Bennie is the best! He always does and incredible job and has great energy. He’s professional, thorough, and genuinely cares about making sure you’re happy with the results. Great service and an all-around great guy!
Nick, I appreciate you and your family for interest in me with your Carpet care. It’s always a pleasure to do work for you guys. You guys are awesome and looking forward to the next Cleaning.
The service was fantastic, on time and very thorough. We have three bedrooms as well as living room, every room has carpet. The carpets were looking so rough and now they look normal again! Thank you for your help and services! Will reach out again.
Thank you so much for giving us the opportunity to show you what we can do for you. I am very excited and that you’re happy with the results of my work. Looking forward to the next service.
Bennie and his little apprentice, his 9 year old son, were very friendly, knowledgeable and did a great job of cleaning my carpets in a timely fashion. Checked the status of carpets and determined what type of pretreatment was needed before doing actual cleaning. Highly recommend.
Thank you so much for allowing my company to service your Carpet. Looking forward to the next Cleaning.
Bennie with Dirt Doctor Carpet Cleaning is very professional and kind. I appreciate his prompt arrival and thoroughness while cleaning my dryer vents. Supporting a Veteran owned local business is the way to go. I highly recommend this business!
We at dirt doctor appreciate the opportunity to service your dryer vent. Looking forward to doing dishes with you again. Be blessed
Bennie and his team did a wonderful job! They were kind, professional, and even took the time answering all my questions about my ventilation system. As a new home owner, I really appreciated the extra care and education!
Thank you so much for your wonderful review, Susie. We're thrilled Bennie and the team were kind, professional, and took the time to answer all your ventilation questions. Congratulations on your new home. We appreciate your trust and are always here if you need anything or have more questions.
This gentleman did an excellent job
Thank you, Virginia! We’re thrilled to hear he did an excellent job. I’ll be sure to pass your kind words along to him. We appreciate your review and look forward to serving you again.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
