Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts
Customers consistently praise the service for same-day appointments, rapid response times, and clear communication regarding repair options. Reviews highlight fair pricing, professional diagnostics for appliances like dryers, refrigerators, and HVAC systems, and a willingness to advise on replacement parts. While the business also sells new appliances, no recurring criticisms appear in the provided excerpts, which uniformly reflect satisfaction with the efficiency and honesty of the technicians.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
95 Google reviews we collected
Phrases our text analysis found in 90 written reviews
Price verdicts customers left with their Google review
Middle half of what 16 customers paid ($88–$310) · gold mark = category median.
How often each topic comes up in the written reviews
We read 90 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Thomas is so professional and efficient in all repairs he has done for us.”
“Thomas is a very honest professional technician that cares as if what he’s fixing is his own!”
“I highly recommend him to anyone in the Green Valley Area and beyond!”
“Great working with Thomas he was fair clean and thorough!”
“Service was fast he showed up in about less than one hour and fixed the issue in about 20 minutes.”
“It’s always nice to have a honest business you can trust.”
“He's knowledgeable and thorough and very honest in his communication.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Discount HVAC & Appliance Repair for 8 kinds of job. Pick one to see what they paid and said.
Thomas came out and quickly diagnosed the problem. He gave me a good price on parts and repair. Definitely better than me wasting money and replacing various parts. Very professional and respectful.
Had a refrigerator repaired. Came out same day on a Saturday. Great service. Good communication. Honest, pleasant guy. Fair price. Had to come back to install a part a few days later and worked later in the day to accomodate our schedule. Would definitely call again.
Thomas is a very honest professional technician that cares as if what he’s fixing is his own! Best prices, fastest service, highly recommend.
Thomas was so prompt and quickly diagnosed the problem with my dryer! He ordered the part, then as soon as he received the part the following day, he quickly came and repaired it! I highly recommend him to anyone in the Green Valley Area and beyond! It’s always nice to have a honest business you can trust.
Thomas at Discount appliance repair was awesome! I called, left a message and he called back within 5 min. He showed up within 30 min, and had my issue fixed within an hour! Great service and very affordable.
So Thomas responded to my call and came out because I had a "death code" on the touchscreen of my fancier-than-I-would-buy-came-with-the-house KitchenAid range/cooktop. Electric oven, gas top. Gas worked fine, but the oven just gave up the ghost. Thomas was very diligent in his service. He called KitchenAid, and…
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 15 | $175–$390 |
| Dryer repair | 10 | $251–$409 |
| Washing machine repair | 7 | $124–$384 |
| Refrigerator repair | 6 | — |
| Dishwasher repair | 4 | $144–$352 |
| Stove, cooktop & oven repair | 4 | $101–$329 |
| Stove & cooktop repair | 4 | — |
| Washer/dryer repair | 3 | — |
5.0 ★★★★★ 95 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Thomas is so professional and efficient in all repairs he has done for us. We cannot recommend him any higher!!!
Thank you for your review
Great working with Thomas he was fair clean and thorough! Thanks!
Thank you for review!
Thomas came out and quickly diagnosed the problem. He gave me a good price on parts and repair. Definitely better than me wasting money and replacing various parts. Very professional and respectful.
Thank you for your review !
Had a refrigerator repaired. Came out same day on a Saturday. Great service. Good communication. Honest, pleasant guy. Fair price. Had to come back to install a part a few days later and worked later in the day to accomodate our schedule. Would definitely call again.
Thank you for your review Tim
Thomas is a very honest professional technician that cares as if what he’s fixing is his own! Best prices, fastest service, highly recommend.
Thank you so much for your review!
Thomas was so prompt and quickly diagnosed the problem with my dryer! He ordered the part, then as soon as he received the part the following day, he quickly came and repaired it! I highly recommend him to anyone in the Green Valley Area and beyond! It’s always nice to have a honest business you can trust.
Thank you so much for your review !
Thomas at Discount appliance repair was awesome! I called, left a message and he called back within 5 min. He showed up within 30 min, and had my issue fixed within an hour! Great service and very affordable.
Thank you so much for your review!
So Thomas responded to my call and came out because I had a "death code" on the touchscreen of my fancier-than-I-would-buy-came-with-the-house KitchenAid range/cooktop. Electric oven, gas top. Gas worked fine, but the oven just gave up the ghost. Thomas was very diligent in his service. He called KitchenAid, and they wanted over 1K for the parts....then labor would put me in the 2K range to get back online. Of course Thomas could have socked it to me, but instead he worked on resetting the breaker ("...because sometimes, the problem can just be a power surge..." said Thomas). Fixed it, all for a $95 service call. Working perfectly again, and he showed me the reset breaker so I can perform this small miracle myself next time. This is the kind of business I am proud to shout out. Five stars!!
Thank you so much for your review!
Service was fast he showed up in about less than one hour and fixed the issue in about 20 minutes. I was having an issue connecting the three prong cord to my dryer and wanted to make sure it was done safely and correctly. Glad I reached out to this business will definitely be using them again for future appliances issues . He even gave us advice and a quote for the hvac system
Thank you so much for your review!
We needed an ice maker replacement. Thomas ordered the part and replaced it 48 hours later. He was prompt, friendly and efficient. We highly recommend him.
Thank you so much for your review!
Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts
