Pest control service · Detroit, MI · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%26+1.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#141 of 315 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 55%
5.0★★★★★529 Google reviews · 12 photos
99%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
$120typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Discount Pest Control in Detroit holds a five-star average from five hundred and twenty-nine reviews, with customers frequently citing rapid scheduling, same-day availability, and punctual arrivals. Reviewers describe technicians as professional, courteous, and thorough, often noting detailed explanations of treatments for issues like yellow jackets, spiders, and bees. One lower-rated review criticized a technician for missing a wasp nest and providing an ineffective initial spray, though the overall sentiment remains positive regarding responsiveness and communication.
Google rating: 5.0 out of 5 from 529 reviews (99% five-star).
Reviews on this page: 529 Google reviews (369 with written comments, 8 with photos).
Owner responses: the business replied to 2% of reviews.
Most recent review: October 8, 2026.
Service: Pest Control Service serving Detroit, Michigan.
Data from Google, last updated November 1, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Discount Pest ControlPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Discount Pest Control: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Discount Pest Control: 100/100 on this factor. Category median: 93.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Discount Pest Control: 100/100 on this factor. Category median: 96.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Discount Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Discount Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Discount Pest Control: 26/100 on this factor. Category median: 96.D
26
Bar = this company · dark tick = category median.
Star ratings
529 Google reviews we collected
5.0of 5
5 stars52299%
4 stars61%
3 stars10%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 369 written reviews
99%praise
Praise61299%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price5747%
Reasonable6050%
Overpriced00%
Not sure43%
$120+6% vs typical pest control services
Middle half of what 86 customers paid ($90–$144) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude19532%
Speed & response13221%
Quality & results11919%
Would recommend6410%
Price & value528%
Communication417%
Honesty & trust132%
What customers talk about
We read 369 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were responsive, helpful, and made a frustrating situation much easier.”
“I am thrilled to have gotten service so quickly and efficiently.”
“Great service the technician was very professional please send him everytime we call”
“The treatment has helped tremendously would highly recommend.”
Ppeggy10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
So glad to have no more bugs! He even sprayed the whole of the outside of the house and swept away the spider webs!
Paid $100–120Great priceHome inspection
SSamantha4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Immediate call back in less than 24 hours to schedule service. Called on a Monday evening. Return call Tuesday morning. AND service scheduled within the same week. Service scheduled for Thursday! I am thrilled to have gotten service so quickly and efficiently.
Paid $140–160Great priceHornet & wasp extermination
CCathyLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Superb service! Easy to schedule and quite accommodating. They confirmed the appointment, then sent me a message when the tech was on the way. The tech was courteous and personable-and he was quick but thorough. This will be my go to from now on. Thank you!
Paid $60–80Great priceSpider extermination
NNicoleLocal Guide · 51 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Very happy with how fast they were able to come out. I had a large bees nest in a tree and they took care of it.
Paid $120–140Reasonable priceBee extermination
KKathryn7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
David explained the process of treating the yellow jackets which were under the house siding next to our back door. He treated the nest, within 3-4 hours there was no more activity. We are extremely happy!
Paid $120–140Reasonable priceBee extermination
AAutumnLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I called late afternoon, explained I'd gotten bit by a spider. The woman who answered the phone was so sweet. They text me when they were on their way [very convenient]. Came out next day. Took care of everything i asked for and made time in the same visit when I added another task. Added a big bees nest…
Paid $100–120Great priceHornet & wasp exterminationSpider extermination
Immediate call back in less than 24 hours to schedule service. Called on a Monday evening. Return call Tuesday morning. AND service scheduled within the same week. Service scheduled for Thursday! I am thrilled to have gotten service so quickly and efficiently.
Price assessment: Great price
Price: $140–160
Services: Hornet & wasp extermination
Pest type: Ants, Spiders, Mosquitoes, Other
S
Shane Laparl7 reviewsiTotal number of Google reviews Shane has written across all businesses on Google Maps, not just this one.
We’d been dealing with drain flies, and none of our remedies were working. Discount Pest Control had someone out the very next day to help. They were responsive, helpful, and made a frustrating situation much easier. Thank you!
Price assessment: Great price
Services: Service not listed
M
Melissa MarchioniLocal Guide · 50 reviewsiTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Superb service! Easy to schedule and quite accommodating. They confirmed the appointment, then sent me a message when the tech was on the way. The tech was courteous and personable-and he was quick but thorough. This will be my go to from now on. Thank you!
Price assessment: Great price
Price: $60–80
Services: Spider extermination
Pest type: Spiders, Other
S
Susan SoffaLocal Guide · 29 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
