Janitorial service · Amsterdam, NY · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%35+2.5Craft & service penalty42−5.8Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#222 of 235 house cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 6%
4.7★★★★★63 Google reviews · 23 photos
83%five-star reviews
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Doing Better Cleaning 4.7 out of 5 based on 63 reviews, highlighting thorough deep cleaning for homes, offices, and commercial spaces. Customers frequently praise the company for punctuality, flexible scheduling for last-minute requests, and reasonable pricing. While the owner responds to 44% of reviews, some low-star feedback indicates instances of missed communication or incomplete cleaning results that required client follow-up.
Google rating: 4.7 out of 5 from 63 reviews (83% five-star).
Reviews on this page: 63 Google reviews (59 with written comments, 4 with photos).
Owner responses: the business replied to 44% of reviews.
Most recent review: June 23, 2025.
Service: House Cleaning Service serving Amsterdam, New York.
Data from Google, last updated October 26, 2026.
Score profile vs other house cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and reliability; weakest: replies to reviews.
Doing Better CleaningHouse Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Doing Better Cleaning: 71/100 on this factor. Category median: 92.B
71
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Doing Better Cleaning: 73/100 on this factor. Category median: 91.B
73
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Doing Better Cleaning: 42/100 on this factor. Category median: 96.C
42
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Doing Better Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Doing Better Cleaning: 35/100 on this factor. Category median: 83.D
35
Bar = this company · dark tick = category median.
Star ratings
63 Google reviews we collected
4.7of 5
5 stars5283%
4 stars813%
3 stars00%
2 stars00%
1 star35%
Praise vs complaints
Phrases our text analysis found in 59 written reviews
99%praise
Praise14099%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3626%
Quality & results2921%
Would recommend2820%
Speed & response2618%
Price & value107%
Honesty & trust75%
Communication54%
What customers talk about
We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Doing Better Cleaning are professional, friendly, flexible and care about their clients.”
“We had such a great experience with Doing Better Cleaning.”
“I recommend Doing Better Cleaning to friends and acquaintances all the time because I know they will be as happy with their wonderful staff and produc…”
“We received great customer service with quick communication and service availability.”
“They came in to do cleaning because I had just moved into to a new apartment and cleaned everything so thoroughly for a reasonable price!”
“The service was outstanding, exceptional, reliable, dependable, and extremely professional.”
“Dan is readily communicative and makes sure the job is done to completion and to his clients satisfaction!”
People customers mention
Dan18 reviews
Amanda6 reviews
Cory3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Doing Better Cleaning for 3 kinds of job. Pick one to see what they paid and said.
Olivia6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We had such a great experience with Doing Better Cleaning. They fit in cleaning our new home before the weekend so we could moved in. From floors to walls, appliances etc. It was a very thorough job done by a team of 3 over a few hours. Dan is readily communicative and makes sure the job is done to completion and…
Sarah4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
After previously using Doing Better Cleaning, we were happy to have Dan and his crew come back again to clean out facility. We received great customer service with quick communication and service availability. The team demonstrated attention to detail by cleaning those hard to reach and easily missed areas.
Ace1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Doing Better Cleaning are professional, friendly, flexible and care about their clients. I wanted to write and express my deep appreciation for the crew who did a deep clean of the apartment building. The service was outstanding, exceptional, reliable, dependable, and extremely professional. The products used are…
Samuel3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
This company did a great job on our trailer—got an appointment quickly, they came on time and got the place shining! Highly recommended!
Deep clean+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Didn't know my house could be this clean!
We decided to get a full house clean and these guys did a better job than I could have imagined. Showed up on time, got right to work. Worth every penny to have such a spotless house. Without hesitation I'll be recommending these guys to anyone in need.
Deep clean+ Responsiveness+ Punctuality+ Quality
Sarah1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Received excellent service from Doing Better Cleaning. The team was enthusiastic, professional, friendly and detail-oriented. Dan contacted me promptly regarding my urgent request and agreed to meet me that day for a quote. His team arrived the next day to clean an office building despite short notice. They…
We had such a great experience with Doing Better Cleaning. They fit in cleaning our new home before the weekend so we could moved in. From floors to walls, appliances etc. It was a very thorough job done by a team of 3 over a few hours. Dan is readily communicative and makes sure the job is done to completion and to his clients satisfaction! We are so happy. Thank you.
Olivia and Paul, it was great meeting you both. Again congratulations on the new wonderful home. It was a pleasure working for you. Please let me know if there is anything else we can help you with in the future. Thanks Dan
Sarah Ritter-Hamilton4 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
After previously using Doing Better Cleaning, we were happy to have Dan and his crew come back again to clean out facility. We received great customer service with quick communication and service availability. The team demonstrated attention to detail by cleaning those hard to reach and easily missed areas.
Response from the owner · 2 years ago
Thank you Sarah. It was great working for you again. Thanks again...
Ace & Clover Holdings LLC1 reviewiTotal number of Google reviews Ace has written across all businesses on Google Maps, not just this one.
Doing Better Cleaning are professional, friendly, flexible and care about their clients. I wanted to write and express my deep appreciation for the crew who did a deep clean of the apartment building. The service was outstanding, exceptional, reliable, dependable, and extremely professional. The products used are not toxic or damaging as most store bought are. I recommend Doing Better Cleaning to friends and acquaintances all the time because I know they will be as happy with their wonderful staff and products as I have been. Do yourself a favor, hire Doing Better Cleaning and you will love them as much as we do! Please take a look at the amazing before and after pictures of there work.
Samuel Webb3 reviewsiTotal number of Google reviews Samuel has written across all businesses on Google Maps, not just this one.
It’s such a pleasure to write a review for Dan and Cory. This business was amazing! I was in a bind a week ago knowing I was having back surgery tomorrow and couldn’t find anyone. Did research, asked friends and no luck. Saw how pleased people were with this crew and was thrilled how accommodating they were to really care enough to fit me in such short notice.
I have a two bedroom apartment, 1 bath, dining room and kitchen with years worth of nick knacks. I took everything off the furniture so they could clean easier. Had to have someone let them in because I had Drs appts. Dan texted me when they were done and took the initiative to do a few extra things he noticed. OMG 😱 when I walked in I couldn’t believe how everything was back in place beautifully and I kept finding even more great things they cleaned. Bathroom was a deep clean, spotless and shower/tub the brightest I’ve ever seen it. I’ve had cleaning people once a month for about 25 years but no one for the last ten. They were the BEST I’ve had and plan to continue to use them on a regular basis. They even left a sweet note in my bedroom next to a stuffed pug toy that had been sitting on the floor. They moved him. See pic. Also turned on my tree light and cleaned my AC filter that I had just taken the cover off.
You can’t get better! I promise and will be singing their praises to friends and family. I gave their contact info to my complex’s office. I’m soooo glad I found them! Much appreciation for all the great work making for a lot less stress. 👍🤟🥰
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Deep clean, Standard cleaning
Response from the owner · 3 years ago
Jo it's so nice to know there are such caring people that appreciate hard work and attention to detail. We take pride in our work and nice to know you are appreciated. It was a absolute pleasure to work for you. Look forward to working with you in the future. Thanks Dan
John ConwayLocal Guide · 6 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Didn't know my house could be this clean!
We decided to get a full house clean and these guys did a better job than I could have imagined. Showed up on time, got right to work. Worth every penny to have such a spotless house. Without hesitation I'll be recommending these guys to anyone in need.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Deep clean
Response from the owner · 3 years ago
John , thank you for the great review. It was great meeting you and your wife. I look forward to scheduling your next deep cleaning. Thanks Dan
JOSE VELAZQUEZ1 reviewiTotal number of Google reviews JOSE has written across all businesses on Google Maps, not just this one.
Received excellent service from Doing Better Cleaning. The team was enthusiastic, professional, friendly and detail-oriented. Dan contacted me promptly regarding my urgent request and agreed to meet me that day for a quote. His team arrived the next day to clean an office building despite short notice. They throughly cleaned all areas, included long-neglected appliances, shelves and corners of the office. The office has never looked cleaner, and I’m so appreciative of Doing Better Cleaning for their amazing work!
Response from the owner · 3 years ago
Hi Sarah, thank you for the amazing review. I'm glad you were happy with our work. Hopefully we will work again together down the road and setup weekly cleanings.
Ashley Lacy6 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Dan and Cory did a great job! We asked for their help to clean out our radiators. Although beautiful and antique-looking, the radiators were over due for a deep clean. Dan informed me of their process, and asked a lot of helpful questions about the radiators so he could devise the best plan to tackle clean up. Overall, they guys were knowledgeable, friendly and efficient. Thank you guys.
Response from the owner · 3 years ago
Ashley Thank you for review . It was a pleasure working for you and your husband. Please let me know if I can provide any services down the road..
nick ramayya5 reviewsiTotal number of Google reviews nick has written across all businesses on Google Maps, not just this one.
Great experience, needed a last minute cleaning and Dan made it happen within a hour. Cory did an excellent job cleaning to the last detail. Definitely will recommend to anyone.
Thanks Nick. It was a pleasure working with you. Please let me know if you need our services down the road. I hope the cleaning helped with the asthma issues!
