Donald WeaverLocal Guide · 26 reviewsTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood mechanic
Don's Automotive Services
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%37+2.6Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#108 of 348 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 69%
4.9 ★★★★★ 103 Google reviews · 6 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
Oct 2026latest review
Don's Automotive Services at a glance
Google reviewers rate Don's Automotive Services 4.9 out of 5 based on 103 reviews, highlighting the shop's honesty, fair pricing, and friendly staff. Customers frequently praise the mechanics' knowledge, quick turnaround times, and clear communication regarding vehicle issues, including willingness to accept older cars. Recurring themes include reasonable costs compared to competitors and a family-oriented atmosphere. No common criticisms emerged from the provided excerpts, as all listed reviews are five stars.
- Google rating: 4.9 out of 5 from 103 reviews (97% five-star).
- Reviews on this page: 103 Google reviews (83 with written comments, 3 with photos).
- Owner responses: the business replied to 1% of reviews.
- Most recent review: October 7, 2026.
- Service: Auto Repair Shop serving Palmdale, California.
Data from Google, last updated November 1, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Don's Automotive Services: 95/100 on this factor. Category median: 89.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Don's Automotive Services: 93/100 on this factor. Category median: 86.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Don's Automotive Services: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Don's Automotive Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Don's Automotive Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Don's Automotive Services: 37/100 on this factor. Category median: 60.D
37
Bar = this company · dark tick = category median.
Star ratings
103 Google reviews we collected
- 5 stars10097%
- 4 stars22%
- 3 stars00%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 83 written reviews
- Praise15197%
- Complaints53%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price457%
- Reasonable343%
- Overpriced00%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Honesty & trust4126%
- Staff & attitude3019%
- Price & value2818%
- Quality & results1912%
- Would recommend1812%
- Speed & response1510%
- Communication53%
What customers talk about
We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“No pressure, no upsells—just honest, smart, and super kind.”
“Don is a professional, trustworthy, and works in a timely manner.”
“This is the best place to take your car very reasonable prices”
“High recommend Tony and Jason they do amazing work very trustworthy and reliable people , they ensure vehicle is ready to go !”
“Highly recommended, very honest mechanic and knowledgeable.”
“i cannot recommend them enough.”
“i had a minor issue today (saturday) and Jason helped me as quickly as possible to get me back on my way to LA safely and got to hangout with the nice…”
“Seriously—other mechanics had me confused, but these two explained everything like car professors with a heart.”
People customers mention
- Tony 7 reviews
- Jason 5 reviews
- Valley 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Don's Automotive Services for 2 kinds of job. Pick one to see what they paid and said.
Recent reviews
Caitlin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
10000/10 the nicest people. i had a minor issue today (saturday) and Jason helped me as quickly as possible to get me back on my way to LA safely and got to hangout with the nicest people in the waiting room. the best experience i could have asked for. i cannot recommend them enough.
Great priceService not listed
Percival11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Owner’s a great and honest guy. Came in with bunch of problems with Brakes,engine noise and axel noise . He solved the engine issue straight away which was just the engine hood touching the engine . Then took the car for a test drive . He found no issue and didn’t even charge me anything for his time . And I…
Great priceGeneral repairs & maintenanceBrakes
Aloke10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I’m repairing from Tony for more than 15 year. He is very sincere and honest. One can rely his workmanship 100%. If I have any issues I consult with him and send my car by AAA to get the work done.
Great priceService not listed
Cerina11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
The only mechanic I trust in this entire world. Don is a professional, trustworthy, and works in a timely manner.
Reasonable priceGeneral repairs & maintenanceBrakes
AeroLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★
My car randomly started low idling and rumbling when I would hit a stop light. It did this a couple of times before the check engine light came on. First off, Don's was the only place I called that serviced cars older than 1996. Mines was a 94 he told me to bring it in even though they were close to closing. He…
+ Professionalism
SallyLocal Guide · 138 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Such nice people. They know what they are doing. They are reliable and reasonably priced. They don't rip you off. Excellent service.
Great priceGeneral repairs & maintenance
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 8 | — |
| Brakes | 6 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 103 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Caitlin Gallardo4 reviewsTotal number of Google reviews Caitlin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google10000/10 the nicest people. i had a minor issue today (saturday) and Jason helped me as quickly as possible to get me back on my way to LA safely and got to hangout with the nicest people in the waiting room. the best experience i could have asked for. i cannot recommend them enough.
- Price assessment: Great price
- Services: Service not listed
Flaca SamuLocal Guide · 49 reviewsTotal number of Google reviews Flaca has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis is the best place to take your car very reasonable prices
- Price assessment: Reasonable price
- Services: General repairs & maintenance
Percival11 reviewsTotal number of Google reviews Percival has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOwner’s a great and honest guy. Came in with bunch of problems with Brakes,engine noise and axel noise . He solved the engine issue straight away which was just the engine hood touching the engine . Then took the car for a test drive . He found no issue and didn’t even charge me anything for his time . And I will be coming here for my future car issues from now on .
- Price assessment: Great price
- Services: General repairs & maintenance, Brakes
Aloke Ray10 reviewsTotal number of Google reviews Aloke has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI’m repairing from Tony for more than 15 year. He is very sincere and honest. One can rely his workmanship 100%. If I have any issues I consult with him and send my car by AAA to get the work done.
- Price assessment: Great price
- Services: Service not listed
Cerina Sanchez11 reviewsTotal number of Google reviews Cerina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe only mechanic I trust in this entire world. Don is a professional, trustworthy, and works in a timely manner.
- Price assessment: Reasonable price
- Services: General repairs & maintenance, Brakes
Aero -EliLocal Guide · 13 reviewsTotal number of Google reviews Aero has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy car randomly started low idling and rumbling when I would hit a stop light. It did this a couple of times before the check engine light came on. First off, Don's was the only place I called that serviced cars older than 1996. Mines was a 94 he told me to bring it in even though they were close to closing. He suggested we take it for a test ride before repairs and the car drove fine throughout. He was extremely polite and caring. Although he didnt operate on the vehicle I will bring it back to him in a heartbeat! Thanks again!
- Positive: Professionalism
Wayne Anderson2 reviewsTotal number of Google reviews Wayne has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMost honest and reliable mechanic.
- Price assessment: Reasonable price
- Services: General repairs & maintenance, Brakes
Sally FurnessLocal Guide · 138 reviewsTotal number of Google reviews Sally has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuch nice people. They know what they are doing. They are reliable and reasonably priced. They don't rip you off. Excellent service.
- Price assessment: Great price
- Services: General repairs & maintenance
Jason SnellLocal Guide · 22 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat place with great people and good fair prices . Place down the street wanted $300 to put my new rotors and pads on . This place did it for $140 in & out. Easy 👍
Business details
- Address: 38549 6th E Alley, Palmdale, CA 93550
- Phone: (661) 947-9411
- Service area: Palmdale, CA