Lawn care service · Norman, OK · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%70+4.9Craft & service penalty92−0.8Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#62 of 141 pest control servicesiPosition by Experts Score among all companies we track in this category. · better than 56%
5.0★★★★★261 Google reviews · 17 photos
98%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the punctuality, professionalism, and clear communication of the technicians, noting that staff arrive on time and explain treatments thoroughly. Many long-term clients report that the service effectively maintains lawn health and controls weeds without unexpected charges. One low-star review criticized a first visit where the customer was not contacted beforehand, felt the spraying was rushed, and was dismissed when inquiring about the work.
Google rating: 5.0 out of 5 from 261 reviews (98% five-star).
Reviews on this page: 261 Google reviews (162 with written comments, 1 with photos).
Owner responses: the business replied to 57% of reviews.
Most recent review: November 10, 2024.
Service: Pest Control Service serving Norman, Oklahoma.
Data from Google, last updated November 1, 2026.
Score profile vs other pest control services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: replies to reviews.
This companyPest Control Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Don's Lawn & Weed Control - Norman: 97/100 on this factor. Category median: 94.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Don's Lawn & Weed Control - Norman: 97/100 on this factor. Category median: 93.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Don's Lawn & Weed Control - Norman: 92/100 on this factor. Category median: 98.A
92
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Don's Lawn & Weed Control - Norman: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Don's Lawn & Weed Control - Norman: 70/100 on this factor. Category median: 90.B
70
Bar = this company · dark tick = category median.
Star ratings
261 Google reviews we collected
5.0of 5
5 stars25598%
4 stars52%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 162 written reviews
99%praise
Praise18799%
Complaints21%
Topic share
How often each topic comes up in the written reviews
6topics
Quality & results6333%
Staff & attitude5730%
Speed & response2714%
Communication2212%
Would recommend168%
Price & value42%
What customers talk about
We read 162 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“There was an issue with my gate and we had to figure out a way to get to the back yard-he was very patient-great job!”
“Jonathon came and did a treatment on our front and back lawn and was very quick, efficient, and professional.”
“is very efficient, professional and does a great job.”
“And they communicate the days of treatment and if there is a delay.”
“Very pleased with not only the lawn care but with the communication-never any surprises, I always know what's going on-I really like that.”
“I would definitely recommend Curtis as a great asset to your company as he represented the quality I was expecting.”
“Efficient, affordable and didn't have to sign a contract!”
People customers mention
Sam5 reviews
Dons5 reviews
Tech3 reviews
Job3 reviews
Matt3 reviews
Technician3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Don's Lawn & Weed Control - Norman for 5 kinds of job. Pick one to see what they paid and said.
MMalcomLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jonathon came and did a treatment on our front and back lawn and was very quick, efficient, and professional. Thank you very much
KK5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I appreciate River’s care for my lawn Have used Don’s for probably 30+ years. Have never been disappointed.
JJudy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
There was an issue with my gate and we had to figure out a way to get to the back yard-he was very patient-great job!
RRhondaLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
He is still here. Was very pleasant and checked to be sure my puppy was in the house before beginning.
AAngela3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Aiden F was great! We have used Don's Lawn for several years. They never disappoint!
SSoniaLocal Guide · 96 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I've been a very happy customer for years. My lawn is well cared for, my weeds are in check...what more could I ask for! Very pleased with not only the lawn care but with the communication-never any surprises, I always know what's going on-I really like that. I highly recommend Don's services.
Dear Gregory,
Thank you so much for your wonderful five-star review! We're thrilled to hear that Devin did a great job with your property. At Don's Lawn, we strive for "Crazy Happy Customers," and it's feedback like yours that inspires us to keep doing what we love. If you ever need our services again or have any special requests, don't hesitate to reach out!
Warm regards,
Don's Lawn
M
Malcom Maxey-homeLocal Guide · 17 reviewsiTotal number of Google reviews Malcom has written across all businesses on Google Maps, not just this one.
Jonathon came and did a treatment on our front and back lawn and was very quick, efficient, and professional. Thank you very much
Response from the owner · a year ago
Dear Malcom,
Thank you so much for your wonderful five-star review! We’re thrilled to hear that Jonathon provided you with quick, efficient, and professional service for your lawn treatment. Our team takes great pride in ensuring our customers are satisfied, and it’s fantastic to know we met your expectations.
If you need any further assistance or have questions about lawn care, feel free to reach out. We’re here to help!
Best regards,
Don's Lawn
M
Martin Estes13 reviewsiTotal number of Google reviews Martin has written across all businesses on Google Maps, not just this one.
Professional service with excellent customer service! Samuel did a great job!
Response from the owner · a year ago
Dear Martin,
Thank you so much for your kind words and five-star review! We’re thrilled to hear that you had a great experience with our team, especially with Samuel. We pride ourselves on providing professional service and excellent customer support, and it’s wonderful to know that it made a difference for you. If you need any more assistance or have questions in the future, don’t hesitate to reach out. We look forward to continuing to serve you!
Best regards,
Don's Lawn
K
Kelly ALocal Guide · 21 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Hi Kelly,
Thank you so much for your wonderful five-star review! We're thrilled to hear that you had an awesome experience with our service. Your satisfaction is our top priority, and we look forward to helping you keep your lawn looking its best. If you ever need anything or have any questions, don’t hesitate to reach out!
Best,
Don's Lawn
K
K J5 reviewsiTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
I appreciate River’s care for my lawn Have used Don’s for probably 30+ years. Have never been disappointed.
Response from the owner · a year ago
Dear k-j,
Thank you so much for your kind words and for being a loyal customer for over 30 years! We're thrilled to hear that River has taken such great care of your lawn. Your continued support means the world to us, and we're committed to maintaining the high standards you've come to expect from Don's Lawn. If there's anything more we can do for you, please don't hesitate to reach out!
Best regards,
Don's Lawn Team
J
Judy Bishop3 reviewsiTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
There was an issue with my gate and we had to figure out a way to get to the back yard-he was very patient-great job!
Response from the owner · a year ago
Hi Judy,
Thank you so much for your kind words and for taking the time to leave us a five-star review! We’re thrilled to hear that our team was able to navigate the challenge with your gate and still deliver the great service you expect from us. At Don's Lawn, we truly believe in creating Crazy Happy Customers, and your satisfaction means the world to us. If you ever need anything else, don’t hesitate to reach out—we're here to help!
Best,
Don's Lawn
S
Sherilynn AdmireLocal Guide · 21 reviewsiTotal number of Google reviews Sherilynn has written across all businesses on Google Maps, not just this one.
Outstanding job!
Pleasant to talk with.
Thanks Tyler!
Response from the owner · a year ago
Hi Sherilynn!
Thank you so much for your fantastic five-star review! We’re thrilled to hear that you were pleased with the job and enjoyed your conversation with Tyler. At Don's Lawn, we strive for Crazy Happy Customers, and it’s wonderful to know that we hit the mark for you! If you need anything in the future, don’t hesitate to reach out.
Thanks again, and have a great day!
Best,
Don's Lawn Team
M
Maleah RoweLocal Guide · 12 reviewsiTotal number of Google reviews Maleah has written across all businesses on Google Maps, not just this one.
Tyler was on time, Professional, and friendly. We appreciate the service
Response from the owner · a year ago
Thank you so much for your wonderful review, Maleah! We’re thrilled to hear that Tyler provided you with timely, professional, and friendly service. Your satisfaction is our top priority, and we appreciate your support. If you need anything else or have any questions in the future, please don’t hesitate to reach out. Happy to help keep your lawn looking its best!
R
Rhonda J MeltonLocal Guide · 18 reviewsiTotal number of Google reviews Rhonda has written across all businesses on Google Maps, not just this one.
He is still here. Was very pleasant and checked to be sure my puppy was in the house before beginning.
Response from the owner · a year ago
Dear Rhonda,
Thank you so much for your wonderful five-star review! We are thrilled to hear that you had a positive experience with our team. Ensuring your puppy's safety is a top priority for us at Don's Lawn, and it's great to know that our technician was attentive and respectful.
Remember, we’re all about creating Crazy Happy Customers, and your feedback truly brightens our day! If you need anything else or have future lawn care needs, we're just a call away!
Best,
Don's Lawn 🌿
A
Angela Mercer3 reviewsiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Aiden F was great! We have used Don's Lawn for several years. They never disappoint!
Response from the owner · a year ago
Thank you so much for your kind words, Angela! We're thrilled to hear that Aiden and the rest of our team have consistently met your expectations over the years. Your loyalty means the world to us, and we look forward to continuing to keep your lawn looking its best! If you need anything in the future, don't hesitate to reach out. 🌿✨
