Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Customers consistently praise the business for its high-quality workmanship on upholstery, custom cushions, and window treatments. Recurring themes include the provider's responsiveness, attention to detail, and ability to offer knowledgeable advice on material selection. Reviewers note that the services are reasonably priced and that the finished products often exceed expectations in comfort and appearance. No common criticisms emerged from the available five-star feedback.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
26 Google reviews we collected
Phrases our text analysis found in 26 written reviews
How often each topic comes up in the written reviews
We read 26 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend Donna if you’re considering reupholstering an item!”
“I thoroughly enjoyed working with Donna as she talked me through getting my dining room chairs reupholstered.”
“She was quick to respond, very knowledgeable & experienced and made the process so easy.”
“She was very responsive and we received all of the fabric samples within a couple of days after talking to her!”
“You can tell she genuinely cares about her clients and their homes.”
“Donna had my project completed quickly and was reasonably priced.”
“She follows through on what she says she is going to do, and she is easy to work with as she is organized and good about communicating.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Donna's Decor (The Donna Group, Inc.) for 3 kinds of job. Pick one to see what they paid and said.
Had a great experience. Donna did an outstanding job on custom leather cushions for my Morris chair
I thoroughly enjoyed working with Donna as she talked me through getting my dining room chairs reupholstered. She was quick to respond, very knowledgeable & experienced and made the process so easy. Donna had my project completed quickly and was reasonably priced. I highly recommend Donna if you’re considering reupholstering an item!
Donna has done a few projects for me. She re-covered a barrel chair doing a perfect fit she always lets me review the material. She has provided me with samples to see the true color and feel the material. She always gives an honest opinion on my choices. She has also made me a new awning and re-covered six dining chairs. Highly recommend!
Donna went above and beyond on a very special Christmas surprise for my husband. Her work was exceptional. I highly recommend!!! Thank you, Lori
I had outdoor settee and chair cushions custom made. Donna is a pleasure to deal with and the workmanship fantastic.
After reading Donna's previous reviews, we had no doubt she would do a good job. We were more worried about the material we had chosen if it would look right, and it did! We thought the chair and ottoman came out awesome! Not only did she do a good job, she did an excellent job! We couldn't be happier with the…
| Job | Reviews | Category typical |
|---|---|---|
| Window design | 4 | — |
| Home decor selection | 3 | — |
| Interior decorating | 2 | — |
5.0 ★★★★★ 26 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Had a great experience. Donna did an outstanding job on custom leather cushions for my Morris chair
I thoroughly enjoyed working with Donna as she talked me through getting my dining room chairs reupholstered. She was quick to respond, very knowledgeable & experienced and made the process so easy. Donna had my project completed quickly and was reasonably priced. I highly recommend Donna if you’re considering reupholstering an item!
We’ve had the pleasure of working with Donna on several projects in our home, and we truly can’t recommend her enough. Her work has made such a meaningful difference in both the comfort and functionality of our space. One of the first projects she helped us with was replacing the cushions on our couch. They had become soft and unsupportive over time, and Donna completely transformed them. They are now firm, comfortable, and have truly extended the life and quality of our furniture. She also installed blinds throughout our home, and the process was seamless from start to finish. Donna personally measured everything and ensured a perfect fit. The final result looks polished and professional in every room. One of the most impressive projects she completed for us was designing custom fabric panels for our screened porch to weatherize it for winter. Thanks to her creativity and craftsmanship, we now have a beautiful, functional space we can enjoy year round. It has truly been a game changer for our home. Beyond her skill, Donna is an absolute pleasure to work with. She is warm, professional, and incredibly attentive to detail. She listens carefully, offers thoughtful and directive suggestions when needed, and makes the entire experience feel very personal. You can tell she genuinely cares about her clients and their homes. Donna is also someone you can completely trust. She is honest, reliable, and transparent, and her pricing is very reasonable given the high level of expertise she brings in both upholstery and interior design. We feel so lucky to have found her and will absolutely continue to use her for future projects. Highly recommend!
Donna has done a few projects for me. She re-covered a barrel chair doing a perfect fit she always lets me review the material. She has provided me with samples to see the true color and feel the material. She always gives an honest opinion on my choices. She has also made me a new awning and re-covered six dining chairs. Highly recommend!
Donna went above and beyond on a very special Christmas surprise for my husband. Her work was exceptional. I highly recommend!!! Thank you, Lori
I had outdoor settee and chair cushions custom made. Donna is a pleasure to deal with and the workmanship fantastic.
After reading Donna's previous reviews, we had no doubt she would do a good job. We were more worried about the material we had chosen if it would look right, and it did! We thought the chair and ottoman came out awesome! Not only did she do a good job, she did an excellent job! We couldn't be happier with the quality of workmanship she put into reupholstering our chair and ottoman. Donna is also very pleasant to do business with. We would highly recommend her for any reupholstering jobs. Dennis & Denise
Donna re-upholstered my late grandmothers wing chair, and I can't believe how amazing it looks!! She did an excellent job, and I would definitely recommend her.
Donna did an INCREDIBLE job with new bench cushions I had her make. She was so easy and kind to work with. She showed me the best fabrics for what the bench was going to be used for. FIVE STARS all around.
Donna did an amazing job for us at our Rehoboth home with manufacturing and installing our valances.....they look marvelous and we are ready to show them off.....Donna gives you what you need and is very patient and meticulous......She is already working on the next project for us.
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
