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Donnie Lord's Stump Grinding Services

Tree service · Waltham, MA · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 61 stump removal servicesPosition by Experts Score among all companies we track in this category. · better than 97%
5.0 ★★★★★ 88 Google reviews · 9 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Donnie Lord's Stump Grinding Services at a glance

Customers consistently highlight the affordability, punctuality, and professional communication of this stump grinding service in Waltham. Reviewers note that the business responds quickly to inquiries, provides same-day or next-day quotes, and completes jobs efficiently while protecting surrounding property. The high satisfaction rate reflects a pattern of fair pricing, thorough cleanup, and reliable scheduling for removing multiple stumps from residential yards.

  • Google rating: 5.0 out of 5 from 88 reviews (100% five-star).
  • Reviews on this page: 88 Google reviews (82 with written comments, 3 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 13, 2026.
  • Service: Stump Removal Service serving Waltham, Massachusetts.

Data from Google, last updated November 2, 2026.

Score profile vs other stump removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

Satisfaction100Reliability99Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 100 (median 97)Reliability: 99 (median 97)Craft & service: 99 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)
This companyStump Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Donnie Lord's Stump Grinding Services: 100/100 on this factor. Category median: 97.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Donnie Lord's Stump Grinding Services: 99/100 on this factor. Category median: 97.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Donnie Lord's Stump Grinding Services: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Donnie Lord's Stump Grinding Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Donnie Lord's Stump Grinding Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
–

Bar = this company · dark tick = category median.

Star ratings

88 Google reviews we collected

  • 5 stars88100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 82 written reviews

  • Praise222100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price686%
  • Reasonable114%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Price & value5324%
  • Speed & response4520%
  • Would recommend4420%
  • Quality & results4018%
  • Staff & attitude2612%
  • Honesty & trust105%
  • Communication42%

What customers talk about

We read 82 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He was responsive, professional, and priced reasonably.”
  • “Great guy to work with communicates well great pricing quick and easy fast Service highly recommend”
  • “We really appreciate the extra effort and would highly recommend him to anyone who needs this service.”
  • “Donnie is a great guy and does great work I will definitely be calling him again!”
  • “He recently did another job for me and as always is so professional.”
  • “He was pleasant honest came out literally next day due to schedule being open.”
  • “Donnie is fantastic - he was so timely and communicative and did great work!”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Donnie Lord's Stump Grinding Services for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Heather10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Donnie is my #recommendation in town for stump removal and always has been. He recently did another job for me and as always is so professional. He’s the best in the business 100 percent.

Great price
cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Had 4 stumps removed. Very professional and on time. Great pricing. Highly recommend.

Great price
Anthony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Donnie is a great guy and does great work I will definitely be calling him again!

NLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great guy to work with communicates well great pricing quick and easy fast Service highly recommend

Suzanne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Donnie did a fantastic job removing several stumps from our yard. He was responsive, professional, and priced reasonably. He dug deep enough to make sure the area would be ready for grass to grow properly, which showed how much attention he put into doing the job right. We really appreciate the extra effort and…

Great price
Darlene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Donnie did a fantastic job.. The entrance to the back yard was extremely tight. He didn't shy away . He got the stump grinder thru. I would highly recommend him. He kept in contact and arrived when he said he would. Really nice guy great worker

Great price

Photos

Customer reviews

5.0 ★★★★★ 88 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Heather MacMillan10 reviewsTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Donnie is my #recommendation in town for stump removal and always has been. He recently did another job for me and as always is so professional. He’s the best in the business 100 percent.

  • Price assessment: Great price
cheryl fay1 reviewTotal number of Google reviews cheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had 4 stumps removed. Very professional and on time. Great pricing. Highly recommend.

  • Price assessment: Great price
Anthony Dell'Anno3 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Donnie is a great guy and does great work I will definitely be calling him again!

N WLocal Guide · 22 reviewsTotal number of Google reviews N has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great guy to work with communicates well great pricing quick and easy fast Service highly recommend

Suzanne Carella7 reviewsTotal number of Google reviews Suzanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Donnie did a fantastic job removing several stumps from our yard. He was responsive, professional, and priced reasonably. He dug deep enough to make sure the area would be ready for grass to grow properly, which showed how much attention he put into doing the job right. We really appreciate the extra effort and would highly recommend him to anyone who needs this service.

  • Price assessment: Great price
Darlene Doherty6 reviewsTotal number of Google reviews Darlene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Donnie did a fantastic job.. The entrance to the back yard was extremely tight. He didn't shy away . He got the stump grinder thru. I would highly recommend him. He kept in contact and arrived when he said he would. Really nice guy great worker

  • Price assessment: Great price
Steven Hession6 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast, clean, professional, and very affordable.

  • Price assessment: Reasonable price
Gustavo Demoura11 reviewsTotal number of Google reviews Gustavo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Donnie came out ASAP and took care of 7 large stumps in my yard. I couldn’t be happier with the results. The price was great and the service was even better. His machine ate through my stumps as if they were jello. I’ve never seems stumps ground down so fast. I’ll be taking down a few more trees and will 100% be calling him back to take care of those stumps. Very professional and personable. You won’t regret giving him a call. 100% recommend !

Steve Lewis3 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I agree with all the other rave reviews of Lords stump grinding service. Simply can not beat his prices. Quick and efficient and very responsive. Nice guy too 👍

Whitetail Lounge Channel4 reviewsTotal number of Google reviews Whitetail has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I hired Donnie to grind some stumps behind my house for a project im having done. He was worth every penny. He did a great job on everything we discussed and even hit a few extras for me. I've referred him to several people looking for similar work and I highly recommend him.

  • Price assessment: Great price

Donnie Lord's Stump Grinding Services on Google Maps →

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