iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%71+17.2Value 14%87+12.3Replies to reviews 7%95+6.7Craft & service penalty51−4.9Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#108 of 151 pet servicesiPosition by Experts Score among all companies we track in this category. · better than 29%
4.6★★★★★305 Google reviews · 24 photos
85%five-star reviews
4.86★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Doodle Dog Daycare, Boarding and Grooming at a glance
Customers frequently praise the facility's clean environment, friendly staff, and convenient combination of daycare, boarding, and grooming services. Many highlight the value of live camera access for monitoring pets and mention enjoyable activities like water play and holiday events. However, some reviewers report issues with billing accuracy, refusal of service for high-energy dogs, and instances where grooming staff failed to follow specific instructions or caused minor injuries.
Google rating: 4.6 out of 5 from 305 reviews (85% five-star).
Reviews on this page: 306 Google reviews (213 with written comments, 16 with photos).
Owner responses: the business replied to 77% of reviews.
Most recent review: October 14, 2026.
Service: Pet Service serving Parma, Idaho.
Data from Google, last updated October 28, 2026.
Score profile vs other pet services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
This companyPet Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Doodle Dog Daycare, Boarding and Grooming: 68/100 on this factor. Category median: 80.B
68
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Doodle Dog Daycare, Boarding and Grooming: 71/100 on this factor. Category median: 72.B
71
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Doodle Dog Daycare, Boarding and Grooming: 51/100 on this factor. Category median: 94.C
51
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Doodle Dog Daycare, Boarding and Grooming: 87/100 on this factor. Category median: 95.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Doodle Dog Daycare, Boarding and Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Doodle Dog Daycare, Boarding and Grooming: 95/100 on this factor. Category median: 47.A
95
Bar = this company · dark tick = category median.
Star ratings
306 Google reviews we collected
4.6of 5
5 stars26085%
4 stars134%
3 stars93%
2 stars41%
1 star207%
Praise vs complaints
Phrases our text analysis found in 213 written reviews
87%praise
Praise15087%
Complaints2213%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
95%fair
Great price840%
Reasonable1155%
Overpriced15%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7544%
Quality & results2917%
Would recommend2414%
Price & value2112%
Honesty & trust127%
Speed & response63%
Communication53%
What customers talk about
We read 213 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Most of the staff are friendly, and I really enjoy dealing with “Kathy”.”
“Very rude employees don't even make eye contact with, my niece took her dog for the first time and they had him in time out because he was to hyper an…”
“My dogs are well taken care of and Ashley does an excellent job.”
“We took our dogs here for almost a year, and probably it was one of the worst grooming experiences I’ve ever had.”
“I would definitely recommend to anyone who is thinking about taking their dog there.”
“…, and the excessive fees and long wait time to book appointments, I will not return to this business.…”
“Very pleasant staff with fair prices and our little girl was happy to see Marisa from her previous employer.”
“Great but too expensive for Idaho”
“The people working here are very friendly, show genuine interest and care towards the canines and take care of the place.”
“They made her picture perfect and she had applications within a day!”
“My dog loves this place, and I've always gotten good communication from the people, until recently.”
“The manager apologized for the lack of communication and said they changed ownership, management, and staff since the 2021 event.”
People customers mention
Tzu3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Doodle Dog Daycare, Boarding and Grooming for 5 kinds of job. Pick one to see what they paid and said.
JerodLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★
We took our dogs here for almost a year, and probably it was one of the worst grooming experiences I’ve ever had.The staff is not friendly. Our dogs came back with cuts from the clippers. On one visit they ended up with kennel cough. The facilities are not kept clean and they are very unprofessional with poor…
OverpricedDog grooming
Carla11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
My dog gets so excited when I turn on the road to Doodle Dog ! His reaction tells me this is a good place. Most of the staff are friendly, and I really enjoy dealing with “Kathy”. She’s so helpful when I have questions , her personality and demeanor is an asset to the company,
Definitely a keeper 😃
Reasonable priceOther pet boarding
moLocal Guide · 5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Ive been bringing my dogs here for a few years, they love it. Just had my lab groomed before I picked him up. They did a great job. 😃🥰
Reasonable priceDog groomingDog boardingDog nail trimming
Andrea16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I've taken my dog to Doodle Dog for years and years, mainly for boarding but sometimes for 1/2 day daycare. They are the best.
Reasonable price
KellyLocal Guide · 51 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
My husky loves coming here! I love the ability to watch the dog cams. Using grooming services while she's at doggie daycare is a great benefit. Boarding services are fantastic. When I was thousands of miles away I could still watch her on camera, even when she was sleeping in her condo. It gave me such peace of mind…
Great priceDog groomingDog boardingDog teeth brushing
ChadLocal Guide · 54 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I was recommended to bring my dog here for grooming and was pleasantly surprised with the service and the level of professionalism by the people at the front desk.
We took our dogs here for almost a year, and probably it was one of the worst grooming experiences I’ve ever had.The staff is not friendly. Our dogs came back with cuts from the clippers. On one visit they ended up with kennel cough. The facilities are not kept clean and they are very unprofessional with poor customer service. I highly recommend you find a different groomer.
Price assessment: Overpriced
Services: Dog grooming
Carla Simpson11 reviewsiTotal number of Google reviews Carla has written across all businesses on Google Maps, not just this one.
My dog gets so excited when I turn on the road to Doodle Dog ! His reaction tells me this is a good place. Most of the staff are friendly, and I really enjoy dealing with “Kathy”. She’s so helpful when I have questions , her personality and demeanor is an asset to the company,
Definitely a keeper 😃
Price assessment: Reasonable price
Services: Other pet boarding
Response from the owner · 3 weeks ago
Thank you so much Carla!! Thank you for the feedback. We absolutely adore Kathy and are so happy that you are pleased with our employees and our services!
mo ramosLocal Guide · 5 reviewsiTotal number of Google reviews mo has written across all businesses on Google Maps, not just this one.
My husky loves coming here! I love the ability to watch the dog cams. Using grooming services while she's at doggie daycare is a great benefit. Boarding services are fantastic. When I was thousands of miles away I could still watch her on camera, even when she was sleeping in her condo. It gave me such peace of mind to see her and know she was doing great while I was gone.
Price assessment: Great price
Services: Dog grooming, Dog boarding, Dog teeth brushing, Dog daycare, Dog nail trimming
Response from the owner · a year ago
Thank you Kelly!!!
Michael HarrisLocal Guide · 167 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
I was recommended to bring my dog here for grooming and was pleasantly surprised with the service and the level of professionalism by the people at the front desk.
Services: Dog grooming
Response from the owner · 9 months ago
Thank you so much for the review Chad!
Muffet WheelerLocal Guide · 15 reviewsiTotal number of Google reviews Muffet has written across all businesses on Google Maps, not just this one.
