Michelle's Dog Grooming logo

Michelle's Dog Grooming

Pet groomer · Parma, ID · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%92+54Reliability 26%92+24Value 15%100+15.2Craft & service penalty96−0.4Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 151 pet servicesPosition by Experts Score among all companies we track in this category. · better than 85%
5.0 ★★★★★ 31 Google reviews · 13 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
68%reviews answered by the owner
Aug 2026latest review

Michelle's Dog Grooming at a glance

Customers consistently praise the groomer for handling difficult or sensitive dogs with patience and professionalism, resulting in low-stress experiences. Reviewers note that pets often appear happy and playful after appointments, contrasting with previous negative experiences elsewhere. The facility is described as well-set-up, and the service includes reasonable pricing along with flexibility for early drop-offs and scheduling based on individual pet needs.

  • Google rating: 5.0 out of 5 from 31 reviews (97% five-star).
  • Reviews on this page: 31 Google reviews (20 with written comments, 1 with photos).
  • Owner responses: the business replied to 68% of reviews.
  • Most recent review: August 5, 2026.
  • Service: Pet Service serving Parma, Idaho.

Data from Google, last updated October 28, 2026.

Score profile vs other pet services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction92Reliability92Craft & service96Value100Momentum100Replies to reviews–Satisfaction: 92 (median 80)Reliability: 92 (median 72)Craft & service: 96 (median 94)Value: 100 (median 95)Momentum: 100 (median 100)
Michelle's Dog GroomingPet Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Michelle's Dog Grooming: 92/100 on this factor. Category median: 80.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Michelle's Dog Grooming: 92/100 on this factor. Category median: 72.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Michelle's Dog Grooming: 96/100 on this factor. Category median: 94.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Michelle's Dog Grooming: 100/100 on this factor. Category median: 95.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Michelle's Dog Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
–

Bar = this company · dark tick = category median.

Star ratings

31 Google reviews we collected

  • 5 stars3097%
  • 4 stars13%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 20 written reviews

  • Praise17100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price3100%
  • Reasonable00%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results635%
  • Staff & attitude635%
  • Speed & response212%
  • Communication16%
  • Price & value16%
  • Would recommend16%

What customers talk about

We read 20 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “My dog is difficult to groom, but Michelle does a perfect job!”
  • “She knows how to work with her shitzu-poodle hair and is so patient!”
  • “My dogs and I think she's great she's fast and easy with them”
  • “Michelle is friendly and easy to work with.”
  • “Her prices are reasonable.”
  • “I highly recommend Michelle, she is so good with my boy Blaize.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Kendra11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Michelle does amazing work with my dramatic puppy!!! She knows how to work with her shitzu-poodle hair and is so patient!

Customer photo from Kendra's reviewCustomer photo from Kendra's review
Great price
Jeff11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My dog is difficult to groom, but Michelle does a perfect job!! She's the queen!

Jeff10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Michelle is the BEST in the business. Stop looking for a groomer... she is the one you want.

RobertLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fantastic job and even first time pets are happy to meet her. She trys hard to fit you in based on what your pet needs.

Noname3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent grooming job on my 9 year old maltipoo. My maltipoo is sensitive to grooming and in the past with other groomers when 8 pick him up he seems exhausted as if he had been under prolonged stress. When I picked him up from Michelle he was happy and playful! I will bring my maltipoo back next month and will post again. Very happy so far!

WesLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

She does a very good job on my little poodles , im very glad to find her.very much recomended

+ Quality+ Professionalism

Photos

Customer reviews

5.0 ★★★★★ 31 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Filter by topic — each topic is highlighted in the reviews in the same color
Kendra Ankrum11 reviewsTotal number of Google reviews Kendra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Michelle does amazing work with my dramatic puppy!!! She knows how to work with her shitzu-poodle hair and is so patient!

  • Price assessment: Great price
Jeff Walker11 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My dog is difficult to groom, but Michelle does a perfect job!! She's the queen!

ESMERALDA RODRIGUEZLocal Guide · 65 reviewsTotal number of Google reviews ESMERALDA has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Michelle is the BEST! My pup loves going to her. She always does a great job.

Response from the owner · 2 years ago

Thank you so much!

Jeff Walker10 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Michelle is the BEST in the business. Stop looking for a groomer... she is the one you want.

Robert AndersonLocal Guide · 94 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic job and even first time pets are happy to meet her. She trys hard to fit you in based on what your pet needs.

Noname None3 reviewsTotal number of Google reviews Noname has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent grooming job on my 9 year old maltipoo. My maltipoo is sensitive to grooming and in the past with other groomers when 8 pick him up he seems exhausted as if he had been under prolonged stress. When I picked him up from Michelle he was happy and playful! I will bring my maltipoo back next month and will post again. Very happy so far!

Response from the owner · Edited 5 years ago

Thanks. I really appreciate that. He is a great little dog!

Tresa RamseyLocal Guide · 15 reviewsTotal number of Google reviews Tresa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My dogs and I think she's great she's fast and easy with them

Response from the owner · 5 years ago

Thank you! They always make my day when they come in so happy.

Danae FedericoLocal Guide · 89 reviewsTotal number of Google reviews Danae has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best experience ever!!!!!

Response from the owner · 5 years ago

Thank you!

Wes ParkerLocal Guide · 24 reviewsTotal number of Google reviews Wes has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

She does a very good job on my little poodles , im very glad to find her.very much recomended

  • Positive: Quality, Professionalism
Response from the owner · 6 years ago

Thank you Wes. I always look forward to their spa day. They are such good little furbabies.

Eric GuilliamsLocal Guide · 19 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've been to multiple groomers in Caldwell and Middletown, but Michelle's is hands down the best. I really liked the way she handled Malley, the environment was low stress for her because Michelle takes one pupper at a time, and Malley was happy as could be when I picked her up. Big thumbs up and a thank you to Michelle for the awesome work she does. 👍

Response from the owner · 6 years ago

Thank you so much. Malley is super sweet and such a happy girl! She was a perfect end to my work day.

Michelle's Dog Grooming on Google Maps →

Business details

  • Address: 28880 Old Fort Boise Rd, Parma, ID 83660
  • Phone: (208) 703-1821
  • Website: vetk.net
  • Service area: Parma, ID