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Doors and More

Garage door supplier · Lakemore, OH · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%86+6.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 92 garage door repair servicesPosition by Experts Score among all companies we track in this category. · better than 76%
5.0 ★★★★★ 312 Google reviews · 24 photos
99%five-star reviews
4.99★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
Oct 2026latest review

Doors and More at a glance

Customers frequently cite same-day availability, fair pricing, and professional installation of garage doors and openers. Reviewers appreciate the lack of sales pressure and the clear communication provided during repairs and quote reviews. A single low-star review notes difficulty reaching the company by phone, describing multiple unanswered calls and a lack of returned messages during the scheduling process.

  • Google rating: 5.0 out of 5 from 312 reviews (99% five-star).
  • Reviews on this page: 312 Google reviews (249 with written comments, 7 with photos).
  • Owner responses: the business replied to 93% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Garage Door Repair Service serving Lakemore, Ohio.

Data from Google, last updated October 26, 2026.

Score profile vs other garage door repair services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction99Reliability99Craft & service–Value100Momentum100Replies to reviews86Satisfaction: 99 (median 95)Reliability: 99 (median 94)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 86 (median 93)
Doors and MoreGarage Door Repair Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Doors and More: 99/100 on this factor. Category median: 95.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Doors and More: 99/100 on this factor. Category median: 94.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Doors and More: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Doors and More: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Doors and More: 86/100 on this factor. Category median: 93.A
86

Bar = this company · dark tick = category median.

Star ratings

312 Google reviews we collected

  • 5 stars30999%
  • 4 stars21%
  • 3 stars00%
  • 2 stars00%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 249 written reviews

  • Praise49399%
  • Complaints31%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2430%
  • Reasonable5468%
  • Overpriced00%
  • Not sure11%

Topic share

How often each topic comes up in the written reviews

  • Speed & response14028%
  • Staff & attitude12525%
  • Quality & results8517%
  • Would recommend5812%
  • Price & value5110%
  • Communication214%
  • Honesty & trust163%

What customers talk about

We read 249 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Amazing team- got there and worked quick and did great results.”
  • “Their work has always been top-notch, pricing is very fair, and they are respectful of our time.”
  • “He did a fantastic job by himself and it all looks good and works very well.”
  • “Will definitely call again with all future needs and I highly recommend Doors and More!”
  • “Everything went smooth and the prices are very reasonable!”
  • “The tech who I believe name was Randal was on time and answered all my questions and proceeded to carry out the service that was needed including inst…”
  • “I appreciate the honesty and willingness to inspect and take care of issues with an older opener and garage door without pressure to replace everything.”

People customers mention

  • Matt 13 reviews
  • Randall 12 reviews
  • Randal 6 reviews
  • Medina 6 reviews
  • Brenda 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Doors and More for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Ray1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Matt is a great guy and was straight forward and i have no issues with anything they did at my building

Reasonable priceGeneral repairs & installation
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My family and I have been working with the Doors and More team for over 20 years. Their work has always been top-notch, pricing is very fair, and they are respectful of our time. When our next project or repair comes up - they are always our first call! Thank you!!!

General repairs & installation
NancyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have had several experiences with Doors and More, each one very professional and expedient. I appreciate the honesty and willingness to inspect and take care of issues with an older opener and garage door without pressure to replace everything.

Customer support
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing team- got there and worked quick and did great results. More importantly were great people and didn’t mind my 4 year old son watching them and asking a million questions about what they were doing!! Would absolutely use again.

Great priceGeneral repairs & installation
Kevin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service from start to finish! We called about our garage door problem, and they were able to come out and fix it the same day. The technician was professional, knowledgeable, and courteous, and the customer service was outstanding.

Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Prompt. Courteous. Professional work. Great price. Thank you Doors and More. Highly recommended.

Photos

Customer reviews

5.0 ★★★★★ 312 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ray Mayer1 reviewTotal number of Google reviews Ray has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matt is a great guy and was straight forward and i have no issues with anything they did at my building

  • Price assessment: Reasonable price
  • Services: General repairs & installation
W D9 reviewsTotal number of Google reviews W has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service.

  • Price assessment: Reasonable price
  • Services: Garage door consultation, General repairs & installation
Jason Myers1 reviewTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My family and I have been working with the Doors and More team for over 20 years. Their work has always been top-notch, pricing is very fair, and they are respectful of our time. When our next project or repair comes up - they are always our first call! Thank you!!!

  • Services: General repairs & installation
Response from the owner · 2 weeks ago

Jason, wow, 20 years! Thank you so much for your continued trust in Doors and More. We truly appreciate your kind words about our pricing, timing, and quality of work. We look forward to being there for your family whenever the next garage project comes up!

Patricia HallLocal Guide · 73 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Door no longer worked,installed right away

  • Services: Garage door consultation
Response from the owner · 2 weeks ago

Patricia, thanks for the great review! Our team is glad we could get things fixed quickly for you and look forward to working with you again for any future garage door needs!

Nancy MayesLocal Guide · 25 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have had several experiences with Doors and More, each one very professional and expedient. I appreciate the honesty and willingness to inspect and take care of issues with an older opener and garage door without pressure to replace everything.

  • Services: Customer support
Response from the owner · 2 weeks ago

Nancy, we truly appreciate your kind words! Our team believes in providing honest inspections and practical solutions, whether that means a simple repair for an older door or an upgrade down the line. Thank you for choosing Doors and More for your garage door needs!

Brian Stromberg2 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing team- got there and worked quick and did great results. More importantly were great people and didn’t mind my 4 year old son watching them and asking a million questions about what they were doing!! Would absolutely use again.

  • Price assessment: Great price
  • Services: General repairs & installation
Response from the owner · a month ago

Brian, thank you so much for the wonderful review! We are so happy to hear that you were pleased with the garage door service you received. But honestly, the absolute best part of our day was meeting your son! Our team loved answering his questions and having such a curious little helper on the job site. We hope your new LiftMaster opener has been a great new addition to your home!

Jim Hare3 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team of installers was fast and efficient. Great experience.

  • Price assessment: Reasonable price
  • Services: General repairs & installation
Response from the owner · a month ago

Jim, thank you so much for the great review! We are so happy to hear that our installation team was fast, efficient, and provided you with an excellent experience. Your feedback means the world to us, and we look forward to working with you again in the future!

Kevin Brown12 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service from start to finish! We called about our garage door problem, and they were able to come out and fix it the same day. The technician was professional, knowledgeable, and courteous, and the customer service was outstanding.

Response from the owner · a month ago

Kevin, thank you for sharing your experience! We know a broken garage door can disrupt your whole day, so we are so glad we could provide a fast, same-day fix for you. Hearing that our technician and customer service team exceeded your expectations means the world to us. Thanks for choosing Doors and More!

Brian Scheuermann5 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Prompt. Courteous. Professional work. Great price. Thank you Doors and More. Highly recommended.

Response from the owner · a month ago

Brian, we can't thank you enough for your kind words! Providing professional work at a great price is exactly what we strive for every day. Your new carbon black garage doors look absolutely awesome! We truly appreciate you recommending Doors and More to others, and it was a pleasure serving you!

Roman Paich2 reviewsTotal number of Google reviews Roman has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matt the owner and his company are the best!!!

  • Price assessment: Great price
  • Services: Garage door consultation, General repairs & installation, Garage door design
Response from the owner · 2 months ago

Roman, thank you so much for your kind review. It means the world to us!

Doors and More on Google Maps →

Business details