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Douglas Boulevard Veterinary Clinic

Veterinarian · Roseville, CA · reviewed since 2012

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%88+21.3Value 14%91+12.9Replies to reviews 7%30+2.1Craft & service penalty93−0.7Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 40 veterinary techniciansPosition by Experts Score among all companies we track in this category. · better than 74%
4.8 ★★★★★ 409 Google reviews · 24 photos
92%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
56%reviews answered by the owner
Oct 2026latest review

Douglas Boulevard Veterinary Clinic at a glance

Google reviewers rate Douglas Boulevard Veterinary Clinic 4.8 out of 5 based on 409 reviews, with the owner responding to 56% of feedback. Customers frequently praise the staff’s kindness, thoroughness, and clear communication regarding treatment options and pricing. Recurring themes highlight patient care for anxious animals and fair costs for procedures like neutering or surgery. However, some low-star reviews criticize the clinic for poor follow-up communication, long wait times for appointments, and high prices relative to the service received.

  • Google rating: 4.8 out of 5 from 409 reviews (92% five-star).
  • Reviews on this page: 409 Google reviews (270 with written comments, 28 with photos).
  • Owner responses: the business replied to 56% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Veterinary Technician serving Roseville, California.

Data from Google, last updated October 26, 2026.

Score profile vs other veterinary technicians

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction88Reliability88Craft & service93Value91Momentum100Replies to reviews30Satisfaction: 88 (median 83)Reliability: 88 (median 78)Craft & service: 93 (median 90)Value: 91 (median 87)Momentum: 100 (median 100)Replies to reviews: 30 (median 49)
This companyVeterinary Technicians median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Douglas Boulevard Veterinary Clinic: 88/100 on this factor. Category median: 83.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Douglas Boulevard Veterinary Clinic: 88/100 on this factor. Category median: 78.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Douglas Boulevard Veterinary Clinic: 93/100 on this factor. Category median: 90.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Douglas Boulevard Veterinary Clinic: 91/100 on this factor. Category median: 87.A
91
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Douglas Boulevard Veterinary Clinic: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Douglas Boulevard Veterinary Clinic: 30/100 on this factor. Category median: 49.D
30

Bar = this company · dark tick = category median.

Star ratings

409 Google reviews we collected

  • 5 stars37792%
  • 4 stars184%
  • 3 stars41%
  • 2 stars31%
  • 1 star72%

Praise vs complaints

Phrases our text analysis found in 270 written reviews

  • Praise35497%
  • Complaints123%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1021%
  • Reasonable3675%
  • Overpriced12%
  • Not sure12%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude15242%
  • Would recommend4813%
  • Quality & results4412%
  • Speed & response3610%
  • Communication3610%
  • Honesty & trust267%
  • Price & value247%

What customers talk about

We read 270 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…s and would absolutely recommend this hospital to anyone looking for compassionate, thorough, and reasonably priced veterinary care.…”
  • “I truly appreciate everything you did for us and would absolutely recommend this hospital to anyone looking for compassionate, thorough, and reasonabl…”
    “Stay away from this place.”
  • “They were incredibly thorough and genuinely made me feel like my dog was in good hands.”
    “Overall a horrible experience.”
  • “The vet office took them in, right away, and their procedure went smoothly.”
  • “They checked on him numerous times to make sure he was okay, and they took the time to explain everything to me in detail and answer all of my questions.”
  • “I trusted them in the past with my 19 years "puppy" who unfortunately crossed the bridge over a year ago, and now they are our clinic and Vet of choic…”
  • “…end this hospital to anyone looking for compassionate, thorough, and reasonably priced veterinary care.…”
    “I don't feel ripped off.”

People customers mention

  • Foster 26 reviews
  • Blvd 14 reviews
  • Chu 9 reviews
  • Schwab 8 reviews
  • Kelsey 8 reviews
  • Flanagan 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Douglas Boulevard Veterinary Clinic for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We appreciated the time and attention given by Douglas Blvd Vet Clinic. L & L Ando

jodyLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Got my rescue kitty's during 2020 and had to get them neutered. The vet office took them in, right away, and their procedure went smoothly. The office is now open for office visits. Had the opportunity to take our dog in to meet Dr. Foster, and what an awesome doctor. My pup loved him so much we decided to introduce our cats to him. So far, so good

Cris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Staff is caring and responsive. We have 4 pets that have been in the care of Douglas Veterinary and we have been happy with all of their treatments over the years.

Lauri9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Dr. Schwab is most caring and thorough vet. Our kitty is very scared but she does well with Dr. S who is so careful with her.

Reasonable priceService not listed
Jorgeiow20192 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Fair prices. The nurses and doctors will treat your pets with care and gentle. It’s a great place

Reasonable price
CCBLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’m very grateful for the care my dog received at Douglas veterinary hospital. They were incredibly thorough and genuinely made me feel like my dog was in good hands. They checked on him numerous times to make sure he was okay, and they took the time to explain everything to me in detail and answer all of my…

Photos

Customer reviews

4.8 ★★★★★ 409 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Lisa Ando5 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We appreciated the time and attention given by Douglas Blvd Vet Clinic. L & L Ando

Response from the owner · 2 weeks ago

Thank you for sharing your experience with Douglas Blvd Vet Clinic, Lisa. We're happy to know our team's efforts were appreciated. We look forward to welcoming you and your pets back in the future!

jody scheneckerLocal Guide · 48 reviewsTotal number of Google reviews jody has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Got my rescue kitty's during 2020 and had to get them neutered. The vet office took them in, right away, and their procedure went smoothly. The office is now open for office visits. Had the opportunity to take our dog in to meet Dr. Foster, and what an awesome doctor. My pup loved him so much we decided to introduce our cats to him. So far, so good

Response from the owner · 3 years ago

jody, thank you so much for the kind words! We will be sure to share them with the team. We are so happy to have you in the Douglas Boulevard Veterinary Clinic family! 🐾

Cris N8 reviewsTotal number of Google reviews Cris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Staff is caring and responsive. We have 4 pets that have been in the care of Douglas Veterinary and we have been happy with all of their treatments over the years.

Response from the owner · 3 weeks ago

Cris, we're so pleased to hear that you've been happy with the care your pets have received at Douglas Veterinary. Thank you for trusting us with their health over the years.

Lauri Beltrand9 reviewsTotal number of Google reviews Lauri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Schwab is most caring and thorough vet. Our kitty is very scared but she does well with Dr. S who is so careful with her.

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · a year ago

Thank you, Lauri, for your thoughtful feedback. We’re pleased to know that Dr. Schwab’s care and attention have positively influenced your kitty’s experience. Your insights are invaluable to us and motivate our commitment to ensuring fair and compassionate care for all our patients.

Jorgeiow2019 Barrera2 reviewsTotal number of Google reviews Jorgeiow2019 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fair prices. The nurses and doctors will treat your pets with care and gentle. It’s a great place

  • Price assessment: Reasonable price
Response from the owner · 3 weeks ago

Thank you for sharing your experience! We're happy to hear you found our team gentle and our prices fair. We look forward to serving you and your pets in the future.

CCB 1979Local Guide · 58 reviewsTotal number of Google reviews CCB has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m very grateful for the care my dog received at Douglas veterinary hospital. They were incredibly thorough and genuinely made me feel like my dog was in good hands. They checked on him numerous times to make sure he was okay, and they took the time to explain everything to me in detail and answer all of my questions. The surgery was also very fairly priced, which I really appreciated. Thank you to the entire staff for taking such great care of my boy and to Dr. Foster for giving me peace of mind throughout the whole process. I truly appreciate everything you did for us and would absolutely recommend this hospital to anyone looking for compassionate, thorough, and reasonably priced veterinary care.

Response from the owner · a month ago

Thank you for sharing your experience with Douglas Veterinary Hospital. We're glad to know that our team, including Dr. Foster, provided thorough and compassionate care for your dog. It's wonderful to hear that you felt informed and supported throughout the process. We appreciate your recommendation and look forward to being here for you and your pet in the future.

Laura Lane-wellsLocal Guide · 108 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place takes great care of my animals. They are very patient and really care about all of my pets.

Response from the owner · 2 years ago

Hi Laura! Thank you so much for sharing your feedback. On behalf of the team at Douglas Boulevard Veterinary Clinic, we are so happy that you had a great experience with us and that we could get your pets all taken care of.

Lily Garcia4 reviewsTotal number of Google reviews Lily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very kind very welcoming staff. Helping didn’t feel rushed or anything along the line of just another number special care to each customer.

Response from the owner · a month ago

It's wonderful to hear that our team made you feel valued and cared for, Lily. We appreciate your feedback and look forward to your next visit!

Jenna Jackson1 reviewTotal number of Google reviews Jenna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

All of the staff is very kind, caring, professional, and knowledgeable. Dr. Flanagan was wonderful throughout a very challenging situation with our pup. We really appreciated her support and guidance.

Response from the owner · 2 months ago

Jenna, thank you for your kind words! We're glad to hear that our team, especially Dr. Flanagan, could provide the support and guidance you needed during a challenging time with your pup. We look forward to continuing to care for your pet.

Kasey Avery1 reviewTotal number of Google reviews Kasey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Flanagan and TK are amazing and take such good care of my tough German shepherd!! She’s a handful and they are so sweet and loving towards her. I appreciate being able to have great people who love on my dog take care of her.

  • Price assessment: Great price
  • Services: Large animals
Response from the owner · 2 months ago

Kasey, thank you for your kind words about Dr. Flanagan and TK. We're happy to hear they make your German shepherd's visits so positive. We appreciate your trust in our care!

Douglas Boulevard Veterinary Clinic on Google Maps →

Business details