Lulluby Baby1 reviewTotal number of Google reviews Lulluby has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBen is a Good Technician and very professional. He is good at his job
Dr Garage Door Repair
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#25 of 92 garage door repair servicesPosition by Experts Score among all companies we track in this category. · better than 74%
5.0 ★★★★★ 395 Google reviews · 23 photos
99%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
Oct 2026latest review
Dr Garage Door Repair at a glance
Google reviewers rate Dr Garage Door Repair five stars based on 395 reviews, with the owner responding to 99 percent of them. Customers frequently praise the company for punctual appointments, clear communication, and competitive pricing during services like spring replacement, opener installation, and general repairs. The only common criticism found in low-star excerpts concerns unsafe driving behavior by service vehicles, specifically tailgating, which one customer linked to potential safety concerns during home visits.
- Google rating: 5.0 out of 5 from 395 reviews (99% five-star).
- Reviews on this page: 395 Google reviews (375 with written comments, 44 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: October 26, 2026.
- Service: Garage Door Repair Service serving Houston, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other garage door repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dr Garage Door Repair: 98/100 on this factor. Category median: 95.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dr Garage Door Repair: 96/100 on this factor. Category median: 94.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dr Garage Door Repair: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dr Garage Door Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
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Bar = this company · dark tick = category median.
Star ratings
395 Google reviews we collected
- 5 stars39399%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star21%
Praise vs complaints
Phrases our text analysis found in 375 written reviews
- Praise87099%
- Complaints71%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1869%
- Reasonable623%
- Overpriced00%
- Not sure28%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude20323%
- Speed & response18721%
- Quality & results17019%
- Would recommend14116%
- Price & value9110%
- Honesty & trust485%
- Communication374%
What customers talk about
We read 375 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ben did a good job and was professional in his service.”
“Juda did a great job quickly responding to my broken garage door on a Sunday afternoon.”
“He explained everything , why door was screeching and slow opening.”
“Juda installed our new garage door springs and did an excellent job installing them and it makes the garage for go down much more smoothly then the old springs.”
“My garage door came off the frame, the cable was tangled up, and my rollers were old & a few were damaged.”
“We were satisfied with his services and would recommend him.”
“He explained everything clearly and gave me a competitive price.”
“did clean job and we didn't had surprises or hidden fees.”
“It’s hard to find reliable service like this nowadays.”
“Ben did a fantastic job and was very thorough in explaining things.”
People customers mention
- Leo 59 reviews
- Juda 7 reviews
- Ben 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Dr Garage Door Repair for 3 kinds of job. Pick one to see what they paid and said.
Recent reviews
Michael22 hours ago★★★★★
Juda did a great job quickly responding to my broken garage door on a Sunday afternoon. He replaced the springs and performed some much needed maintenance. Thank you Juda!!
Great priceGeneral repairs & installation
Ashley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
I was able to schedule an appointment for the very next day and the technicians arrived within the scheduled timeframe. They were able to quickly troubleshoot and resolve the issue.
General repairs & installation
Dennis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Juda installed our new garage door springs and did an excellent job installing them and it makes the garage for go down much more smoothly then the old springs.
Great priceGeneral repairs & installation
willkim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Ben was really great and helped me in a last second emergency garage fix. He installed a brand new garage system. Highly recommend!
Debra8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Ben came out to repair garage door. Needed a new door opener. Plus new rollers. He explained everything , why door was screeching and slow opening. Did a great job- very professional.
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Ben did a fantastic job and was very thorough in explaining things. Highly recommend!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 18 | — |
| Garage door consultation | 8 | — |
| Customer support | 2 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 395 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Michael Sales
Review from Google · view on GoogleJuda did a great job quickly responding to my broken garage door on a Sunday afternoon. He replaced the springs and performed some much needed maintenance. Thank you Juda!!
- Price assessment: Great price
- Services: General repairs & installation
Response from the owner · 19 hours ago
Michael, thanks for the five stars. We appreciate you highlighting Juda's quick Sunday response and the spring replacement with maintenance. Your feedback means a lot, and we look forward to helping if you need us again.
Ashley Horwitz6 reviewsTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI was able to schedule an appointment for the very next day and the technicians arrived within the scheduled timeframe. They were able to quickly troubleshoot and resolve the issue.
- Services: General repairs & installation
Response from the owner · 3 days ago
Ashley, thank you for the five-star feedback. We're glad you could get a next-day appointment, our technicians arrived on time, and they were able to quickly find and fix the problem. We appreciate you sharing your experience and are here if you need assistance again.
Jennifer Harader1 reviewTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBen provided great service. Highly recommended
Response from the owner · 4 days ago
Jennifer, thank you for the five-star rating and your recommendation. We’re glad Ben provided great service and appreciate you sharing your experience. We’re here if you need anything in the future.
Dennis Obukowicz3 reviewsTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJuda installed our new garage door springs and did an excellent job installing them and it makes the garage for go down much more smoothly then the old springs.
- Price assessment: Great price
- Services: General repairs & installation
Response from the owner · 5 days ago
Dennis, thank you for the five-star review. We’re glad Juda’s spring installation made your garage door operate much more smoothly. We appreciate you sharing your experience and your trust in our work. We’re here if you need anything else.
Good Neighbor Clinic2 reviewsTotal number of Google reviews Good has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBen is very informative, quit services and good quality on his job
Response from the owner · 5 days ago
Good Neighbor Clinic, we appreciate the five-star review. We're glad Ben was informative, provided quick service, and delivered quality work. Your feedback motivates our team and helps others know what to expect. We're here if you need assistance in the future.
Yudit2 reviewsTotal number of Google reviews Yudit has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBen came to the home to fix our garage, we will always call him, he is the best
Response from the owner · 5 days ago
Yudit, thank you for the five-star review. It means a lot that you would always call Ben to take care of your garage. We appreciate your trust and recommendation and are here whenever you need assistance.
norbe basulto2 reviewsTotal number of Google reviews norbe has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBen did a really good service, we are very happy with the results
Response from the owner · 5 days ago
Norbe, we appreciate you sharing your experience. It’s wonderful to hear Ben provided excellent service and that you’re very happy with the results. Your feedback encourages our whole team.
willkim7 reviewsTotal number of Google reviews willkim has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBen was really great and helped me in a last second emergency garage fix. He installed a brand new garage system. Highly recommend!
Response from the owner · 6 days ago
Willkim, thank you for the five-star review. We’re glad Ben could respond quickly and complete the new garage system installation during your emergency. Your recommendation means a lot to us. We look forward to assisting you again if needed.
Debra Valentine8 reviewsTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBen came out to repair garage door. Needed a new door opener. Plus new rollers. He explained everything , why door was screeching and slow opening. Did a great job- very professional.
Response from the owner · 6 days ago
Debra, we appreciate you taking the time to leave a 5-star review. We’re glad Ben could identify why the door was screeching and slow and that the new opener and rollers resolved it. We aim to explain repairs clearly and work professionally. Thank you for your feedback - we’re here if you need further help.
Business details
- Address: 7760 Hammerly Blvd, Houston, TX 77055
- Phone: (832) 573-3852
- Website: doctorgaragedoor.com
- Service area: Houston, TX