Water damage restoration service · Fountain Valley, CA · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 68 mold inspectorsiPosition by Experts Score among all companies we track in this category. · better than 87%
5.0★★★★★36 Google reviews · 10 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Dr Mold Remediation five stars based on thirty-six reviews, noting the owner responds to all feedback. Customers frequently cite quick response times, clear communication, and reasonable pricing for mold inspection, removal, and water damage services. Many mention the company's ability to work within tight timelines, such as real estate escrow deadlines, and their helpfulness in explaining processes. One reviewer noted a lengthy remediation process but expressed satisfaction with the final outcome.
Google rating: 5.0 out of 5 from 36 reviews (100% five-star).
Reviews on this page: 36 Google reviews (35 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: August 28, 2026.
Service: Mold Inspector serving Fountain Valley, California.
Data from Google, last updated October 31, 2026.
Score profile vs other mold inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Dr Mold RemediationMold Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dr Mold Remediation: 99/100 on this factor. Category median: 96.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dr Mold Remediation: 98/100 on this factor. Category median: 95.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dr Mold Remediation: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dr Mold Remediation: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
36 Google reviews we collected
5.0of 5
5 stars36100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 35 written reviews
98%praise
Praise8398%
Complaints22%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price675%
Reasonable113%
Overpriced00%
Not sure113%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2226%
Staff & attitude1619%
Quality & results1416%
Would recommend1113%
Communication1012%
Price & value89%
Honesty & trust45%
What customers talk about
We read 35 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The job was handled quickly and the space was left clean afterward.”
“They are respectful and have fair remediation pricing, are accommodating to future renovation plans.”
“Great service, reasonable pricing, knowledgeable personnel, and nice reporting.”
“The person James inspected the water damaged area and provided free estimate for water restoration and rebuild.”
“Will be using them again if needed for our next property.”
“They took my many frantic calls and explained everything to me.”
“Very responsive, great communication, competitive pricing.”
“Every staff member that I interacted with had the most integrity, no cutting corners and making sure that health and safety was a top priority.”
People customers mention
Arwin3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Dr Mold Remediation for 5 kinds of job. Pick one to see what they paid and said.
AAustin.1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We found mold under the kitchen sink after a small plumbing leak. They removed the affected material, cleaned and treated the area, and used proper containment while working. The job was handled quickly and the space was left clean afterward.
Great priceMold inspectionMold remediationMold cleaning
WWill3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I had the privilege of working with James for my mold inspection. He worked very quickly with me over the weekend just a few days before the inspection contingency ended in order to be informed on the mold inspection our new home.
They are respectful and have fair remediation pricing, are accommodating to future renovation plans.
YYolanda4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Dr Mold provided fast and great customer service! We had issue with our landlord, this company was will to speak to our landlord on our behalf. Highly recommended Dr. Mold!!!
Not sureMold inspection
DDenise4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great company! They came through for me during a very stressful time. They took my many frantic calls and explained everything to me. I highly recommend them.
Great priceMold inspection
TThomas1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I had a tight timeline while in escrow to get the inspection done. They took care of business quickly after providing a great quote. Will be using them again if needed for our next property. Thank you!
Great priceMold inspection
PPaul3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had a water leak during our short escrow period. Dr. Mold Remediation was able to come out and check out the home the day after the area was cleaned and dried. The results were ready the next day, and luckily everything was clear of mold. Now we can proceed with closing escrow and move into our new home. Peace of…
We found mold under the kitchen sink after a small plumbing leak. They removed the affected material, cleaned and treated the area, and used proper containment while working. The job was handled quickly and the space was left clean afterward.
I had the privilege of working with James for my mold inspection. He worked very quickly with me over the weekend just a few days before the inspection contingency ended in order to be informed on the mold inspection our new home.
They are respectful and have fair remediation pricing, are accommodating to future renovation plans.
Response from the owner · 2 months ago
Thank you for taking the time to leave this review. We’re happy we could be there when timing mattered and appreciate the opportunity to assist.
Y
Yolanda Rodriguez4 reviewsiTotal number of Google reviews Yolanda has written across all businesses on Google Maps, not just this one.
Dr Mold provided fast and great customer service! We had issue with our landlord, this company was will to speak to our landlord on our behalf. Highly recommended Dr. Mold!!!
Price assessment: Not sure
Services: Mold inspection
Response from the owner · 2 months ago
Thank you for the recommendation! We’re glad we could support you through the situation and make the process a little easier. We truly appreciate your trust!
D
Denise Delatorre4 reviewsiTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Great company! They came through for me during a very stressful time. They took my many frantic calls and explained everything to me. I highly recommend them.
Price assessment: Great price
Services: Mold inspection
Response from the owner · 2 months ago
Thank you for the kind words! We’re glad we could make a stressful situation a little easier and provide the answers you needed. We truly appreciate your recommendation!
T
Thomas Nguyen1 reviewiTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
I had a tight timeline while in escrow to get the inspection done. They took care of business quickly after providing a great quote. Will be using them again if needed for our next property. Thank you!
Price assessment: Great price
Services: Mold inspection
Response time: 0–1 hr
Response from the owner · 2 months ago
Thank you for the great feedback! We’re glad we could help within your timeline and make the process easy. We truly appreciate your trust and look forward to helping again if needed.
P
Paul Scott3 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
We had a water leak during our short escrow period. Dr. Mold Remediation was able to come out and check out the home the day after the area was cleaned and dried. The results were ready the next day, and luckily everything was clear of mold. Now we can proceed with closing escrow and move into our new home. Peace of mind. Great service, reasonable pricing, knowledgeable personnel, and nice reporting. Even the realtor was impressed and will use Dr. Mold Remediation in the future.
Response from the owner · 2 months ago
Thank you for the wonderful feedback! We’re happy we could provide the peace of mind you needed before moving forward with your new home. We truly appreciate the recommendation!
J
Jose N1 reviewiTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
