How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%47+3.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREDrain Man Plumbing, Inc
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 658 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Drain Man Plumbing, Inc for 8 kinds of job.
Drain Man Plumbing, Inc for drain cleaning
Clear ✕All 51 Google reviews tagged “Drain cleaning” · showing 20
I have used Elliott and Drainman plumbing for years for my rental property and for my own home today was for my rental to help my tenants connect a gas dryer and for the other tenants to replace a very old CLAWFOOT faucet, which was quite tricky . Elliott is an expert in his craft, professional, honest and…
Excellent! As always. Elliot came the same day and put in my hot water heater. Helped me hook up my own humidifier too. He always goes the extra mile and is reasonably priced. I'm sorry my payment is wonkey but will have my card fixed today!!!!! Thanks
Great service. On time. And I recommend to all my friends and family!
Elliot and his team are the best! Wouldn’t use anyone else.
DrainMan is an excellent company. I have always had excellent response and excellent service from them.
Had them move my laundry from basement to 1st floor and installed garbage disposal Very professional nice work reasonable price
Awesome company to work with - easy to schedule, very responsive, on time and quickly fixed my issue! Love this company!
Tyler was prompt, polite and got the job done faster than I expected. He explained everything to me and answered questions.
On time. Reasonable rates. Professional knew what to do when problem occurred. Happy with them.
These guys are the best! Tyler is always so kind, patient, and easy going. I appreciated how he addresses all my concerns. Drain Man Plumbing is the only place to deal with.
Always a pleasure to work with Elliott.
This is a “Murphy’s Law” project! It started out with a clogged sink. I raced to purchase a sink & base to ‘simply’ replace the whole thing. (I should know better - nothing is simple when your home is 45+ years old, LOL!) Turned out that the floor had been added AFTER the original sink was installed. So now the new…
Elliot and Tyler were responsive, communicative, helpful, and a delight to work with. Helped with a tricky toilet situation and some weird gas line stuff. Looking forward to recommending them to everyone I know!
They are excellent. I’ve used them twice. If anything happens again, they’ll be the people to contact.
Chris was very professional and friendly. Will definitely use them again
Called due to the emergent nature of the incident, they were able to come out that day and partly resolve the issue and provide solutions for further resolution. Very professional, timely, and good communication.
Great communication. Tyler Caldwell totally professional. Took his time. Very personable quality work.
Excellent service, tremendous communication! Would definitely use Drain Man again!!!
Amazing service, excellent job.
Dillon was informative and professional. Would definitely hire them again.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 55 | $353–$1.2k |
| Toilet repair | 52 | $227–$606 |
| Drain cleaning | 51 | $227–$554 |
| Faucet installation | 41 | $305–$986 |
| Plumbing leak detection | 39 | $124–$633 |
| Faucet repair | 37 | $205–$607 |
| Water heater installation | 30 | $1.2k–$2.4k |
| Toilet installation | 27 | $554–$1.4k |
