Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Customers frequently praise Drain Man Plumbing for punctual arrivals, clear communication, and professional conduct during services like sewer cleanouts, water heater installations, and fixture repairs. Reviewers note that staff explain issues thoroughly, provide itemized estimates, and maintain clean work sites without aggressive upselling. One lower-rated review mentioned a high service charge for a minor pipe cleaning, though the majority of feedback highlights reasonable pricing and responsive scheduling.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
658 Google reviews we collected
Phrases our text analysis found in 524 written reviews
Price verdicts customers left with their Google review
Middle half of what 20 customers paid ($198–$687) · gold mark = category median.
How often each topic comes up in the written reviews
We read 524 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The install was done professionally and has worked well with no issues for two months.”
“Elliot and his crew are always quick to respond to a plumbing issue and go out of their way to help you out.”
“Drain Man always provides excellent service and communication!”
“…was very reasonable - he is an honest and conscientious individual- I highly recommend Drain Man Plumbiing!…”
“Cannot recommend them enough, don’t waste your time other places”
“…e of the pipe and confirmed it should be fine now - his rate was very reasonable - he is an honest and conscientious individual- I highly recommend Dr…”
“On time, quality work, Chris was professional and there were no hidden charges.”
“I’ve had them out for big and small jobs and Elliott is always willing to take time to explain everything in terms I can understand!”
“…irmed it should be fine now - his rate was very reasonable - he is an honest and conscientious individual- I highly recommend Drain Man Plumbiing!…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Drain Man Plumbing, Inc for 8 kinds of job. Pick one to see what they paid and said.
Elliot and his crew are always quick to respond to a plumbing issue and go out of their way to help you out.
I can't recommend Drain Man highly enough. They are always on time and do an excellent job. I have them clear our lateral drain every year. Last year, they waited with me until the town of Brighton came out with a camera to scope my drains for free instead of charging me. Courteous and reliable.
Drain Man Plumbing installed a new Moen Flo Shutoff device and a pressure regulator. The install was done professionally and has worked well with no issues for two months. As always it was super easy to schedule the job with Elliot!
Elliot was AWESOME! Super professional, yet easy to talk to. He helped me understand what I needed done in my home to make it more efficient and to avoid potential issues in the future. He scheduled me pretty quickly and was prompt, clean and great to work with! I would go back and recommend 100%!
Elliot is the best! The most knowledgeable, the most experienced, the most honest! Thank you!
I just found myself a new Plummer. Elliot (owner) had me on the schedule within minutes. Then came Chris at the door. I had an aged mess downstairs. Chris seemed to have modernized my whole set up completely, the next time we need to cut the main line, no more turning knobs, wiping up leaks, or looking at white…
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 55 | $353–$1.2k |
| Toilet repair | 52 | $227–$606 |
| Drain cleaning | 51 | $227–$554 |
| Faucet installation | 41 | $305–$986 |
| Plumbing leak detection | 39 | $124–$633 |
| Faucet repair | 37 | $205–$607 |
| Water heater installation | 30 | $1.2k–$2.4k |
| Toilet installation | 27 | $554–$1.4k |
5.0 ★★★★★ 658 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Elliot and his crew are always quick to respond to a plumbing issue and go out of their way to help you out.
I can't recommend Drain Man highly enough. They are always on time and do an excellent job. I have them clear our lateral drain every year. Last year, they waited with me until the town of Brighton came out with a camera to scope my drains for free instead of charging me. Courteous and reliable.
Elliott did a complete clean out of my sewer pipe from inside basement to outside clean out- he used a camera to verify state of the pipe and confirmed it should be fine now - his rate was very reasonable - he is an honest and conscientious individual- I highly recommend Drain Man Plumbiing!!
My go-to guys for any plumbing needs. Elliot and Chris are fantastic. They're professional, courteous, and efficient. Prices are more than competitive. My hot water tank is in the same area as my furnace. It was a complicated install but Elliot managed to work thru the issues and got it installed to code. Great team. I highly recommend.
Highly Skilled, efficient, fair pricing, no upselling, what else do you want?
Drain Man Plumbing installed a new Moen Flo Shutoff device and a pressure regulator. The install was done professionally and has worked well with no issues for two months. As always it was super easy to schedule the job with Elliot!
Unfortunately with clay pipes and tree roots, I’ve become a repeat customer. But everyone I’ve encountered in the company is straightforward, honest, clean, and professional. I’ve had them out for big and small jobs and Elliott is always willing to take time to explain everything in terms I can understand! They always clean up really well too. Would definitely recommend. I’ll never use another company (and I have been through a couple…)
I have used Elliott and Drainman plumbing for years for my rental property and for my own home today was for my rental to help my tenants connect a gas dryer and for the other tenants to replace a very old CLAWFOOT faucet, which was quite tricky . Elliott is an expert in his craft, professional, honest and responsive. He comes highly recommended as one of the best contractors I’ve ever worked with. I can trust him with any job . His communication is fantastic , Matching his skill. Chris, who works for him came today and I knew if Elliott sent him that it meant that the job would get done right and fair and a pleasant interaction would occur. indeed that was the case! I will always recommend drain man, plumbing for anybody’s needs…
Drain Man always provides excellent service and communication! I use them for myself and all of my extended family do any plumbing needs (emergency or normal projects). They provided the most economical solution and delivered as promised! But more importantly is their ability to communicate clearly (even with my 93 year old mother in law that they explained clearly and with a lot patience!).
Elliot was AWESOME! Super professional, yet easy to talk to. He helped me understand what I needed done in my home to make it more efficient and to avoid potential issues in the future. He scheduled me pretty quickly and was prompt, clean and great to work with! I would go back and recommend 100%!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
