How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%47+3.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREDrain Man Plumbing, Inc
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 658 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Drain Man Plumbing, Inc for 8 kinds of job.
Drain Man Plumbing, Inc for drain cleaning
Clear ✕All 51 Google reviews tagged “Drain cleaning”
I have used Elliott and Drainman plumbing for years for my rental property and for my own home today was for my rental to help my tenants connect a gas dryer and for the other tenants to replace a very old CLAWFOOT faucet, which was quite tricky . Elliott is an expert in his craft, professional, honest and…
Excellent! As always. Elliot came the same day and put in my hot water heater. Helped me hook up my own humidifier too. He always goes the extra mile and is reasonably priced. I'm sorry my payment is wonkey but will have my card fixed today!!!!! Thanks
Great service. On time. And I recommend to all my friends and family!
Elliot and his team are the best! Wouldn’t use anyone else.
DrainMan is an excellent company. I have always had excellent response and excellent service from them.
Had them move my laundry from basement to 1st floor and installed garbage disposal Very professional nice work reasonable price
Awesome company to work with - easy to schedule, very responsive, on time and quickly fixed my issue! Love this company!
Tyler was prompt, polite and got the job done faster than I expected. He explained everything to me and answered questions.
On time. Reasonable rates. Professional knew what to do when problem occurred. Happy with them.
These guys are the best! Tyler is always so kind, patient, and easy going. I appreciated how he addresses all my concerns. Drain Man Plumbing is the only place to deal with.
Always a pleasure to work with Elliott.
This is a “Murphy’s Law” project! It started out with a clogged sink. I raced to purchase a sink & base to ‘simply’ replace the whole thing. (I should know better - nothing is simple when your home is 45+ years old, LOL!) Turned out that the floor had been added AFTER the original sink was installed. So now the new…
Elliot and Tyler were responsive, communicative, helpful, and a delight to work with. Helped with a tricky toilet situation and some weird gas line stuff. Looking forward to recommending them to everyone I know!
They are excellent. I’ve used them twice. If anything happens again, they’ll be the people to contact.
Chris was very professional and friendly. Will definitely use them again
Called due to the emergent nature of the incident, they were able to come out that day and partly resolve the issue and provide solutions for further resolution. Very professional, timely, and good communication.
Great communication. Tyler Caldwell totally professional. Took his time. Very personable quality work.
Excellent service, tremendous communication! Would definitely use Drain Man again!!!
Amazing service, excellent job.
Dillon was informative and professional. Would definitely hire them again.
Great experience all around. Elliot answered my call and set up my appointment right away (very nice on the phone). Dillon came out (arrived early), was extremely knowledgeable and fix my clogged basement drain completely. He not only removed the clog but took the extra time to clean out the pipe all the way to…
Solid and professional work. Highly recommended.
Amazing service! Not only were they able to get me an appointment right away but the service was outstanding. Professional, knowledgeable and friendly!
Chris from Drainman serviced our home. He was personable, professional and knowledgeable. I would highly recommend him.
Chris from Drain Man helped us find out why we were having a leak problem with our dishwasher. It took some detective work to find and resolve the problem. He also replaced some pipes under our kitchen sink. Chris was personable, professional and reasonably priced. I would highly recommend him.
The most professional, genuine company to work with. They are truly invested in their customers well-being and comfort. Thank you for a great service call! I am truly blessed and grateful.
Dillon was extremely professional, very helpful, knowledgeable and offered several suggestions. If I could rate them higher than five I would. Highly recommend to anyone and definitely plan on keeping them for any future needs.
Excellent service. Responsive. Professional. Couldn't have asked for a better experience. Highly recommended and will be suggesting Drain Man Plumbing to our friends.
Good response time. Young man was in and out in 20 minutes. Said he only found some lint and hair in pipes. Charged a total of $301. Was informed by friends that this was high compared to services they received elsewhere.
My friend referred Elliot and his team. These guys not only did a fast and amazing job, but they were very helpful, knowledgeable and just all around family oriented people. Prices are cheaper than anywhere else and they got the job done faster than any other of the 15 companies I called. I'm very thankful we went…
We have had The Drain Man company perform work on two occasions at our house. All of the employees are friendly, knowledgeable, punctual, and professional. Highly recommend for all plumbing issues, large or small.
Dillion was on time, friendly and professional. Drain Man Plumbing saved me a lot of $$$ and did the job quickly.
Very professional, quick response time, great price and excellent service. He is my "go to" plumber! So thankful!
Incredibly friendly and reliable. I’ll never use a different plumbing company again!
Fantastic service! Highly recommend! I have had a lot of plumbers through this house and I am very happy I found Drain Man Plumbing. They are professional, honest, and very responsive. Elliot and his team do a wonderful job. We will be using them for all of our properties. 10/10!!!
Excellent quality but the price was outrageous. Wont be back
We would highly recommend Drain Man Plumbing, Inc. They are true professionals, experts in their trade and always go above and beyond. Elliott and his awesome team of Dillon, Tyler and Tammy are very courteous and respectful of our property and have considered our feelings and opinions first before making an…
Came first thing and unclogged sewer line. Very professional.
Drain Man was awesome. They took the time to explain everything in great detail and I really appreciated their efforts and detail in cleanliness. On a somewhat snowy day they wore booties on their shoes and even put booties on a piece of equipment they rolled into the house. Thank you!
Elliot was AMAZING! He responded the same day, even before his official business hours, and was kind and curious during our phone conversation. He came that same day and expertly found and fixed my problem. Would HIGHLY recommend him for any and all plumbing needs! Thank you, Elliot!
Drain Man has done three jobs for us so far, including installing a tankless water heater. The workmanship has been excellent every time and we intend to keep using them in the future!
Elliot ROCKS!!! Simply the best.
Elliott and his associateTyler replaced the upstairs bathroom drain pipes all the way to the basement. Very satisfied! Professional, honest and efficient!! Would highly recommend!! Update...Tyler came back to hook up our vanity and vessel sink and did a great job!! Thanks to Elliott for giving us some slack on the…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 55 | $353–$1.2k |
| Toilet repair | 52 | $227–$606 |
| Drain cleaning | 51 | $227–$554 |
| Faucet installation | 41 | $305–$986 |
| Plumbing leak detection | 39 | $124–$633 |
| Faucet repair | 37 | $205–$607 |
| Water heater installation | 30 | $1.2k–$2.4k |
| Toilet installation | 27 | $554–$1.4k |
