How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%47+3.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREDrain Man Plumbing, Inc
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 658 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Drain Man Plumbing, Inc for 8 kinds of job.
Drain Man Plumbing, Inc for faucet repair
Clear ✕All 37 Google reviews tagged “Faucet repair”
I have used Elliott and Drainman plumbing for years for my rental property and for my own home today was for my rental to help my tenants connect a gas dryer and for the other tenants to replace a very old CLAWFOOT faucet, which was quite tricky . Elliott is an expert in his craft, professional, honest and…
As always, got an appointment within a short period, diagnosed the issue and made the repair. Not too expensive, either. Have used multiple times for various plumbing issues and always happy
Great service. On time. And I recommend to all my friends and family!
I absolutely recommend anyone who needs any help with plumbing Elliott is very respectful to his customers need and extremely reasonable 🙏
These guys are all around great. Courteous, professional, and good plumbers.
My husband and I are very pleased with the promptness and professionalism of Drain Man plumbing. We have called them multiple times and they are courteous and work hard to solve any plumbing issues.
Love these guys! Great service as always
I couldn't ask for a better experience. Elliot was probably the best plumber I had ever known. He's work is professional and affordable.
Excellent, prompt, friendly service. They're the best!
I will always recommend them. They are friendly, professional and deliver as expected. Most recent work was washing machine and dryer hookup.
honest opinions
Tyler at drain man is literally the best. Just saved me from a leaky toilet into my kitchen this past week. They do it all, are stunningly honest, kind, and caring. Cannot recommend them enough, don’t waste your time other places
This is my new plumber, period. Very kind and understands how to communicate with deaf customers. And did a great job. Will definitely use him and recommend him.
Tyler with Drain Man Plumbing did a wonderful job replacing the faucet in my master bathroom. He was knowledgeable, efficient, and considerate. He also explained what he was doing every step of the way. The result is a lovely faucet that doesn’t leak — and the price was right!
A few years ago, I came home from an out-of-town trip to find that the water main shut off started dripping when I turned it back on. I was afraid it could turn into a flood, so Elliot made an emergency visit & stopped the leak. Recently, and after getting an estimate, Tyler did the work and replaced 5 shut off…
Drain man is the best! They respond quick, are on time and very reasonable!
Elliot and Chris worked me in quickly and Chris fixed my faucet/shower issue in a about an hour. He was professional, the price was on point and I’m definitely using them again!
Great experience! Would recommend and use again if needed!!
Elliot is professional, responsive and fair, and his employees are excellent. Highly recommend.
Great work, very fast response. Workers were kind and professional.
Excellent service and reasonably priced! Elliot was very friendly, knowledgeable, honest, and punctual. Was able to save me some money as well. HIGHLY recommend!!
Company was very reasonable in price. Great knowledge of problem and even used parts I had already purchased. Offered to come at night but I waited until next day. Cleaned up after job very well.
My friend referred Elliot and his team. These guys not only did a fast and amazing job, but they were very helpful, knowledgeable and just all around family oriented people. Prices are cheaper than anywhere else and they got the job done faster than any other of the 15 companies I called. I'm very thankful we went…
Drain Man plumbing has performed a few service calls for me and each time they were responsive, professional, and performed quality work at a reasonable price. Highly recommended.
Chris was prompt. The repair was affordable. I would use drain man plumbing again!!
Elliott is super helpful and always ready to lend a hand!!!
Three different specialists have worked at my house and all have been spectacular. What really resonates with me is how well Elliott's employees talk about him.
Fantastic service! Highly recommend! I have had a lot of plumbers through this house and I am very happy I found Drain Man Plumbing. They are professional, honest, and very responsive. Elliot and his team do a wonderful job. We will be using them for all of our properties. 10/10!!!
Elliot came to give an estimate and assess the plumbing issues. He thoroughly explained everything to me, gave me options and was very professional. When Tyler came out to do the work he explained to me what work he would be doing.. He was a pleasure to have in the house - very considerate and knowledgeable. I…
I feel totally confident with this company knowing that they know what they are doing and will fix things correctly and not over charge me. They replaced my sump pump, fixed a leaky faucet and helped diagnose an HVAC issue.
Highly recommend Drain Man Plumbing! Tyler was great — very helpful, on time, and professional. Impressed with the quality of work and all that he could help us with. Thank you!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 55 | $353–$1.2k |
| Toilet repair | 52 | $227–$606 |
| Drain cleaning | 51 | $227–$554 |
| Faucet installation | 41 | $305–$986 |
| Plumbing leak detection | 39 | $124–$633 |
| Faucet repair | 37 | $205–$607 |
| Water heater installation | 30 | $1.2k–$2.4k |
| Toilet installation | 27 | $554–$1.4k |
