How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%47+3.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREDrain Man Plumbing, Inc
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 658 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Drain Man Plumbing, Inc for 8 kinds of job.
Drain Man Plumbing, Inc for plumbing pipe repair
Clear ✕All 55 Google reviews tagged “Plumbing pipe repair” · showing 20
I have used Elliott and Drainman plumbing for years for my rental property and for my own home today was for my rental to help my tenants connect a gas dryer and for the other tenants to replace a very old CLAWFOOT faucet, which was quite tricky . Elliott is an expert in his craft, professional, honest and…
Chris was on time and completed the work very quickly, so the water didn't remain off for long. Pleasant person to work with. Highly recommend Drain Man plumbing.
Drain Man Plumbing is the absolute best - they are on time, professional, fair priced, and great to deal with. I can always trust them to do an excellent job - wouldn't use anyone else!
DrainMan is an excellent company. I have always had excellent response and excellent service from them.
My husband and I are very pleased with the promptness and professionalism of Drain Man plumbing. We have called them multiple times and they are courteous and work hard to solve any plumbing issues.
Love these guys! Great service as always
Elliott was professional, Knowledgeable, and his prices were reasonable for the work done. He was honest, clear in what needed to be done and equally as honest in what didn't need to be done. I would not hesitate to use him again and i highly recommend him for any plumbing repairs.
The plumber was respectable and very efficient.
Chris came out and was so friendly and knowledgeable. Diagnosed and fixed our issue fast. Great Guy.
On time. Reasonable rates. Professional knew what to do when problem occurred. Happy with them.
Elliot was quick to respond to a water line leak at my house while I was away on vacation. He was completely professional and thorough, sending me videos and photos of the issue. The fix turned out to be easier than I expected, it was done quickly and a very reasonable price. I will absolutely have Elliot do future plumbing work. Thank you so much Elliot!
I couldn't be a bigger fan of Drain Man. He's THE MAN. Quick response, shows up on time, great scheduling features, and above all, the best service. I've worked with a lot of plumber mans, but none of them compare to DRAIN MAN.
A few years ago, I came home from an out-of-town trip to find that the water main shut off started dripping when I turned it back on. I was afraid it could turn into a flood, so Elliot made an emergency visit & stopped the leak. Recently, and after getting an estimate, Tyler did the work and replaced 5 shut off…
Drain man is the best! They respond quick, are on time and very reasonable!
This was my second use of Drain Man Plumbing. I would never use any other. The repairman, Chris, was so professional and so friendly and did a fantastic job, going beyond what any other company has done in the past. You can feel very confident in choosing this company!!
Tyler Caldwell is wonderful! He quickly located the root of the leaking problem, and patiently explained problems and steps to resolve them. Very professional! Can’t be happier with his service!
Chris was patient with me when trying to explain the problem and when I stumbled on finding the correct word to describe it. I felt comfortable talking to him. Thanks!
Called due to the emergent nature of the incident, they were able to come out that day and partly resolve the issue and provide solutions for further resolution. Very professional, timely, and good communication.
This is a great company. They always do a great job and their pricing is extremely competitive.
I continue to be grateful for finding Drainman Plumbing. Elliot is honest and fair in his pricing. He gives a full explanation of the job, solution, and various scenarios that can influence the cost so there are no surprises. Elliot and his crew do what is needed to do the job right without scaring me into doing…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 55 | $353–$1.2k |
| Toilet repair | 52 | $227–$606 |
| Drain cleaning | 51 | $227–$554 |
| Faucet installation | 41 | $305–$986 |
| Plumbing leak detection | 39 | $124–$633 |
| Faucet repair | 37 | $205–$607 |
| Water heater installation | 30 | $1.2k–$2.4k |
| Toilet installation | 27 | $554–$1.4k |
