How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%47+3.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREDrain Man Plumbing, Inc
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 658 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Drain Man Plumbing, Inc for 8 kinds of job.
Drain Man Plumbing, Inc for toilet installation
Clear ✕All 27 Google reviews tagged “Toilet installation”
I have used Elliott and Drainman plumbing for years for my rental property and for my own home today was for my rental to help my tenants connect a gas dryer and for the other tenants to replace a very old CLAWFOOT faucet, which was quite tricky . Elliott is an expert in his craft, professional, honest and…
Plumber was punctual, professional, and friendly. Every time we have used them, they have been nothing short of phenomenal, I can’t recommend them highly enough.
Great service. On time. And I recommend to all my friends and family!
DrainMan is an excellent company. I have always had excellent response and excellent service from them.
Diagnosis and troubleshooting of a significant drain issue. Knowledgeable, professional and treated my questions with concern and easy to understand language. Definitely a top-notch business. Would not call anyone else!
Elliot and Tyler were responsive, communicative, helpful, and a delight to work with. Helped with a tricky toilet situation and some weird gas line stuff. Looking forward to recommending them to everyone I know!
Great communication. Tyler Caldwell totally professional. Took his time. Very personable quality work.
As has been the case with Drain Man Plumbing, I'm again extremely satisfied with the service received! I called Elliott to install 2 new toilets and a sink & vanity combo while removing the old items. The call went like this (Paraphrasing a little....) Me: Elliott, can you come out to replace a toilet and a sink…
Elliot is professional, responsive and fair, and his employees are excellent. Highly recommend.
Great experience
great communication and quick response time. So impressed by the quality of the work. I am so happy with them that I have been recommending them to all my family and friends.
Great job with assessing the job and fixing it in a timely fashion
Great personality of plumber. Efficient, knowledgeable, thorough and respected me, the owner of the home in which he worked.
Tyler Caldwell was FANTASTIC!!! Highly recommend him and Drain Man plumbing
Dillon is nice, professional and knowledgeable. The problem was identified and fixed. His boss Elliot was available when there were questions. They make a good team of plumbers. Their hourly rate was fair.
We would highly recommend Drain Man Plumbing, Inc. They are true professionals, experts in their trade and always go above and beyond. Elliott and his awesome team of Dillon, Tyler and Tammy are very courteous and respectful of our property and have considered our feelings and opinions first before making an…
Elliot and his helper were super friendly and efficient. I appreciated them wearing masks and offering to take off their boots. They did the job quickly and cleanly. Aware that I’m an avid DIYer, Elliot even gave me advice on fixing my kitchen drain. Will definitely be calling Drain Man Plumbing back when I need the help of a pro!
Drain Man has done three jobs for us so far, including installing a tankless water heater. The workmanship has been excellent every time and we intend to keep using them in the future!
Elliot is great, knowledgeable, and easy to work with. We are extremely happy with his work!
Elliot ROCKS!!! Simply the best.
If you want someone trustworthy and capable, Elliot is the person to call. He is our first call when their is a plumbing issue. His prices are fair and his work is excellent.
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 55 | $353–$1.2k |
| Toilet repair | 52 | $227–$606 |
| Drain cleaning | 51 | $227–$554 |
| Faucet installation | 41 | $305–$986 |
| Plumbing leak detection | 39 | $124–$633 |
| Faucet repair | 37 | $205–$607 |
| Water heater installation | 30 | $1.2k–$2.4k |
| Toilet installation | 27 | $554–$1.4k |
