How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%47+3.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREDrain Man Plumbing, Inc
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 658 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Drain Man Plumbing, Inc for 8 kinds of job.
Drain Man Plumbing, Inc for toilet repair
Clear ✕All 52 Google reviews tagged “Toilet repair” · showing 20
As always, got an appointment within a short period, diagnosed the issue and made the repair. Not too expensive, either. Have used multiple times for various plumbing issues and always happy
Always provides excellent service and advice to resolve problems!
Great service. On time. And I recommend to all my friends and family!
DrainMan is an excellent company. I have always had excellent response and excellent service from them.
Drain Man Plumbing review Update 09/04/2025 - Excellent service as usual. Thank you Elliott! Our water heater stopped working on Thursday night. A different company that installed the water heater in 2020 didn’t return any of my phone calls, so I called Elliott, the owner of Drain Man Plumbing, at 8:10 AM Friday…
I was throughly impressed with Drain Man Plumbing from start to finish. Super fast response times for quotes and service. The crew was amazing, friendly, professional and a pleasure to work with. A couple small issues came up during the install, but they adapted and rectified the situation without missing a beat.…
Elliot Voleshen is the consummate "house call pro!" So personable and professional. He diagnosed our problem and proceeded to fix it. There are not enough superlatives to convey how pleased we are with his work. Makes me wish I had other plumbing issues to use his Drain Man services again. (Well, not really, but he…
prompt, efficient, courteous, professional
I am so happy that this company is in our area. I HAD a shower that dripped and a toilet that was constantly running. Not any more! Chris was here on time, the work efficent and clean. He gave me options for the shower repairs that made it affordable for my family budget. He is a certified Navien technician…
Repair leaking toilet.
Elliot went above and beyond a fix of a toilet problem with advice on improving hot water circulation in our home and winterization tips. What a nice guy! Thanks Elliot!
Tyler at drain man is literally the best. Just saved me from a leaky toilet into my kitchen this past week. They do it all, are stunningly honest, kind, and caring. Cannot recommend them enough, don’t waste your time other places
This is my new plumber, period. Very kind and understands how to communicate with deaf customers. And did a great job. Will definitely use him and recommend him.
Drain Man Plumbing has been my goto plumbing contractor for the past four years. I highly recommend them for your residential needs.
Elliott and crew did the rough in plumbing for my addition. They were professional, courteous, efficient and really knowledgeable. I have found my plumber for life. I highly recommend using them.
Elliot and Tyler were responsive, communicative, helpful, and a delight to work with. Helped with a tricky toilet situation and some weird gas line stuff. Looking forward to recommending them to everyone I know!
This was my second use of Drain Man Plumbing. I would never use any other. The repairman, Chris, was so professional and so friendly and did a fantastic job, going beyond what any other company has done in the past. You can feel very confident in choosing this company!!
Requested repair yesterday- came today. Repaired in 45 minutes. Great job
Incredible customer service. Easy to communicate with and ready to go the extra mile to make sure the job is done with excellence. Highly recommended.
They are polite and quick at what they do. Best is work guaranteed for 1 yr IF any issues!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 55 | $353–$1.2k |
| Toilet repair | 52 | $227–$606 |
| Drain cleaning | 51 | $227–$554 |
| Faucet installation | 41 | $305–$986 |
| Plumbing leak detection | 39 | $124–$633 |
| Faucet repair | 37 | $205–$607 |
| Water heater installation | 30 | $1.2k–$2.4k |
| Toilet installation | 27 | $554–$1.4k |
