How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%47+3.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREDrain Man Plumbing, Inc
Rochester, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 658 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Drain Man Plumbing, Inc for 8 kinds of job.
Drain Man Plumbing, Inc for water heater installation
Clear ✕All 30 Google reviews tagged “Water heater installation”
I have used Elliott and Drainman plumbing for years for my rental property and for my own home today was for my rental to help my tenants connect a gas dryer and for the other tenants to replace a very old CLAWFOOT faucet, which was quite tricky . Elliott is an expert in his craft, professional, honest and…
The Drain Man folks were a vital part of a complete rebuild to our master bathroom. Neat, smart, and professional, they did a great job. More importantly, they came back when a defect in the tub faucet needed a replacement; worked with manufacturer to bring in a replacement of the product. A year later, it was…
I would highly recommended Drain Man Plumbing for your home plumbing needs. Chris arrived promptly and replaced a damaged valve on my sink. He had the problem fixed quickly. Thanks
Great service. On time. And I recommend to all my friends and family!
I was throughly impressed with Drain Man Plumbing from start to finish. Super fast response times for quotes and service. The crew was amazing, friendly, professional and a pleasure to work with. A couple small issues came up during the install, but they adapted and rectified the situation without missing a beat.…
Elliot was very professional. Responded quickly and on time. I will be using him again. I highly recommend his service.
Awesome service, great work
I've used Elliott for years and always trusted his work. He is prompt, courteous and honest. His employee, Chris, replaced my water heater today and was equally competent and friendly.
Chris was very polite, conscientious and thorough. I highly recommend their service!
The job was done exactly as expected. The new water heater was installed according to a clear plan. The old water heaters were removed and the work area was kept clean.
Elliot and Dillon at Drain Man were a pleasure to deal with. Great communications over email. Professional, efficient and helpful service on the day. Moreover, very happy to mask inside this vulnerable household. Highly recommend and we're grateful to have a new local business to stick with.
On time and did a great job
Drain Man Plumbing also did winterizing and a full plumbing inspection. I particularly like the friendly service and responses
These guys are awesome. We have used a few times and always a fantastic job. And reasonable too
We had a Navien tankless water heater put in today by Chris(and Tyler for part of the day). They did an amazing job, were professional, and Chris explained to the owner of the home how to work the unit precisely. Highly recommend this company for any of your plumbing needs!
Very prompt and polite explained the process and answered any concerns
Incredibly friendly and reliable. I’ll never use a different plumbing company again!
We would highly recommend Drain Man Plumbing, Inc. They are true professionals, experts in their trade and always go above and beyond. Elliott and his awesome team of Dillon, Tyler and Tammy are very courteous and respectful of our property and have considered our feelings and opinions first before making an…
Drain Man Plumbing is excellent and I would highly recommend working with them. They went out of their way to help us out. Our water heater had sprung a leak and the valve to shut it off was also not working so I had to shut the water off to the entire house. After hearing this the owner assured me that he would…
Great service and quick response
Drain Man has done three jobs for us so far, including installing a tankless water heater. The workmanship has been excellent every time and we intend to keep using them in the future!
Elliot and Dylan arrived exactly when they said they would. Elliot gave different options for pricing. Never pressured or "pushed" the sale. Worksite was left clean. Pricing was fair. I will recommend Drain Main to friends without hesitation.
Prompt, clean and courteous.
Great service at an affordable price. Took the time to show a newer home owner what he was doing and how to do the job for myself in the future. Even took extra time to give suggestions on how to improve/correct current plumbing and drainage shortcomings. Would recommend to anyone.
Elliot and Tyler replaced our tankless hot water heater. After 30 years of home ownership, repairs, and renovations we can honestly say that we have never experienced service of its equal. They were prompt, respectful, considerate, neat, and informative. It was easy (even a pleasure) to have them in our busy home…
We have worked with Elliott for over a decade and he is one of the most honest and straghtforward professionals you will find in any field. He takes the time to explain what the issue is, is fair in pricing and his work always holds up. As long as Elliott is in the field he will have our business.
If anyone is looking for a plumber, do not hesitate to use Drain Man Plumbing. Elliot and Tyler are the best! Had a Bradford White 50 gallon hot water heater put in today. Fast response, great product, great service and great pricing! The installation looks awesome!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 55 | $353–$1.2k |
| Toilet repair | 52 | $227–$606 |
| Drain cleaning | 51 | $227–$554 |
| Faucet installation | 41 | $305–$986 |
| Plumbing leak detection | 39 | $124–$633 |
| Faucet repair | 37 | $205–$607 |
| Water heater installation | 30 | $1.2k–$2.4k |
| Toilet installation | 27 | $554–$1.4k |
