How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%33+2.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREDrain Mechanics Plumbing & Septic
Rockledge, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.9★ from 1,103 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Drain Mechanics Plumbing & Septic for 8 kinds of job.
Drain Mechanics Plumbing & Septic for sewer cleaning
Clear ✕All 78 Google reviews tagged “Sewer cleaning”
Robert and Johnathan showed up on time and ready to get to work. Worked great together as a team and knocked out the job quickly, efficiently and very thorough. Answered any questions I had and explained what I should do as follow-up. Left the yard as clean as it was when they arrived with no damage to the lawn.…
Drain Mechanics came out and pumped my septic tank this morning. Great communication from start to finish and the pricing was affordable. The employee pumping was a very nice gentleman, very polite and courteous, also made sure my tank was completely cleaned out before he left. Sorry but don't remember his name.…
I have worked with Drain Mechanics in the past and they are always prompt and professional. Robert, the technician sent to solve our problem was knowledgeable, courteous, and did excellent work. I highly recommend this company for plumbing, sewer, and septic needs.
Alan and Antquan were quick and informative.
Robert was fantastic — incredibly patient and thorough. Highly recommend this company.
We had an issue with our septic system we’re so pleased with the service we received from Robert and Kanye. They were punctual, knowledgeable and were able to resolve our issue. I will certainly be calling Drain Mechanics next time!
Thank you Drain Mechanics. Alan and crew were great! Came out and took care of business even though it was late. Appreciate the quick service. Thank you.
Alan and Antwon were professional provided great recommendations to keep my septic system healthy.
Drain Mechanics came out quickly and did a great job. Robert was very kind and courteous.
Joey truck 34 did an outstanding job with a septic pump out. I highly recommend the service.
We just had a great experience with Alan and Antwan at drain mechanics! They came early to pump our septic, and he was courteous about calling to let me know he was here as to not wake my kids. He explained what he did and how often it needs to be serviced. I will definitely use their services again and recommend…
Today, Allen was extremely nice, informative and helpful. He explained everything. We had 2 guys come a few weeks ago and Chris was new,but knew so much. Very experienced and knowledgeable. You both saved us a lot of headaches and helped so much. Come to find out we were collecting rain water in our tank due to…
Robert came by super early which was unexpected but it was actually highly appreciated and actually made things a lot easier for me throughout the rest of my day.
I was totally in urgent need of my septic being pumped same day and although we had an appt for same day there were delays with their vehicle at the dump so the called and rescheduled for 24 hrs. They showed up very early the next day as they knew it was urgent and I was extremely grateful. The techs on that came…
Man I tell you what, this company here is the best out here and I will never choose another one Allan is awesome and good at what he do a professional 💯 also his helper antoine, allan will guide you so you can have a good working septic and also he will answer any questions great job guys I'm a very happy customer!!!! 🤝
Phenomenal job! Alan did an amazing job and the entire company super professional and on time. Most importantly TRANSPARENCY. Definitely recommend
Drain Mechanics exceeded my expectations. My service technicians Judge and Andrew were very professional, knowledgeable and thorough. I am new to using a septic system and they both took the time to explain what was being done and how the system operates. I look forward to using Drain Mechanics again.
Robert and Dan came early and got everything done quickly and efficiently. Thank you once again for your continued service.
Joey and Marlon were extremely knowledgeable, efficient and friendly. Spent time teaching and giving tips on septic care and maintenance. Highly recommend. Office staff very courteous, friendly and helpful on the phone as well.
This has been a wonderful experience with the knowledgeable and friendly staff at Drain Mechanics! Alan and Antwan were a pleasure to do business with and worked efficiently! Smiles on their faces and good communication. These guys showed up even when I didn’t pick up the confirmation call!! What a great duo, and a wonderful company.
Called Drain Mechanics when our septic system backed up in our shower. Knew there was an issue when I heard the bubbling and gurgling in the toilet. Alan and Antwan came out and quickly located and removed the septic tank cover verifying that the tank was full. They proceeded to pump the tank by removing both covers…
We were extremely pleased with the pump out service provided by Joey and Marlon. These guys were not only on time and professional, but also very informative about how to keep my system working. They were not trying to sell me additional services, but telling me how the septic system works and what I can do to keep…
Robert was fantastic he came out on New Year’s Eve when we could not find anyone else he was very professional and friendly Thank you Robert and Drain for making out Christmas Highly recommended
We needed our tank pumped today (Christmas eve morning) and Drain mechanics were the only people I called that could come right away. Their guys Joey and Marlon were professional, polite, and very efficient! They had us pumped out and up and running again in less than an hour!!! Thank you for saving Christmas!!!
Robert and James rock, please reach out and ask for them to come and service your tanks!!
Alan and Antwan were amazing!! Went the extra mile today for sure. Explained everything along the way!! Amazing work!!
Alan and Antwon did a great job. I will use this company again when the septic needs to be pumped out.
The best septic company in town by far!!! Joe & Marlon are awesome. Greatly appreciate their hard work, step by step details and great social skills!! They were on time which is amazing in itself. Highly recommend this company and these two great guys. Let's face it, this isn't the sweetest job in the world but…
Joey was sent to empty my septic tank at home. He did an excellent job; he's a very sociable person and professional at what he does. Thank you.
Allen and Antwan were on time, friendly and very professional. They emptied the septic tank quickly and efficiently. The service appointment was easily scheduled and was very reasonably priced. We will definitely use them again in the future.
Robert Fair came to clean out my septic tank he was phenomenal. He was very pleasant came within the window frame, was very helpful and knowledgeable. I will definitely use Drain Mechanics in the future and i will definitely recommend to my customers and friends.
Alan from Drain mechanics, plumbing and septic, was very professional, informative, and knowledgeable. Along with his helper Andrew they arrived in a timely fashion. Alan explained my septic system to me in a way that I could understand and made recommendations for maintenance and Future service. They performed the…
Robert and Chris came out same day for emergency and got my septic pumped out and gave a bunch of tips for good practices! Extremely friendly. Would highly recommend!
Septic tech Robbie E. Richard and his helper showed up when they said, pumped out my septic tank (on a Saturday) and reconnected the sewer line. They worked fast and efficiently.They were professional and informative and did a great job. They also restored the surrounding area. They did a great job all around!
These folks have bailed me out twice now with my sewer line issues. Unbelievably fast response, answered the phone at 6am and showed up at 9! Friendly and knowledgeable, the only place I’ll call.
First of all, if I'm looking for a pump out of my septic after 2pm, it's because it's backing up. Everywhere I called were booking as far out as Nov. I finally called Drain Mechanics and they were the earliest that could arrive. They gave me a call when they were on their way. Greston and Chris arrived and were…
Highly recommend this company. Good pricing. Robbie E and Eduardo were very courteous and professional. Definitely would use this company again.
Fred and Robert gave me the best advice on how to maintain my sewer system. Drain Mechanics are priced at a reasonable price. I would recommend them for your home sewer maintenance.
I would highly recommend this company for your septic needs! Robbie and Eduardo were both professional, friendly, very helpful, efficient, and knowledgeable.Made my visit a pleasant one. Keep up the good work!
Robert and Eddie were very polite and professional. Hard working and got the job done! I had lots of questions and now feel like I know more about my septic system and how to maintain it. Highly recommend!
What a great experience I had with Drain Mechanics from the beginning to the end. First I called and spoke with Christina. It is so nice to contact someone that has a smile on their face and is a pleasure to do business with. The two gentlemen that came out to drain my septic were the best! Fred & Robert were…
Polite professional. Will definitely use again
First time using Drain Mechanics, but it won't be our last! Our septic tank was full and backing up, and our usual septic company couldn't help us for almost 2 weeks! Drain Mechanics had us on their schedule for the following day. My appt slot was 7-12. Christina was awesome, she called to let me know Robbie was on…
I had two technicians come to my house today for pump out. Robbie and Vell was very professional and know they job very well. I've been doing plumbing and sewer maintenance for approximately 30 years so this crew was very great at there job.
Robbie and Josh pumped my septic tank and cleaned my filter. They were professional, knowledgeable, helpful & nice. Thank you guys for working in the rain too!
Robbie and Vell came out to pump our septic tank today. They came ahead of schedule which was so appreciated as we had been unable to flush out toilets since the night before. They were friendly, explained what they would be doing, checked to see if our tank had a filter (which no previous company had checked…
Robbie was very professional, prompt and knowledgeable. Would definitely recommend this company!
Robert and Mr Fred were obliging and helpful. Reminded me to have the filters in my septic tank cleaned about every 6 months. Will call when the filters need cleaning. Thank your 2 great employees for a job well done and a happy customer.
Great job and same day service!👍👏. Thank you to Rachel for getting us an appointment for the much needed quick sewage service. Thank you to Freddy and Robert for their late in the day sewage clean out service and for leaving my yard in great shape. When needed we now know who to call!👍🤝
Robert and Robbie were timely, professional, effective, and definitely polite. Thank you for everything. I can’t thank your company and especially these fine young enough. Is a 7 stars rating available?
I called drain mechanics after seeing their great reviews, and I gotta say I wasn't disappointed! Robbie, Robert, and Eddy were really great! They were extremely professional, and answered every one of my questions in detail, and made me feel very confident they knew exactly what they were doing. They found my…
Richard, Robert, & Eddie came out to my house today to pump my septic. The septic hasn't been done in years so it was causing water to push back into the house. I've always been on city water prior to living in this home so I'm not familiar at all with the septic maintenance system or proper clean out schedule. I…
Steve Dotson was great. He efficiently cleared our blockage and had great answers for all of our questions
Very personable technician, fast, and efficient. Would be glad to use them again
Micheal and Isaac were very professional and answered my questions fully. Thanks for hiring great personnel.
Robert was nothing less than professional. He did an excellent job and left my yard so neat you could barely tell he was there. He was polite and courteous as well. I have been using Drain Mechanics for four years for a variety of plumbing issues and have had stellar service every time. Robert is yet another fantastic employee of theirs.
Issac and Mike were awesome! Recommend them to anyone!
I had good services Mike and Isaac were very professional thanks
Robert Richard showed up to the job on time both were very professional and had great work ethic we’re very knowledgeable and actually walked me through the process of everything they were doing to ensure me of my concerns and answered all my questions a very positive experience with drain mechanics and would…
Mike and Isaac did an excellent and professional job! They diagnosed the problem, offered the solution and performed the fix in a professional manner!
Steve Dotson from Drain Mechanics was efficient and thorough snaking a line all the way out to the street. Offered excellent advice on how to proceed with upgrading situation in the future.
Steve Dotson did an excellent job of cleaning the vent stacks and was a great representation of Drain Mechanics.
Called for septic tank to be pumped. Robert and Richard showed up on time and were super helpful. Got it all taken care of.
I had my septic tank emptied today. I can not say enough about Isaac and Richard. They were awesome, friendly, knowledgeable and finished my system promptly. Isaac gave me great information on environmentally safe products for maintenance of my system.. I am really impressed with this company. I am a customer for life.
Chris and Isaac came to do an inspection and septic cleaning and they were very professional and Chris was very knowledgeable! I highly recommended them especially! Great job guys!
Steve Dotson is fantastic! Will recommend him to everybody! Great guy
Needed a pump out on emergency basis. Robert and Eddie handled the job quickly and efficiently. Thanks guys!
Steven Dotson was very courteous and gave outstanding service. He cleared out clogged mainline pipe in a timely manner. I would highly recommend to any family or friends.
Gentlemen did an excellent job at my home!
Drain Mechanics pumped My septic system. Robert and Eddie were fantastic! This company and their employees care about customers. Robert and Eddie were very courteous and professional. Also shared tips to keep system running better. Very happy with service
I'd like to thank Isaac for teaching us about our septic system. We called for an emergency pump out and he told us about a filter that needed to be cleaned, which he did, and which saved us the cost of a pump out. Would definitely recommend Isaac and Drain Mechanics! Thank you!
Isaac and Kaleb are an awesome team. I am so very glad that they came and gave me reassurance that they could fix my problem And they sure did. They were very informative and caring. I would recommend drain mechanics and these guys for all your septic pump out. Thanks guys. Awesome job.
Amazing Service! I was especially satisfied with how efficient Steven was with taking care of my concerns.
Thank you Drain Mechanics for your profess ional service and counsel. Robert and Stephen's dedication to service is outstanding. Their exterior plumbing expertise is greatly appreciated and I value their advise.. they answered my questions admirably.
Drain Mechanics has done several jobs for us and we have always been completely satisfied with their work and prices. The most recent was a toilet and sink installation by Steve Dotson which were done perfectly and quickly. We will continue to call this company for all of our future plumbing needs and recommend them highly.
Steve Dotson was quick and efficient. Did a wonderful job!
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Sewer cleaning | 78 | $248–$529 |
| Drain cleaning | 78 | $205–$478 |
| Plumbing pipe repair | 46 | $305–$1.1k |
| Toilet repair | 38 | $209–$607 |
| Outdoor plumbing system repair | 32 | $321–$1.0k |
| Plumbing leak detection | 26 | $54–$495 |
| Septic system installation | 22 | $1.2k–$2.8k |
| Sewer repair | 21 | $383–$2.1k |
