Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
Drain Mechanics Plumbing & Septic logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%33+2.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Drain Mechanics Plumbing & Septic

Rockledge, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.9★ from 1,103 Google reviews

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Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Drain Mechanics Plumbing & Septic is better than 91% of septic tank services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Drain Mechanics Plumbing & Septic is better than 88% of septic tank services.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Drain Mechanics Plumbing & Septic is better than 100% of septic tank services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Drain Mechanics Plumbing & Septic is better than 100% of septic tank services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Drain Mechanics Plumbing & Septic is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Drain Mechanics Plumbing & Septic is better than 33% of septic tank services.D
33

Reviews for your job

Customers hired Drain Mechanics Plumbing & Septic for 8 kinds of job.

Drain Mechanics Plumbing & Septic for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$148–$469
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 19

All 9 Google reviews tagged “Shower repair”

genesis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly recommend! Alan and Dammion were exceptional, and had top of the line customer service! Can’t thank them enough! 10/10

Reasonable priceToilet repairDrain cleaningPlumbing leak detection
Camren9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steve Dotson did a wonderful job, was on time and very professional. I definitely recommend using drain mechanics.

Shower repair+ Responsiveness+ Punctuality+ Quality
T8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our company is La Casa ALF in Merritt Island & we have 42 toilets/ 45 sinks/ 6 showers & 4 water heaters that need to be fixed @ times & we have followed Scott from his previous companies. Scott does an excellent job & is very informative! We had some last minute issues & I was pleased that they could send out Scott…

Faucet repairShower repairToilet repair+ Responsiveness+ Punctuality+ Quality
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steve Dotson did an excellent job fixing our shower! It was a more complicated than average problem but he used his experience and knowledge to make the repairs quickly and effectively. Thank you Drain Mechanics!

Plumbing leak detectionFaucet repairShower repair
PamelaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Julio was awesome. We did a remodel in our kitchen and bathroom. He showed up on time and did the job very well. Took his time to get things done right and made sure there were no leaks. Very friendly and explained everything he was doing. I definitely would use Drain Mechanics again and ask for Julio.

Faucet installationGarbage disposal installationShower installation+ Responsiveness+ Punctuality+ Quality
Annemarie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Service was amazing, the tech, Scott was new to the company but very knowledgeable and efficient.

Shower repair+ Responsiveness+ Punctuality+ Quality
sharon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Julio was very professional and did a great job!

Outdoor plumbing system repairShower repair+ Professionalism
Frank5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steven Dotson did a great job

Shower repair+ Quality
Sachin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alex was very professional and did an outstanding job

Faucet repairShower repair+ Professionalism

Price

$340-21% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 52%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Sewer cleaning78$248–$529
Drain cleaning78$205–$478
Plumbing pipe repair46$305–$1.1k
Toilet repair38$209–$607
Outdoor plumbing system repair32$321–$1.0k
Plumbing leak detection26$54–$495
Septic system installation22$1.2k–$2.8k
Sewer repair21$383–$2.1k

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