Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Drainflow Solutions & Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Drainflow Solutions & Plumbing

Duarte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 10 repiping services · 5.0★ from 317 Google reviews

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Report card

Percentile vs other repiping services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Drainflow Solutions & Plumbing is better than 97% of repiping services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Drainflow Solutions & Plumbing is better than 96% of repiping services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Drainflow Solutions & Plumbing is better than 100% of repiping services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Drainflow Solutions & Plumbing is better than 100% of repiping services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Drainflow Solutions & Plumbing is better than 100% of repiping services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Drainflow Solutions & Plumbing is better than 100% of repiping services.A
100

Reviews for your job

Customers hired Drainflow Solutions & Plumbing for 8 kinds of job.

Drainflow Solutions & Plumbing for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$977–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Water heater installation”

Carlos4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Efficient and professional.

Water heater installation
Craig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Excellent service and good communication

Paid $1,000+Reasonable priceWater heater installation
Timithie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Uzziel and his team replaced our melted water heater after the Eaton fire. He is prompt, communicates clearly, and stays within time and budget estimates. He grew up in Altadena and is a member of the community - we ran into each other at the Altadena Forever 5k (not literally haha)! Since the initial work, we've…

Reasonable priceWater heater installationShower installationPlumbing leak detection
Henry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Uzziel Ambriz from DrainFlow Solutions & Plumbing did an excellent job installing my Navien NPE-240A2 tankless water heater. He was professional, knowledgeable, and took the time to explain the installation process clearly. The work was done efficiently and with great attention to detail. Everything functions…

Paid $1,000+Great priceWater heater installation
IrritumNocturn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My mom was going on 5 days of no hot water until Uzziel was able to come down and diagnosed the issue right away. He was professional but always personable. His prices seemed fair and a great deal compared to other companies in the area. He was fast and explained things that I would not have known and made it a…

Customer photo from IrritumNocturn's review
Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Barbaraa year ago★★★★★

Rating only, no written review.

Paid $1,000+Great priceWater heater installation

Price

$353-10% vs typical repiping services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 54%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning42$104–$353
Plumbing pipe repair20$214–$1.4k
Toilet repair10$56–$380
Plumbing leak repair10$228–$1.7k
Faucet installation10—
Faucet repair8$39–$457
Plumbing leak detection7$205–$638
Sewer cleaning7$302–$495

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