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Dry Ridge Moving

Mover · Waynesville, NC · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%46+3.3Craft & service penalty99−0.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 78 furniture deliveryPosition by Experts Score among all companies we track in this category. · better than 60%
4.9 ★★★★★ 221 Google reviews · 23 photos
96%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
4%reviews answered by the owner
$1.5ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Dry Ridge Moving at a glance

Google reviewers rate Dry Ridge Moving 4.9 out of 5 based on 221 reviews, frequently citing punctuality, professional communication, and competitive pricing for local and interstate moves. Customers often describe the crews as efficient and careful with standard household items. However, low-star reviews highlight a pattern of furniture damage caused by inadequate padding or equipment, particularly for heavy antiques, and complaints about unexpected fees during cross-state moves.

  • Google rating: 4.9 out of 5 from 221 reviews (96% five-star).
  • Reviews on this page: 221 Google reviews (210 with written comments, 5 with photos).
  • Owner responses: the business replied to 4% of reviews.
  • Most recent review: September 28, 2026.
  • Service: Furniture Delivery serving Waynesville, North Carolina.

Data from Google, last updated October 26, 2026.

Score profile vs other furniture delivery

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction95Reliability94Craft & service99Value100Momentum100Replies to reviews46Satisfaction: 95 (median 92)Reliability: 94 (median 88)Craft & service: 99 (median 96)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 46 (median 82)
Dry Ridge MovingFurniture Delivery median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dry Ridge Moving: 95/100 on this factor. Category median: 92.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dry Ridge Moving: 94/100 on this factor. Category median: 88.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dry Ridge Moving: 99/100 on this factor. Category median: 96.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dry Ridge Moving: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dry Ridge Moving: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dry Ridge Moving: 46/100 on this factor. Category median: 82.C
46

Bar = this company · dark tick = category median.

Star ratings

221 Google reviews we collected

  • 5 stars21396%
  • 4 stars21%
  • 3 stars21%
  • 2 stars10%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 210 written reviews

  • Praise52897%
  • Complaints183%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price935%
  • Reasonable1765%
  • Overpriced00%
  • Not sure00%
$1.5k+84% vs typical furniture delivery

Middle half of what 18 customers paid ($873–$2.8k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude14226%
  • Speed & response11621%
  • Would recommend10219%
  • Quality & results8015%
  • Price & value5410%
  • Communication428%
  • Honesty & trust102%

What customers talk about

We read 210 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Arrived on time, moved everything carefully and thoughtfully and were very professional and thorough.”
  • “They were on time, professional and just a great team who did everything they promised and made the move easy and painless.”
    “The day they were suppose to come out and give me a quote, ended up being a no show.”
  • “Everything went smoothly,I would recommend them to friends,family and anyone else considering a move.”
    “I would NEVER recommend this company and will be pursing all avenues possible to lodge a formal complaint against this kind of practice.”
  • “Working with Dry Ridge was an excellent experience, from the quote process to working with the movers on moving day.”
    “Horrible service.”
  • “The company was great from the first call to delivery and at a very reasonable price.”
    “The owner Sean came to our house and provided a binding estimate for the move based on his inspection and experience.”
  • “They were super easy to work with, accommodating, kind, and speedy!”
  • “They are very fairly priced, and are absolutely professional and reliable.”

People customers mention

  • Asheville 23 reviews
  • Sean 17 reviews
  • Kevin 14 reviews
  • Jed 12 reviews
  • Josh 10 reviews
  • Rex 9 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Dry Ridge Moving for 6 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

JacquelynLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Justin, Josiah, and Adam were my movers these couple of days and they rocked!! Arrived on time, moved everything carefully and thoughtfully and were very professional and thorough. Thanks guys!! Highly recommend this company!!

Paid $2,500–3,000Great priceIn-state moving
HeidiLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They were very nice people and pleasant to work with. They didn't damage anything. Good at maneuvering the truck well which I was impressed by.

Paid $500–1,000Reasonable priceLocal moving
Carson10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great guys. Super friendly, efficient, professional. Took exactly as long as quoted! Did an excellent job moving us from Asheville to Waynesville.

Paid $1,200–1,400Reasonable priceLocal movingOversized-item movingIn-state moving
Candace3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The company was great from the first call to delivery and at a very reasonable price. The moving team worked hard, did extra things and friendly.

Paid $2,000+Reasonable priceIn-state moving
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Movers were professional and courteous . Were conscientious about Cari g for my belongings. All 3 were moving at a good pace the whole time.

Paid $1,600–1,800Local moving
Joseph9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Right on time,the guys were courteous and fast. Everything went smoothly,I would recommend them to friends,family and anyone else considering a move.

Paid $600–800Reasonable priceLocal moving

Photos

Customer reviews

4.9 ★★★★★ 221 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
GillLocal Guide · 43 reviewsTotal number of Google reviews Gill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great move everything went well. Used them for a local move

  • Price assessment: Great price
  • Price: $1–500
Harrison LindsayLocal Guide · 35 reviewsTotal number of Google reviews Harrison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Erik and Adam were great and much less expensive than others. They handled everything with care and had us all wrapped up and in our new house in less than 3 hours. Would definitely use them again and will refer others their way. Thanks guys!

Lindsay Hussey2 reviewsTotal number of Google reviews Lindsay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The guys were great! Super helpful and efficient. Will definitely hire again for my next move! Update: hired again in 2026 for my move from Asheville to Durham. Another great job! Super informative during the process (got a text from Erik letting me know when all of my stuff arrived from Durham). All of my stuff and my home were respected and in great shape throughout the entire process. Thanks again! Highly recommend!

  • Positive: Responsiveness, Quality, Professionalism, Value
Jacquelyn NelsonLocal Guide · 22 reviewsTotal number of Google reviews Jacquelyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Justin, Josiah, and Adam were my movers these couple of days and they rocked!! Arrived on time, moved everything carefully and thoughtfully and were very professional and thorough. Thanks guys!! Highly recommend this company!!

  • Price assessment: Great price
  • Price: $2,500–3,000
  • Services: In-state moving
Heidi HansonLocal Guide · 12 reviewsTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were very nice people and pleasant to work with. They didn't damage anything. Good at maneuvering the truck well which I was impressed by.

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Local moving
Bruce Graham3 reviewsTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Working with Dry Ridge was an excellent experience, from the quote process to working with the movers on moving day. Jed, Pete, Matt and Josiah were very professional

  • Price assessment: Reasonable price
  • Services: Interstate moving
Martha Kay Nelson6 reviewsTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Attentive, accountable and easy to work with!

  • Price assessment: Reasonable price
  • Services: Local moving
Carson Williams10 reviewsTotal number of Google reviews Carson has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great guys. Super friendly, efficient, professional. Took exactly as long as quoted! Did an excellent job moving us from Asheville to Waynesville.

  • Price assessment: Reasonable price
  • Price: $1,200–1,400
  • Services: Local moving, Oversized-item moving, In-state moving
David Wilkinson2 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Could not have asked for better service! Pete and his team moved me from Asheville to Rocky Mount. They were on time, professional and just a great team who did everything they promised and made the move easy and painless. I cannot recommend them enough!

Marley LernerLocal Guide · 13 reviewsTotal number of Google reviews Marley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Adam and Justin rock!!! They were super easy to work with, accommodating, kind, and speedy! I was very satisfied with their service and would absolutely reccomend them as well as book with them again. They easily managed the slopey Asheville driveways and got all my stuff moved with care and consideration. Great job boys!

  • Price assessment: Great price
  • Services: Local moving

Dry Ridge Moving on Google Maps →

Business details