How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty99−0.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREDryex
Lacey, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 47 ironing services · 5.0★ from 165 Google reviews
Report card
Percentile vs other ironing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Dryex for 6 kinds of job.
Dryex for general carpet cleaning
Clear ✕All 29 Google reviews tagged “General carpet cleaning”
Michael Ellis and Arturo performed excellent cleaning in my spacious home. They are both the utmost professionals who take pride in their work and it shows every step of the way. I highly recommend Dryex/Michael Ellis for your cleaning needs.
My wife and I found Mike, to well knowledgeable. The information he provided regarding our situation resulting from candles and exhaust from the vents was informative. He provided professional confidence services and we recommend.
Owner Mike and his assistant Arturo did an amazing job cleaning our carpets, furniture, and an oriental rug. The result is brighter, and more beautiful carpets and furniture., with colors more vivid. Both Mike and Arturo were professional, prompt, courteous, Outstanding 5 star recommendation without any…
Mike and Arturo cleaned all the carpet in a house we relocated to from out of state. They squeezed us into their schedule to beat the moving truck. The difference was amazing and so greatly appreciated. Professional and fast! They know what they are doing. Thank you both for cleaning up the dirtiest carpet!
Michael is a perfectionist - always on time, always conscientious. Happy to support a local family owned business who does great work!
I had 3 years worth of pets stains gone within 30 minutes. Mike and Arturo did a fantastic job on my stairs and landing for a really affordable price. I should have taken pictures because the outcome is AMAZING! Thank you again to Mike and Arturo for coming out on such quick notice and taking care of my problems.
Michael runs a great business. In these times where customer service is horrible, it's great to see a small business owner who is polite, on time, answers his phone immediately and does his job very well. Cleaned my carpet spotless 5/5 recommend.
Mike and Blanca have cleaned my carpets, upholstery, and tile with excellent results.They are friendly, quick, honest and professional. Mike always takes the time share his experience and knowledge with me about how to best maintain and protect the surfaces in my home. Their service is a good value for the quality results.
We had tried using home professional cleaning equipment, then did a soap and water scrub down out-of-doors, but could not remove the deep pet urine stains and color bleedout. Dryex did an outstanding job in cleaning our Turkish carpet. Expensive? Yes! Worth it? Absolutely. The service was done with a smile and…
Mike is our hero! We were in a bind and needed our office carpet cleaned at the last minute and he made it happen - thanks for help!
He is absolutely AMAZING best job I’ve ever had done!! Explained everything in detail and very reasonable with his rates. Extremely satisfied and will definitely be using again
Dryex did a terrific job cleaning my carpets. Michael is truly an expert in his field. He explained the process thoroughly upfront, and did everything possible to guarantee my satisfaction. I highly recommend his services.
I had our carpet and furniture cleaned on Tuesday. The owner Michael Ellis was very professional. Prior to getting started we went over again what I wanted and what I expected. Mr. Ellis then gave me a firm quote. My carpet was about 13 years old and had never been professionally cleaned. While the edges looked…
Michael is hands down the best carpet cleaner I have ever hired. I made the mistake of first hiring a service through Home Advisor that ended up scamming me for a thousand bucks and leaving my carpet as bad as it was before they started. I needed the carpets clean asap because I was about to list my home for sale. I…
I LOVE THIS COMPANY...Mike and his amazing team are the utmost professionals. They do fantastic work. I have many dogs and many of them are seniors. Seniors have accidents! They have been able to get my carpets looking and smelling great. They warned me that spots may not come out; however they do and they stay…
WOW!! I am so impressed with Dryex! My husband called a few days ago to inquire about cleaning the carpet in our living & dining rooms and hallway. We have two indoor dogs (one is a puppy! 😬) and as crazy I am about keeping my floors super clean, we had some spots that I just could not rid of. Michael Ellis…
If you really want your Carpet cleaned Call Michael at Dryex, we first called the typical cleaning service with the machines you can rent at any store, you know the one's, the do-it-yourself jobbers that soak your carpet , leave it smelling like a wet dog, while only pulling out a nominal amount of gunk and smells.…
Michael Ellis was very prompt in responding to my request to get an estimate on cleaning our couch, carpet and bathroom tile grout. He showed up on time and after giving me the estimate was able to do the cleaning the same day. Mike is very professional and knowledgeable of carpet and upholstery. He did an awesome…
First rate service and followed up if needed. Mike is a great resource for rug cleaning in place. We highly recommend him.
Outstanding job! Carpet cleaning and removal of pet stains. I called and spoke to Michael and he was so easy to talk to and work with. He provided service next day for me when I was in a situation with a friend at a Great price. He WOW'd me seriously!! I recommend Dryex they a worth every one of those 5 Stars in quality and value Thank You Michael!
Mike and Hunter arrived on time and did an outstanding job cleaning our wall to wall carpets. They explained the procedure, expectations and provided a cost up front. They were fast, efficient and the carpets look great. We will definitely call them for any future carpet/upholstery cleaning jobs.
My wall-to-wall hadn't been cleaned in 7 yrs and suffered stains that I thought were indelible from a very sick dog over the last year. Prepared to replace it but Dryex did such a good job that I'll be keeping it for years. And I have a huge Oriental rug, with the same bad stains and, even worse, a corner chewed…
Michael and Blanca did an AMAZING job cleaning the carpet of my 1,000 square foot apartment. They showed up on time, immediately got down to business after informing me of what they were going to do, and just really went to town on cleaning the hell out of my carpet. Because my cat made a mess of a specific area on…
Mike was friendly and professional. He did an amazing job and was very thorough. All for an extremely reasonable price. I highly recommend his services.
Wow!! Our entire experience with Mike at Dryex was AMAZING!! We were putting our house on the market and two days prior, we decided we should get the carpets cleaned. I found Mike online and called him up - he had a full schedule but still made time for us for the very next day. He came, was friendly, did an…
Professional, quick, and very thorough. Carpets and rugs look fantastic!
Quality and professional service. Efficient and knowledgeable. I even called to ask advice over a month later about replacing carpet padding and having them clean it again. He suggested getting new carpet even though it would mean not using their service again, which wound up being the right decision. You can tell…
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 29 | $176–$329 |
| Pet stain & odor removal | 19 | — |
| Area rug cleaning | 15 | — |
| Upholstery cleaning | 9 | — |
| Carpet steam cleaning | 3 | $188–$359 |
| Water damage-related cleanup & repair | 2 | — |
