Experts Reviews · Company report
Dryex logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%45+3.2Craft & service penalty99−0.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Dryex

Lacey, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 47 ironing services · 5.0★ from 165 Google reviews

Report card

Percentile vs other ironing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dryex is better than 94% of ironing services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dryex is better than 94% of ironing services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dryex is better than 99% of ironing services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dryex is better than 100% of ironing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dryex is better than —% of ironing services.–
—
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dryex is better than 45% of ironing services.C
45

Reviews for your job

Customers hired Dryex for 6 kinds of job.

Dryex for pet stain & odor removal

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Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 7

All 19 Google reviews tagged “Pet stain & odor removal”

Candra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I had 3 years worth of pets stains gone within 30 minutes. Mike and Arturo did a fantastic job on my stairs and landing for a really affordable price. I should have taken pictures because the outcome is AMAZING! Thank you again to Mike and Arturo for coming out on such quick notice and taking care of my problems.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mike and Blanca have cleaned my carpets, upholstery, and tile with excellent results.They are friendly, quick, honest and professional. Mike always takes the time share his experience and knowledge with me about how to best maintain and protect the surfaces in my home. Their service is a good value for the quality results.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Glenn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had tried using home professional cleaning equipment, then did a soap and water scrub down out-of-doors, but could not remove the deep pet urine stains and color bleedout. Dryex did an outstanding job in cleaning our Turkish carpet. Expensive? Yes! Worth it? Absolutely. The service was done with a smile and…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
fuurd11 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

A very happy customer. Our oriental style rug was about 20 years old and quite dirty. In addition, over the past year our two old dogs were "doing their business" wherever the mood struck them. We didn't have much hope for the rug. Michael did an outstanding job. Rug looks new again and we couldn't be happier. HIghly recommended!!!

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Mike is our hero! We were in a bind and needed our office carpet cleaned at the last minute and he made it happen - thanks for help!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Todd11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Promp,professional, and worth the $$$.

Pet stain & odor removalWater damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
crissy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

He is absolutely AMAZING best job I’ve ever had done!! Explained everything in detail and very reasonable with his rates. Extremely satisfied and will definitely be using again

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dryex did a terrific job cleaning my carpets. Michael is truly an expert in his field. He explained the process thoroughly upfront, and did everything possible to guarantee my satisfaction. I highly recommend his services.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Gail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I LOVE THIS COMPANY...Mike and his amazing team are the utmost professionals. They do fantastic work. I have many dogs and many of them are seniors. Seniors have accidents! They have been able to get my carpets looking and smelling great. They warned me that spots may not come out; however they do and they stay…

General carpet cleaningPet stain & odor removal
Tiffany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

WOW!! I am so impressed with Dryex! My husband called a few days ago to inquire about cleaning the carpet in our living & dining rooms and hallway. We have two indoor dogs (one is a puppy! 😬) and as crazy I am about keeping my floors super clean, we had some spots that I just could not rid of. Michael Ellis…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
ArthurLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

If you really want your Carpet cleaned Call Michael at Dryex, we first called the typical cleaning service with the machines you can rent at any store, you know the one's, the do-it-yourself jobbers that soak your carpet , leave it smelling like a wet dog, while only pulling out a nominal amount of gunk and smells.…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Garland3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was very satisfied with the work he did and I would recommend him to any and all of my friends

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Vonda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Outstanding job! Carpet cleaning and removal of pet stains. I called and spoke to Michael and he was so easy to talk to and work with. He provided service next day for me when I was in a situation with a friend at a Great price. He WOW'd me seriously!! I recommend Dryex they a worth every one of those 5 Stars in quality and value Thank You Michael!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Joan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My wall-to-wall hadn't been cleaned in 7 yrs and suffered stains that I thought were indelible from a very sick dog over the last year. Prepared to replace it but Dryex did such a good job that I'll be keeping it for years. And I have a huge Oriental rug, with the same bad stains and, even worse, a corner chewed…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Daisy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael and Blanca did an AMAZING job cleaning the carpet of my 1,000 square foot apartment. They showed up on time, immediately got down to business after informing me of what they were going to do, and just really went to town on cleaning the hell out of my carpet. Because my cat made a mess of a specific area on…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mike was friendly and professional. He did an amazing job and was very thorough. All for an extremely reasonable price. I highly recommend his services.

General carpet cleaningPet stain & odor removal+ Quality+ Value
Jacqueline6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Wow!! Our entire experience with Mike at Dryex was AMAZING!! We were putting our house on the market and two days prior, we decided we should get the carpets cleaned. I found Mike online and called him up - he had a full schedule but still made time for us for the very next day. He came, was friendly, did an…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kannen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Winston4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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