Experts Reviews · Company report
DS Aveda - Distinctive Salon (Biltmore) logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%86+24.3Replies to reviews 8%100+8.2Momentum penalty84−1.6Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

DS Aveda - Distinctive Salon (Biltmore)

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 88 beauty salons · 4.9★ from 265 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DS Aveda - Distinctive Salon (Biltmore) is better than 88% of beauty salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DS Aveda - Distinctive Salon (Biltmore) is better than 86% of beauty salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DS Aveda - Distinctive Salon (Biltmore) is better than 100% of beauty salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DS Aveda - Distinctive Salon (Biltmore) is better than —% of beauty salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DS Aveda - Distinctive Salon (Biltmore) is better than 84% of beauty salons.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DS Aveda - Distinctive Salon (Biltmore) is better than 100% of beauty salons.A
100

Reviews for your job

Customers hired DS Aveda - Distinctive Salon (Biltmore) for 8 kinds of job.

DS Aveda - Distinctive Salon (Biltmore) for bang trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$3–$23
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Bang trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 24

All 10 Google reviews tagged “Bang trim”

Dawn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am have been coming here for 10 years and I wouldn’t go anywhere else. Stephanie is my main girl, but all the hair Artisan’s here are just that… Artisan’s.

Paid $180–200Bang trimHaircutHairstyling
Crystal7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have been coming to this salon for the past 13+ years and it is simply the best! Marjorie has been my stylist for all of these years, so I of course, think she is the absolute best. She is always so warm & friendly, she is beyond knowledgeable in all things hair and has been holding my hand through numerous hair…

BlowoutsBang trimHair glossing
Pudgie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Stephanie trimmed my bangs and did a wonderful job! Thank you!

Paid $20–40Bang trim
Brianna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Morgan was amazing!

Bang trim
JessicaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Emma was amazing! She squeezed me in for a bang trim and that small change made a huge difference :)

Paid $20–40Bang trim
JoAnn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Trenadee did a great job, listened to my needs and gave good recommendations! I even had fun while I was there talking to the other stylists, made me feel comfortable.

Bang trim
CameronLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Decided to try this place because of the review to star ratio, and it held up! Destiny was listed as a level 1 and I picked her because she was the lowest priced. She really knew her stuff though. Talked me through a whole plan for what I wanted, and advised me against things I clearly hadn’t thought through. She…

Paid $60–80BlowoutsBang trimHaircut
Shayna10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My favorite hair stylist Andrea is the only one I trust to cut my hair. She’s taken such good care of my hair that it’s grown longer and healthier than it ever has before in my entire life. Last time we did a partial foil and it’s grown out and blended so nicely. I definitely recommend Aveda products and coming to see Andrea to everyone!!!!

Customer photo from Shayna's review
Paid $60–80Bang trimHaircut
CaliyopeLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I see Marge for my hair and she’s is so fabulous!! Been seeing her for years!!

Paid $60–80HairstylingBang trimHaircut
CortneyLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $200+Bang trimHaircutHairstyling

Price

$101+25% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hairstyling57$30–$76
Hair coloring56$123–$246
Haircut47$30–$79
Blowouts15$41–$86
Hair highlighting12$125–$246
Hair glossing11—
Bang trim10$3–$23
Blowdry9—

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