Analyzing 7,403,7527.4M ReviewsFor 20,93220.9K Experts

Experts Reviews · Company report
DS Aveda - Distinctive Salon (Biltmore) logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%86+24.3Replies to reviews 8%100+8.2Momentum penalty84−1.6Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

DS Aveda - Distinctive Salon (Biltmore)

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 88 beauty salons · 4.9★ from 265 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DS Aveda - Distinctive Salon (Biltmore) is better than 88% of beauty salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DS Aveda - Distinctive Salon (Biltmore) is better than 86% of beauty salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DS Aveda - Distinctive Salon (Biltmore) is better than 100% of beauty salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DS Aveda - Distinctive Salon (Biltmore) is better than —% of beauty salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DS Aveda - Distinctive Salon (Biltmore) is better than 84% of beauty salons.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DS Aveda - Distinctive Salon (Biltmore) is better than 100% of beauty salons.A
100

Reviews for your job

Customers hired DS Aveda - Distinctive Salon (Biltmore) for 8 kinds of job.

DS Aveda - Distinctive Salon (Biltmore) for blowouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$41–$86
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 41

All 15 Google reviews tagged “Blowouts”

Crystal7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have been coming to this salon for the past 13+ years and it is simply the best! Marjorie has been my stylist for all of these years, so I of course, think she is the absolute best. She is always so warm & friendly, she is beyond knowledgeable in all things hair and has been holding my hand through numerous hair…

BlowoutsBang trimHair glossing
Simone1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Urian is the absolute best! I always walk out the door looking fabulous! The staff is amazing too. I’ve never had anything but a great experience here!

Paid $80–100BlowoutsHair coloring
SofiaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Andrea always listens to exactly what I want to do with my hair and nails or every time. I love my cut and how she blows it out and styles it. She's AMAZING!!!

Paid $80–100BlowoutsHaircutHairstyling
Payton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Loved that they had the last minute availability right when I needed it! The store was so clean and everyone was so helpful! So so excited for the treatment!

Paid $60–80Blowouts
Andrea9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I love Ashley the owner. I’ve been coming here for 6 years now and will never ever leave. My hair always looks great. She knows exactly what to do. She is an A++++++ expert. I am very finicky and sensitive and haven’t stayed this long anywhere but with Ashley it’s been a match made in heaven.

Paid $200+BlowoutsHaircutHair glossing
Monique5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Absolutely love my hair! My stylist, Leigha, listened to exactly what I wanted and made it even better. Professional, friendly, and incredibly talented. Highly recommend!”

BlowoutsHaircutHair coloring
Sandhya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Got in last minute appointment and loved my time with Margie!

BlowoutsHair glazing
CameronLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Decided to try this place because of the review to star ratio, and it held up! Destiny was listed as a level 1 and I picked her because she was the lowest priced. She really knew her stuff though. Talked me through a whole plan for what I wanted, and advised me against things I clearly hadn’t thought through. She…

Paid $60–80BlowoutsBang trimHaircut
Gina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Trenadee is amazing !!! Been my stylist for years and years always amazing people and service !!!

HairstylingHair coloringBlowouts
Ashley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We love Jenn V. She’s always so helpful with scheduling and does a really great job. The salon is in a great location.

Paid $120–140HairstylingHair coloringBlowouts
Robyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cortney has been coloring and styling my hair for years. She’s not only amazing but very knowledgeable in her field. I have dark brown hair with a bit of wave and she knows exactly how to cut it to keep it looking beautiful and healthy. She also cuts my teenage son’s hair and he has a lot of curls!

HairstylingHair coloringBlowouts
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been looking for a great place close by and they had great reviews. I loved them! They were helpful and informative and so sweet! Will definitely come back! I booked with Courtney and she was great!

Paid $80–100BlowoutsHaircut
Patti1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jason G. Is the best! His blond highlight technique is the finest I’ve ever experienced. The salon and Jason are a sanctuary for me and I always enjoy my time at Distinctive!

HairstylingHair coloringBlowouts
YordanosLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful atmosphere professional team.

Paid $100–120HairstylingHair coloringBlowouts
Sara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Blowouts

Price

$101+25% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hairstyling57$30–$76
Hair coloring56$123–$246
Haircut47$30–$79
Blowouts15$41–$86
Hair highlighting12$125–$246
Hair glossing11—
Bang trim10$3–$23
Blowdry9—

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