Analyzing 7,476,5457.5M ReviewsFor 21,05821.1K Experts

Experts Reviews · Company report
DS Aveda - Distinctive Salon (Biltmore) logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%86+24.3Replies to reviews 8%100+8.2Momentum penalty84−1.6Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

DS Aveda - Distinctive Salon (Biltmore)

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 88 beauty salons · 4.9★ from 265 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DS Aveda - Distinctive Salon (Biltmore) is better than 88% of beauty salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DS Aveda - Distinctive Salon (Biltmore) is better than 86% of beauty salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DS Aveda - Distinctive Salon (Biltmore) is better than 100% of beauty salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DS Aveda - Distinctive Salon (Biltmore) is better than —% of beauty salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DS Aveda - Distinctive Salon (Biltmore) is better than 84% of beauty salons.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DS Aveda - Distinctive Salon (Biltmore) is better than 100% of beauty salons.A
100

Reviews for your job

Customers hired DS Aveda - Distinctive Salon (Biltmore) for 8 kinds of job.

DS Aveda - Distinctive Salon (Biltmore) for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$123–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 36

All 56 Google reviews tagged “Hair coloring” · showing 20

Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great serves as always! Love the atmosphere and treatment. David always does a great job

Paid $160–180Hair glazingHair highlightingHair coloring
Kathrin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Relaxing atmosphere and professional haircut and color. Great products.

Paid $180–200HaircutHair coloring
Simone1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Urian is the absolute best! I always walk out the door looking fabulous! The staff is amazing too. I’ve never had anything but a great experience here!

Paid $80–100BlowoutsHair coloring
Christin15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Marjorie is the best. I’ve been coming here for years. Consistent, clean and always welcoming salon. Love this place. .

Paid $200+HaircutHair glossingHairstyling
N4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★

Well in the dark without light it looks good. However Marjorie, master stylist did the opposite. It could of been worse. The current formula contains components that contribute to warmth, and dark hair naturally exposes red underlying pigment when lifted. I SPECIFICALLY told her I did not want red. The wanted…

Paid $200+HairstylingHair coloring
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Margie is the best. Love this salon and have been coming here for 12 years

HaircutHairstylingCurly hair
Monique5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Absolutely love my hair! My stylist, Leigha, listened to exactly what I wanted and made it even better. Professional, friendly, and incredibly talented. Highly recommend!”

BlowoutsHaircutHair coloring
Leticia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

She did an amazing job on my hair. Love it!

Paid $200+HaircutHair glossingHair coloring
Noelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Leigha is the best, followed her here from when she was at lifetime, always a great experience having her do my hair.

Paid $200+Hair coloring
ASHLEY7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Emma was amazing the first time I ever can truly say I LOVE what was done! I trusted the stylist, the process and the teachers and this was done with perfection! The spa like bonuses were great and I HIGHLY recommend!!!

Paid $80–100Hair glossingHairstylingHair coloring
K9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Christie did an amazing color and cut. It is wonderful to have a color Specialist who listens and creates a look for my lifestyle.

Paid $200+HaircutGloss or GlazeHair highlighting
ElizabethLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent atmosphere and great service! Jen is fantastic!

Paid $100–120HairstylingHair coloring
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Favorite salon! Natural hair products! Trinity is wonderful and full of expert knowledge. Love this place!!

Paid $180–200Hair coloring
Tina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love it here. ♥️ Andrea cuts my hair perfectly. Color is always on point. She’s very knowledgeable and pays close attention to detail. It’s perfect every time. she’s amazing! Distinctive salon is Great! Everybody’s always so friendly and Very helpful 💝

Paid $200+HaircutHair coloring
parker2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My sister got her hair done and they did a great job on her cut

Paid $80–100Hair coloring
Caryl10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent first experience here. Staff is friendly and professional! Stephanie did amazing color and cut and I am so happy! She listened, spent lots of time and created a great style w incredible color!!! I’ll be back for sure!!

Paid $200+HairstylingHair coloring
Ava2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Destiny was absolutely wonderful and did such a beautiful job on my hair! :)

Hair coloringHair extensions
Alexis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love going to get my hair done with Ashley! She does a great job and great salon!

HairstylingHair coloring
RaeLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Leah is fantastic! I always leave so happy!

Paid $120–140HairstylingHair coloring
Lyn12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love this salon. Great color and cut from Treenedy.

HairstylingHair coloring

Show more hair coloring reviews (36 more) →

Price

$101+25% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hairstyling57$30–$76
Hair coloring56$123–$246
Haircut47$30–$79
Blowouts15$41–$86
Hair highlighting12$125–$246
Hair glossing11—
Bang trim10$3–$23
Blowdry9—

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