Experts Reviews · Company report
DS Aveda - Distinctive Salon (Biltmore) logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%86+24.3Replies to reviews 8%100+8.2Momentum penalty84−1.6Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

DS Aveda - Distinctive Salon (Biltmore)

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 88 beauty salons · 4.9★ from 265 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DS Aveda - Distinctive Salon (Biltmore) is better than 88% of beauty salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DS Aveda - Distinctive Salon (Biltmore) is better than 86% of beauty salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DS Aveda - Distinctive Salon (Biltmore) is better than 100% of beauty salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DS Aveda - Distinctive Salon (Biltmore) is better than —% of beauty salons.–
—
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DS Aveda - Distinctive Salon (Biltmore) is better than 84% of beauty salons.A
84
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DS Aveda - Distinctive Salon (Biltmore) is better than 100% of beauty salons.A
100

Reviews for your job

Customers hired DS Aveda - Distinctive Salon (Biltmore) for 8 kinds of job.

DS Aveda - Distinctive Salon (Biltmore) for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.56
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$123–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 36

All 56 Google reviews tagged “Hair coloring”

Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great serves as always! Love the atmosphere and treatment. David always does a great job

Paid $160–180Hair glazingHair highlightingHair coloring
Kathrin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Relaxing atmosphere and professional haircut and color. Great products.

Paid $180–200HaircutHair coloring
Simone1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Urian is the absolute best! I always walk out the door looking fabulous! The staff is amazing too. I’ve never had anything but a great experience here!

Paid $80–100BlowoutsHair coloring
Christin15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Marjorie is the best. I’ve been coming here for years. Consistent, clean and always welcoming salon. Love this place. .

Paid $200+HaircutHair glossingHairstyling
N4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★

Well in the dark without light it looks good. However Marjorie, master stylist did the opposite. It could of been worse. The current formula contains components that contribute to warmth, and dark hair naturally exposes red underlying pigment when lifted. I SPECIFICALLY told her I did not want red. The wanted…

Paid $200+HairstylingHair coloring
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Margie is the best. Love this salon and have been coming here for 12 years

HaircutHairstylingCurly hair
Monique5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Absolutely love my hair! My stylist, Leigha, listened to exactly what I wanted and made it even better. Professional, friendly, and incredibly talented. Highly recommend!”

BlowoutsHaircutHair coloring
Leticia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

She did an amazing job on my hair. Love it!

Paid $200+HaircutHair glossingHair coloring
Noelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Leigha is the best, followed her here from when she was at lifetime, always a great experience having her do my hair.

Paid $200+Hair coloring
ASHLEY7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Emma was amazing the first time I ever can truly say I LOVE what was done! I trusted the stylist, the process and the teachers and this was done with perfection! The spa like bonuses were great and I HIGHLY recommend!!!

Paid $80–100Hair glossingHairstylingHair coloring
K9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Christie did an amazing color and cut. It is wonderful to have a color Specialist who listens and creates a look for my lifestyle.

Paid $200+HaircutGloss or GlazeHair highlighting
ElizabethLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent atmosphere and great service! Jen is fantastic!

Paid $100–120HairstylingHair coloring
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Favorite salon! Natural hair products! Trinity is wonderful and full of expert knowledge. Love this place!!

Paid $180–200Hair coloring
Tina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love it here. ♥️ Andrea cuts my hair perfectly. Color is always on point. She’s very knowledgeable and pays close attention to detail. It’s perfect every time. she’s amazing! Distinctive salon is Great! Everybody’s always so friendly and Very helpful 💝

Paid $200+HaircutHair coloring
parker2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My sister got her hair done and they did a great job on her cut

Paid $80–100Hair coloring
Caryl10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent first experience here. Staff is friendly and professional! Stephanie did amazing color and cut and I am so happy! She listened, spent lots of time and created a great style w incredible color!!! I’ll be back for sure!!

Paid $200+HairstylingHair coloring
Ava2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Destiny was absolutely wonderful and did such a beautiful job on my hair! :)

Hair coloringHair extensions
Alexis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love going to get my hair done with Ashley! She does a great job and great salon!

HairstylingHair coloring
RaeLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Leah is fantastic! I always leave so happy!

Paid $120–140HairstylingHair coloring
Lyn12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love this salon. Great color and cut from Treenedy.

HairstylingHair coloring
Cecilia13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Been Trenadee’s client for more than 5 years… always happy and content after every visit. She is friendly but professional. Such an expert at what she does. Look for her, you won’t regret it!

Paid $200+HairstylingHair coloring
Gina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Trenadee is amazing !!! Been my stylist for years and years always amazing people and service !!!

HairstylingHair coloringBlowouts
Yvonne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love the environment. Love the services. Jason is wonderful!!!

Paid $200+HairstylingHair coloring
Meagan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Leanne is the absolute best! I'm beyond grateful for finding her and this Salon!

Paid $180–200HairstylingHair coloring
Peyton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Vessie did amazing taking my hair from a natural brown to a beautiful chocolate cherry look! Amazing with taking her time to make sure you get exactly what you want and so precise. Book with Vessie for an amazing hair transformation!

Paid $40–60Hair coloring
JennLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’m so glad I found Jenn at Distinctive!! She did amazing cutting my wavy hair and giving me a fun fashion color! The Aveda products are my fav!

Paid $140–160HairstylingHair coloring
Sapna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Loved the experience

Paid $200+Hair coloring
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The stylists here are professional and so talented. I consistently get compliments on my hair and believe Aveda products have a lot to do with hair health and vitality. Love this salon!

HairstylingHair coloringHaircut
Alyssa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Urian absolutely CRUSHED my hair, I am so happy with the results. I came in for a last minute important and I was desperate for a last minute transformation. And let me tell you, I left happier than I expected to. He is absolutely my go to stylist now!

Paid $200+Hair coloringHaircut
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Leah is amazing! Highly recommend!

HairstylingHair coloring
Jessica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best salon ever! I’ve been so impressed with my cut and color every time and I absolutely love my stylist Jennifer Versosky! My color and highlights have always been so vibrant and perfectly matched and the haircut has been exactly what I've been looking for. And of course added bonus- the Aveda products smell amazing! Highly recommend

Paid $140–160Hair coloringHaircutHair highlighting
Meredith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stephanie is amazing! I went in after a bad box dye job and she somehow transformed my hair! I highly recommend her services. She knows exactly what she’s doing and I can’t thank her enough!

Hair coloring
Ashley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We love Jenn V. She’s always so helpful with scheduling and does a really great job. The salon is in a great location.

Paid $120–140HairstylingHair coloringBlowouts
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Marjorie is the best!!! 10/10 recommend :)

HairstylingHair coloring
Robyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cortney has been coloring and styling my hair for years. She’s not only amazing but very knowledgeable in her field. I have dark brown hair with a bit of wave and she knows exactly how to cut it to keep it looking beautiful and healthy. She also cuts my teenage son’s hair and he has a lot of curls!

HairstylingHair coloringBlowouts
N7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was my first appointment with Stephanie and definitely not my last! My Balayage color is perfect. Best color I’ve ever had done and love it! Thank you!!

Hair coloring
Yordanos2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love this place they r so friendly and professional!

HairstylingHair coloring
Andrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love this Aveda salon! Have all products including Aveda hair color and great staff!

HairstylingHair coloringHaircut
Nancy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been seeing Marjorie for over a year and a half now and have never been disappointed. Would 100% recommend the salon and Marjorie.

Paid $100–120HairstylingHair coloring
Patti1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jason G. Is the best! His blond highlight technique is the finest I’ve ever experienced. The salon and Jason are a sanctuary for me and I always enjoy my time at Distinctive!

HairstylingHair coloringBlowouts
YordanosLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful atmosphere professional team.

Paid $100–120HairstylingHair coloringBlowouts
Donna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★

Just got a bad partial balayage. They gave me a weave instead. A senior talent was helping the new talent and just jumped in without asking what I wanted. Unfortunately I won’t be going back. Plus they up charge without disclosing. Upcharge per bowl, and had they given me what I asked for, it would have been only…

Paid $180–200Hair coloring
Joanne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The best salon experience I've ever experienced. Stephanie was so incredible and knowledgeable! Everyone was really nice at this salon!

HairstylingHair coloringShampoo & conditioning
Jeanne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience at Biltmore location yesterday. Destiny did such a wonderful job recoloring my hair, working so hard to blow my curly hair smooth and straight. Simply beautiful!!

BlowdryHair coloringHairstyling
Rosanne16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am in Phoenix for an extended stay and needed a cut and color. Looked for aveda salons near me and found Distinctive. Gabby was my stylist and first time around make my hair look beautiful. I would recommend her to anyone, whether you are traveling or for a permanent stylist.

Hair coloringHairstylingHaircut
CortneyLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $200+Bang trimHaircutHairstyling
蔡佩玲4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $180–200Hair coloring
Isa6 months ago★★★★★

Rating only, no written review.

Paid $180–200Hair coloring
Theresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $200+HaircutHairstylingHair highlighting
Molly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $140–160Hair highlightingHair coloring
Jilla year ago★★★★★

Rating only, no written review.

Paid $200+HaircutHairstylingHair coloring
Erinn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Hair coloring
Holly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200+Hair coloring
Daniellea year ago★★★★★

Rating only, no written review.

Paid $200+Hair coloring
LanieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $200+HairstylingHair coloring
TessLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $200+Hair coloring

Price

$101+25% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hairstyling57$30–$76
Hair coloring56$123–$246
Haircut47$30–$79
Blowouts15$41–$86
Hair highlighting12$125–$246
Hair glossing11—
Bang trim10$3–$23
Blowdry9—

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