Terrific service, terrific job done, terrific price! I went to a highly-regarded body shop to get an estimate to remove a dent in my wife’s 13-year-old Kia but the process they wanted to deploy would have cost nearly $2k (dent removal, painting, clear-coat finish, etc). So the estimator suggested I go to Duke City Dent to see if they could just remove it. So I did. James at Duke City Dent (he’s been in the biz for 25 years) looked at the damage and said he was sure he could remove 90-95% of the it and no painting would be required, and he could do it for $400. I read a bunch of the Google reviews of DCD (all good to great) and decided to let James do the work. If you didn’t know where to look, you wouldn’t be able to see where the dent was. AWESOME JOB FOR VERY REASONABLE PRICE! Highly recommended! NOTE: I asked 4 other dent removal businesses for quotes. Two said they couldn’t get the dent out so passed. The other two wanted more than double what Duke City Dent quoted.
Duke City Dent
Duke City Dent at a glance
Google reviewers rate Duke City Dent 4.9 out of 5 based on 110 reviews, highlighting effective paintless dent removal for hail and minor damage. Customers frequently cite fair pricing compared to traditional body shops, quick turnaround times, and transparent estimates that clearly outline capabilities. Staff are described as friendly and professional, often addressing issues on the spot or communicating proactively. No consistent pattern of criticism appears in the provided excerpts, which focus almost entirely on positive outcomes and service efficiency.
- Google rating: 4.9 out of 5 from 110 reviews (92% five-star).
- Reviews on this page: 110 Google reviews (91 with written comments, 5 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: September 6, 2026.
- Service: Auto Body Shop serving Albuquerque, New Mexico.
Data from Google, last updated November 1, 2026.
Score profile vs other auto body shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
110 Google reviews we collected
- 5 stars10192%
- 4 stars76%
- 3 stars11%
- 2 stars00%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 91 written reviews
- Praise13297%
- Complaints43%
Topic share
How often each topic comes up in the written reviews
- Quality & results3929%
- Price & value2921%
- Would recommend2418%
- Staff & attitude2115%
- Speed & response1511%
- Honesty & trust75%
- Communication11%
What customers talk about
We read 91 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Duke City dent did an amazing job removing dents for our 2008 roush mustang.”
“Now I'm all growed up with a hail damaged car and the first place I thought to go was here.”
“I came in for an estimate, and he gave me what I felt was a very fair price and was able to get me in right away.”
“We are beyond satisfied and would highly recommend them!”
“Duke City Dent is an exceptional company with friendly, highly competent and professional personnel.”
“In addition, I found them to be extremely efficient and the work I had done on my car was excellent.”
“The person was very transparent on what he can and can't do for car dent during fees estimate”
“Eloy and staff were very pleasant, explained everything to us and worked with our extended warranty to make sure everything went smoothly!”
People customers mention
- Ross 5 reviews
- Eloy 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
The person was very transparent on what he can and can't do for car dent during fees estimate
Duke City dent did an amazing job removing dents for our 2008 roush mustang. The dents were very deep from a hail storm and all over the place and they were able to get every single one of them out. Others wouldn't even touch the car and didn't repair. We really value how they helped in the restoration process after…
Leroy and Andrew are the BEST at their craft. I will 100% be returning. Do yourself a favor and use these guys. PDR is a high skill trade. These guys have the HIGHEST skills. This is a 10/10 shop. Don’t go anywhere else.
Eloy and staff were very pleasant, explained everything to us and worked with our extended warranty to make sure everything went smoothly! We are beyond satisfied and would highly recommend them!
Duke City Dent is an exceptional company with friendly, highly competent and professional personnel. In addition, I found them to be extremely efficient and the work I had done on my car was excellent. I will be recommending them to my friends and family with no reservation whatsoever, because I had such a terrific experience.
Andrew did an amazing job! I’m extremely happy with the quality of his work. Everyone there was so friendly and welcoming from the moment I walked in. I came in for an estimate, and he gave me what I felt was a very fair price and was able to get me in right away. The repair took about an hour and a half, but their…
Photos
Customer reviews
4.9 ★★★★★ 110 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The person was very transparent on what he can and can't do for car dent during fees estimate
Duke City dent did an amazing job removing dents for our 2008 roush mustang. The dents were very deep from a hail storm and all over the place and they were able to get every single one of them out. Others wouldn't even touch the car and didn't repair. We really value how they helped in the restoration process after the huge tailstorm that wiped out this show car. Thank you so much. Scott and Tamara Orth
Leroy and Andrew are the BEST at their craft. I will 100% be returning. Do yourself a favor and use these guys. PDR is a high skill trade. These guys have the HIGHEST skills. This is a 10/10 shop. Don’t go anywhere else.
Eloy and staff were very pleasant, explained everything to us and worked with our extended warranty to make sure everything went smoothly! We are beyond satisfied and would highly recommend them!
Duke City Dent is an exceptional company with friendly, highly competent and professional personnel. In addition, I found them to be extremely efficient and the work I had done on my car was excellent. I will be recommending them to my friends and family with no reservation whatsoever, because I had such a terrific experience.
Very kind and honest
Andrew did an amazing job! I’m extremely happy with the quality of his work. Everyone there was so friendly and welcoming from the moment I walked in. I came in for an estimate, and he gave me what I felt was a very fair price and was able to get me in right away. The repair took about an hour and a half, but their waiting area was comfortable, and the time went by quickly. I highly recommend them! 👍
Amazing work, had several hood dents on new truck. They fixed it without damaging paint and looks brand new at a great price.
Amazing services!
Business details
- Address: 1417 San Mateo Blvd NE, Albuquerque, NM 87110
- Phone: (505) 730-3368
- Website: duke-city-dent.com
- Service area: Albuquerque, NM