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Dump it Dude Junk Solutions LLC

Junk removal service · Norwalk, CA · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%100+30.8Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#53 of 280 junk removal servicesPosition by Experts Score among all companies we track in this category. · better than 81%
5.0 ★★★★★ 99 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
90%reviews answered by the owner
Nov 2026latest review

Dump it Dude Junk Solutions LLC at a glance

Google reviewers rate this Norwalk junk removal service five stars based on ninety-nine reviews, with the owner responding to ninety percent of them. Customers consistently highlight punctual same-day or next-day pickups, reasonable pricing, and efficient handling of various items like pianos and garage cleanouts. The team is described as professional, communicative, and courteous, often confirming specific items before discarding them. No recurring criticisms appear in the provided excerpts, as all listed reviews are five-star.

  • Google rating: 5.0 out of 5 from 99 reviews (100% five-star).
  • Reviews on this page: 99 Google reviews (97 with written comments, 6 with photos).
  • Owner responses: the business replied to 90% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Junk Removal serving Norwalk, California.

Data from Google, last updated November 6, 2026.

Score profile vs other junk removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.

Satisfaction100Reliability100Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 100 (median 98)Reliability: 100 (median 98)Momentum: 100 (median 100)
This companyJunk Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dump it Dude Junk Solutions LLC: 100/100 on this factor. Category median: 98.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dump it Dude Junk Solutions LLC: 100/100 on this factor. Category median: 98.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dump it Dude Junk Solutions LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 88.–
–

Bar = this company · dark tick = category median.

Star ratings

99 Google reviews we collected

  • 5 stars99100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 97 written reviews

  • Praise275100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response7126%
  • Would recommend5319%
  • Price & value4817%
  • Staff & attitude4617%
  • Quality & results3713%
  • Communication145%
  • Honesty & trust62%

What customers talk about

We read 97 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Charles came over really quickly and was able to take out everything i asked for.”
  • “What a great job they did fast and no hassle I would recommend this company a million times worth every penny I will continue to use them Charles and…”
  • “I called Charles and he was able to pick up my items within the hour for a reasonable price (especially since my bed frame required disassembly).”
  • “Charles, the owner operator of Dumpit dude, Is a super nice guy, very Professional.”
  • “Charles is the best great prices fast service he did a great job and fast”
  • “Charles was very easy to work with, and his team & him took our over 100 shelving units in 4 hours & dumped it at a landfill.”
  • “After a long and exhausting moving process, I very much appreciated their efficiency, honesty, and pleasant demeanor.”

People customers mention

  • Charles 24 reviews
  • Miguel 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

amairany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Great service! I called Charles and he was able to pick up my items within the hour for a reasonable price (especially since my bed frame required disassembly). Would definitely recommend to friends and family!

Lawrance1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Charles came over really quickly and was able to take out everything i asked for. He actually got there the same day and got everything done for a great price. I really appreciate the service. I would definitely recommend him to others

Leticia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Charles is the best great prices fast service he did a great job and fast I recommend him 1000 times And I will call him next time I got a job😀

Yolanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Charles and his assistant were very nice guys. They moved a huge upright piano for me that probably weighed a literal ton. They totally knew what they were doing and the price was fair.

Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Charles, the owner operator of Dumpit dude, Is a super nice guy, very Professional. Responded to my request for service immediately . Prices quoted were very reasonable. He and his crew performed perfectly . I highly recommend his services

Jasmin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional. Finished the job in a timely manner. Cleaned up everything. Very reasonable price for all the hard work. Showed up on time. I highly recommend this company and service. Thank you so much for all your hard work. God bless.

Photos

Customer reviews

5.0 ★★★★★ 99 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Adam Kelly5 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good service and reasonable pricing. Great guy!

Response from the owner · 2 days ago

Adam, thank you for the great review. We’re glad our service and pricing met your expectations and appreciate the kind words.

amairany ramos2 reviewsTotal number of Google reviews amairany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service! I called Charles and he was able to pick up my items within the hour for a reasonable price (especially since my bed frame required disassembly). Would definitely recommend to friends and family!

Response from the owner · 6 days ago

Thank you, Amairany. We’re happy we could arrange same-hour pickup and handle furniture removal with bed frame disassembly at a fair price, and we appreciate you recommending us to friends and family.

Lawrance Marin1 reviewTotal number of Google reviews Lawrance has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Charles came over really quickly and was able to take out everything i asked for. He actually got there the same day and got everything done for a great price. I really appreciate the service. I would definitely recommend him to others

Response from the owner · a week ago

Lawrance, we appreciate your feedback. We're glad we could provide same-day junk removal and haul everything out at a great price, and we appreciate your recommendation.

Leticia Rickman2 reviewsTotal number of Google reviews Leticia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Charles is the best great prices fast service he did a great job and fast I recommend him 1000 times And I will call him next time I got a job😀

Response from the owner · 2 weeks ago

Leticia, thank you for the fantastic review. We're thrilled our fast service and fair pricing hit the mark, and we appreciate your recommendation. We look forward to helping with your next job.

steve staleyLocal Guide · 87 reviewsTotal number of Google reviews steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service, quick and easy very nice guy!

Response from the owner · 3 weeks ago

Steve, thanks for the kind feedback. We're glad the job was quick and easy and that our team was personable, and we appreciate you choosing us for junk removal.

Yolanda Rowell4 reviewsTotal number of Google reviews Yolanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Charles and his assistant were very nice guys. They moved a huge upright piano for me that probably weighed a literal ton. They totally knew what they were doing and the price was fair.

Response from the owner · 3 weeks ago

Yolanda, thank you for the kind review. We’re glad we could safely move your upright piano and that our crew was professional while keeping the price fair. We appreciate you trusting us for furniture removal and junk hauling.

Michael Rego6 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Charles, the owner operator of Dumpit dude, Is a super nice guy, very Professional. Responded to my request for service immediately . Prices quoted were very reasonable. He and his crew performed perfectly . I highly recommend his services

Response from the owner · 3 weeks ago

Michael, we’re honored by your recommendation and appreciate your kind words. We’re glad our crew responded promptly, delivered professional service at a fair price, and that you were satisfied with Dump It Dude’s junk removal.

Jasmin Esfandiary8 reviewsTotal number of Google reviews Jasmin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional. Finished the job in a timely manner. Cleaned up everything. Very reasonable price for all the hard work. Showed up on time. I highly recommend this company and service. Thank you so much for all your hard work. God bless.

Response from the owner · a month ago

Thank you, Jasmin, for your kind review and recommendation. It means a lot that our team arrived on time, worked efficiently, left everything clean, and that you were pleased with the price. We appreciate your trust and blessing.

Sherrie CourtneyLocal Guide · 20 reviewsTotal number of Google reviews Sherrie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic service. Charles was professional, courteous and helpful. Price was more than reasonable. If you need assistance he is definitely the guy to call. Thank you Charles!

Response from the owner · a month ago

Sherrie, thank you for the wonderful feedback. We’re glad Charles was professional, courteous, and helpful, and we appreciate you recommending us.

nick codekas2 reviewsTotal number of Google reviews nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Charles was great! He showed up promptly, same day and transformed our backyard to its former self. And his pricing was very fair.

Response from the owner · a month ago

Nick, thank you for the great review. We’re glad we could provide same-day yard debris removal and junk hauling to restore your backyard, and we appreciate you mentioning our fair pricing.

Dump it Dude Junk Solutions LLC on Google Maps →

Business details