How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%99+14Replies to reviews 7%75+5.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREDurable Door
Hopatcong, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 31 exterior door installers · 5.0★ from 1,001 Google reviews
Report card
Percentile vs other exterior door installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Durable Door for 4 kinds of job.
Durable Door for customer support
Clear ✕All 36 Google reviews tagged “Customer support”
I am already a fan and the jobs not even installed! A bit of emergency as car stuck in garage. Tyler sent a text he was on his way. He arrived as promised. He and his colleague were professional and courteous. I had sent a pic of my door. I loved that the estimated quote and the final estimate were almost the same…
Durable Door was able to schedule something fast to repair our garage door before it gets too cold. Elesvan was extremely helpful, he was very patient and detailed on showing us what went wrong with our garage door, very professional and courteous. We really felt how much he takes pride of his work and care for his…
Elesvan Rojas was very helpful and explained everything and repaired my garage door very pleasant experience
Elesvan was our technician, very kind and courteous and did a great job. We had a great experience from the team that took our call, from scheduling, estimating and getting the work done. I would suggest them to anyone who needs garage or other door / specialty maintenance they may need.
Tyler did a great job isolating the reason the garage door would not open/close properly. He quickly resolved the problem. Garage door works well now.
I cannot thank Jen, Steve and the owners of Durable Doors enough for your collective efforts on my behalf this week. After I made the critical error of contacting a company I mistakenly thought was DD, I was devastated to realize I had been targeted by a scam. When my husband and I reviewed the inflated invoice,…
Amazing service: they dis everything they had agreed to + helped me setup the remotes, the outside controls, and the app!
Quick response and support. Excellent comunication.
WOW! The garage door is fantastic! I asked Derek at Durable Door to help a client of mine In Chester, NJ as we remodel their home. He went above and beyond for our project and clients. Even stopping my our design office at Plumberry Design to borrow samples. It was a process as we were coordinating the garage…
Durable Door is our vendor at The Monarch. Last week we had their technician come out to take a look at our garage door. Their technician Elesvan Rojas was great to have on site. He answered all our questions and took care of us.
I can’t say enough great things about Durable Door and especially their technician, Steve Montuori. We had a challenging situation with a low-clearance garage, and Steve went completely above and beyond to make sure everything fit perfectly. What could have been a complicated install turned into a seamless…
Reliable and affordable garage doors. I called this am for a service call and they accommodate to the same day. Impresive! Elesvan was extremely professional, knowledgeable and fix our issue with a great smile. Great customer service.
We had a cable brake on our garage door. Elesvan Rojas came a couple hours later and fixed it quickly. He also helped with issues with my key pad. Great customer service. Highly recommend especially being local business.
I called durable door to check my garage door. As it didn’t have a safety cable and was wondering if I had to make changes. Elesvan took care of everything. He knew exactly what my door needed without saying anything. He took care of it and other things that my door needed. He explained to me why those things were…
Fantastic service by Steve. He put in a new motor in no time. He was neat and extremely knowledgeable. And a super nice guy. I highly recommend this company and Steve if you need work done.
Great experience working with Durable Doors on the replacement of two garage doors at my home. Derek came by for the estimate and provided me details about the doors and the replacement components. Jose came to install. He was on time, knowledgeable and efficient. After the installation, he took the time to set…
Just wanted to Thank Steve Montuori for helping me out with our garage door, he was helpful, courteous and most importantly he txt 30 mins before his arrived. Appreciated that so I didn’t have to wait around all day. Thank you Steve!
Jose Yauur and Juan Gonzalez were amazing technicians! They were on time and finished the project in a timely manner. They cleaned up after project was completed. Their work was perfect. The whole team at Durable Doors made scheduling and ordering garage door a breeze. Best customer service.
Elesvan,showed on time.made repairs,gave everything a once over,and on his way.friendly guy,I would use him again,but not for a White I hope!!
Juan Gonzales and Jose Yauur did a great job installing our new garage door. They explained everything throughout the process and even gave some pro tips in getting set up on the app. Would hire them again.
My Durable Door experience was excellent from start to finish. Derek provided all the info I needed to make an informed decision and the installer, Jose Z., was top shelf! I can recommend them without reservation. Marjorie P.
We had a few issues with our garage door. Response was prompt and all issues resolved.
Elesvan Rojas was very professional and serviced my garage doors and explained the process.
Jose quickly fixed the issue, was very helpful and pleasant.
Efficient, personable and patient! Jose was great!
Steve M came to our house Tuesday to address an issue with the battery reading on my phone and to check the system. Steve was thorough, efficient and very knowledgeable. He also notice one spring was compromised and no safety cables were installed. Steve replaced the springs and installed the safety cables and took…
Tech was great! Knowledgeable, personable. Fixed as needed. Best service ever!
Steve came out and did a great job! Fast reliable quality service
Steve from Durable Door did an excellent job fixing my garage door. He showed up right on time, was very professional, and got everything done quickly and efficiently. I really appreciated how easy he made the whole process. Highly recommend!
While building new garage I spoke to a few overhead door companies. I chose Durable Door in Denville as my salesperson Derek was able to expertly address every question and concern I had . My requirements were not your run-of-the-mill doors and seemed to confuse other companies. Today Jose and Alejandro showed…
Jose Zuluaga fixed our broken garage door opening mechanism. He did an amazing job. He was also very friendly and extremely professional. I would highly recommend him.
Elesvan Rojas solved our problems within seconds! He was so knowledgeable and professional. Gave us great information and instruction regarding our new garage door. Will call on him again for any issues for sure!!
Jose and his assistant installed two new garage doors and garage door openers this morning and did an absolutely fantastic job! They arrived a few minutes early and got to work right away. Jose set up and organized everything to make his task easier and quick at hand. He explained exactly what he was doing and why.…
Jose Zuluaga came down because our garage doors information and code had been erased. He not only established the memory but spent the time needed to show us all we needed to know about the operation of the new door. He was excellent.
We had our garage door replaced by durable door and it was a very good experience. The salesman Derek was very nice and straightforward. Our installer Jose Zuluaga was great! Jose did excellent work. He was friendly, very neat and the door looks awesome. Would definitely recommend durable door.
Great experience with Jose Z and Durable Door. Called this morning, they were able to come out same day. Jose was prompt, courteous, efficient and even gave us some homeowner education to ensure the problem doesn’t happen again. He was able to call their warehouse and have a co worker deliver the part he needed.…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 130 | — |
| Garage door consultation | 45 | — |
| Customer support | 36 | — |
| Garage door design | 7 | — |
