Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Durable Door logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%99+14Replies to reviews 7%75+5.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Durable Door

Hopatcong, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 31 exterior door installers · 5.0★ from 1,001 Google reviews

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Report card

Percentile vs other exterior door installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Durable Door is better than 96% of exterior door installers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Durable Door is better than 95% of exterior door installers.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Durable Door is better than —% of exterior door installers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Durable Door is better than 99% of exterior door installers.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Durable Door is better than 100% of exterior door installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Durable Door is better than 75% of exterior door installers.B
75

Reviews for your job

Customers hired Durable Door for 4 kinds of job.

Durable Door for garage door design

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Garage door design”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Garage door design”

Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

WOW! The garage door is fantastic! I asked Derek at Durable Door to help a client of mine In Chester, NJ as we remodel their home. He went above and beyond for our project and clients. Even stopping my our design office at Plumberry Design to borrow samples. It was a process as we were coordinating the garage…

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
Manny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I can’t say enough great things about Durable Door and especially their technician, Steve Montuori. We had a challenging situation with a low-clearance garage, and Steve went completely above and beyond to make sure everything fit perfectly. What could have been a complicated install turned into a seamless…

Great priceGarage door consultationCustomer supportGeneral repairs & installation
CameronLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Had a great experience with Durable Doors. Tyler came out, diagnosed the issue, and walked me through the problem with a few different options to fix it. Will and Diego handled the installation and took the time to explain everything about the new motor. For both visits they showed up at the exact time it was…

Great priceGarage door consultationGeneral repairs & installationGarage door design
ElisaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jose Yauur and Juan Gonzalez were amazing technicians! They were on time and finished the project in a timely manner. They cleaned up after project was completed. Their work was perfect. The whole team at Durable Doors made scheduling and ordering garage door a breeze. Best customer service.

Reasonable priceGarage door consultationCustomer supportGeneral repairs & installation
William5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Unbelievable experience they did a great job at a great price. We will recommend and use them in the future.

Great priceGarage door consultationGeneral repairs & installationGarage door design
AlmanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jose did a fantastic job , initially called to install only motors, he advised the doors need to be changed and due to small ceiling size , installed the double jack rails which fit in perfectly , now even able to park my big SUV as well.Very happy with services and work.Highly recommend Durable doors, ask for Jose…

Reasonable priceGarage door consultationGarage door design
Henrik8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys were absolute professionals. Jose fully replaced our old door in less than 4 hours and gave us all the information we could need to use and maintain the door. Would 100% use them again.

Garage door consultationGarage door design

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 71%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & installation130—
Garage door consultation45—
Customer support36—
Garage door design7—

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