Brian GarneauLocal Guide · 43 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service as always!
Dustin Pest Control
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 46 bee removal servicesPosition by Experts Score among all companies we track in this category. · better than 69%
4.9 ★★★★★ 534 Google reviews · 24 photos
97%five-star reviews
4.93★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
95%reviews answered by the owner
$69typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Dustin Pest Control at a glance
Customers frequently praise the company for its punctuality, professional communication, and thorough inspections, noting that technicians often explain services clearly and address specific concerns. Pricing is generally described as reasonable, with many clients appreciating the consistent scheduling and friendly office staff. However, a minority of reviewers report dissatisfaction regarding service effectiveness, citing persistent pest issues despite ongoing plans. Additional complaints include technicians failing to notify homeowners of their arrival, incomplete treatments due to supply shortages, and perceived pressure to sign long-term contracts.
- Google rating: 4.9 out of 5 from 534 reviews (97% five-star).
- Reviews on this page: 534 Google reviews (370 with written comments).
- Owner responses: the business replied to 95% of reviews.
- Most recent review: October 1, 2026.
- Service: Bee Removal Service serving Fresno, California.
Data from Google, last updated October 26, 2026.
Score profile vs other bee removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dustin Pest Control: 94/100 on this factor. Category median: 94.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dustin Pest Control: 93/100 on this factor. Category median: 92.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dustin Pest Control: 96/100 on this factor. Category median: 96.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dustin Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dustin Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dustin Pest Control: 100/100 on this factor. Category median: 93.A
100
Bar = this company · dark tick = category median.
Star ratings
534 Google reviews we collected
- 5 stars51697%
- 4 stars112%
- 3 stars10%
- 2 stars20%
- 1 star41%
Praise vs complaints
Phrases our text analysis found in 370 written reviews
- Praise619100%
- Complaints30%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price2536%
- Reasonable4463%
- Overpriced00%
- Not sure11%
$69-36% vs typical bee removal services
Middle half of what 45 customers paid ($55–$86) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude21735%
- Quality & results17228%
- Speed & response8113%
- Communication6611%
- Would recommend539%
- Honesty & trust193%
- Price & value142%
What customers talk about
We read 370 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Ray provided a honest, friendly, professional inspection.”
“Technician does a great job and was able to work around our schedule.”
“Quick turnaround on services and technician was great!”
“He’s super thorough, pays attention to detail, and explains everything really well.”
“I would highly recommend using them for pest service.”
“Professional, efficient, and clearly knowledgeable—highly recommend for reliable pest control.”
“Their rates are reasonable, communication is excellent, and they are easy to work with.”
People customers mention
- Tyeler 12 reviews
- Eddie 7 reviews
- Tyler 5 reviews
- Alfred 5 reviews
- Cristian 4 reviews
- John 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Dustin Pest Control for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Robin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Excellent company to work with! Quick turnaround on services and technician was great! Compared quote and they were reasonable. Highly recommend - 5 stars!!
Paid $200+Reasonable priceTermite inspectionTermite extermination
Dennis10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Excellent service as always. Tyler has always been very professional,friendly and thorough. Takes his time to answer any questions I may have. Great company!!!
Paid $80–100Reasonable priceGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Cindy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Tyeler was thorough and very knowledgeable, first vist was 1/2 the monthly service i signed up for. I like they come at a designated time and day and always same service person monthly. Office staff also very nice and helpful and they communicate very well about the services, what's included, and their time frames.…
Paid $40–60Great priceSpider exterminationBug & insect extermination
Richard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Tyler is very knowledgeable and completed a great service in a timely manner. very professional
Paid $60–80Reasonable priceHome inspection+ Quality+ Professionalism
April5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Tyeler is awesome! Very friendly and personable. Always goes the extra mile and does a great job!
Paid $60–80Reasonable priceBug & insect extermination
Valerie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Great experience with this pest control company! They were professional, on time, and very thorough. They explained everything clearly and made sure all my concerns were addressed. Highly recommend
Paid $60–80Reasonable priceGeneral pest inspection+ Quality+ Professionalism
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 104 | $56–$124 |
| Bug & insect extermination | 101 | $56–$131 |
| Spider extermination | 87 | $60–$148 |
| Ant extermination | 75 | $58–$199 |
| Cockroach extermination | 64 | $65–$182 |
| Flea & mite extermination | 45 | $85–$323 |
| Termite inspection | 30 | $125–$214 |
| Termite extermination | 28 | $214–$426 |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 534 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Jorgen BedstedLocal Guide · 9 reviewsTotal number of Google reviews Jorgen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery friendly and knowledgeable. Tyeler is awesome!
- Price assessment: Reasonable price
- Price: $40–60
- Services: Home inspection, Spider extermination, Cockroach extermination, Bug & insect extermination
- Pest type: Ants, Termites, Rodents, Cockroaches, Spiders, Bed bugs, Mosquitoes
r holiday6 reviewsTotal number of Google reviews r has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleRay provided a honest, friendly, professional inspection. Quick to respond and on time! Will update after suggested fixes are in place to eliminate issue.
- Price assessment: Reasonable price
- Services: Rodent extermination
Response from the owner · 4 years ago
Hi R Holiday! Thank you for the 5 star review! We also want to thank you for the review of both Bryan and Ralph. They are both assets to this company and we are happy that they explained everything they did to the home.
Robert (Bob)2 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTechnician does a great job and was able to work around our schedule.
- Price assessment: Reasonable price
- Price: $80–100
- Services: Bug & insect extermination
Kyndra Jones3 reviewsTotal number of Google reviews Kyndra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service every time !
- Price assessment: Great price
- Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
- Services: Spider extermination, Termite extermination
Response from the owner · 3 years ago
Hi Kyndra! Thank you for the 5 star review!
Parker SmithLocal Guide · 28 reviewsTotal number of Google reviews Parker has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe paid $50 for them to tell me there is rats in the attic. Incredible work Sherlock. $250 for a rat trap per visit. Don’t call unless you want them to try to sell you a 12 month contract. Waste of our time and money.
Robin Souza2 reviewsTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent company to work with! Quick turnaround on services and technician was great! Compared quote and they were reasonable. Highly recommend - 5 stars!!
- Price assessment: Reasonable price
- Price: $200+
- Services: Termite inspection, Termite extermination
Dennis Martin10 reviewsTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service as always. Tyler has always been very professional,friendly and thorough. Takes his time to answer any questions I may have. Great company!!!
- Price assessment: Reasonable price
- Price: $80–100
- Positive: Responsiveness, Quality, Professionalism
- Services: General pest inspection
Response from the owner · Edited 10 months ago
Thank you so much for the fantastic 5-star review, Dennis! We're thrilled to hear that Tyler provided you with excellent service at Dustin Pest Control. It's great to know he took the time to address your questions thoroughly. We truly appreciate your support and look forward to serving you again!
Bryanna Garcia5 reviewsTotal number of Google reviews Bryanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways happy when Tyeler is the one who comes out. He’s super thorough, pays attention to detail, and explains everything really well. He consistently does a great job.
- Price assessment: Reasonable price
Tamara Berry4 reviewsTotal number of Google reviews Tamara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat technician! Thank you!
- Price assessment: Reasonable price
- Price: $200+
- Services: Hornet & wasp extermination
Business details
- Address: 755 N Peach Ave Ste H-7, Clovis, CA 93611
- Phone: (559) 282-8403
- Website: dustinpestcontrol.com
- Service area: Fresno, CA