Pest control service · Fresno, CA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 46 bee removal servicesiPosition by Experts Score among all companies we track in this category. · better than 18%
4.9★★★★★449 Google reviews · 24 photos
93%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
83%reviews answered by the owner
$71typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise Dustin Pest Control for punctual, thorough, and professional service, noting that technicians communicate effectively and address specific pest issues like termites and ants. The automated bi-monthly schedule and attention to details such as web removal are highlighted as convenient benefits. However, some lower-rated reviews criticize inconsistent performance, citing missed areas during spraying, unfulfilled requests for traps, and a lack of spider web removal. The company maintains a 4.9 rating from 449 reviews and responds to 83% of feedback.
Google rating: 4.9 out of 5 from 449 reviews (93% five-star).
Reviews on this page: 449 Google reviews (291 with written comments, 3 with photos).
Owner responses: the business replied to 83% of reviews.
Most recent review: October 22, 2026.
Service: Bee Removal Service serving Fresno, California.
Data from Google, last updated October 26, 2026.
Score profile vs other bee removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Dustin Pest ControlBee Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dustin Pest Control: 87/100 on this factor. Category median: 94.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dustin Pest Control: 83/100 on this factor. Category median: 92.A
83
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dustin Pest Control: 87/100 on this factor. Category median: 96.A
87
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dustin Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dustin Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dustin Pest Control: 100/100 on this factor. Category median: 93.A
100
Bar = this company · dark tick = category median.
Star ratings
449 Google reviews we collected
4.9of 5
5 stars41993%
4 stars174%
3 stars20%
2 stars31%
1 star82%
Praise vs complaints
Phrases our text analysis found in 291 written reviews
100%praise
Praise486100%
Complaints20%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price2332%
Reasonable4360%
Overpriced23%
Not sure46%
$71-35% vs typical bee removal services
Middle half of what 53 customers paid ($56–$94) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude16834%
Quality & results12926%
Speed & response6213%
Communication4710%
Would recommend459%
Honesty & trust214%
Price & value163%
What customers talk about
We read 291 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very professional, thorough, and took the time to make sure our yard was sprayed properly.”
“Great service explained everything Detroit caused that.”
“Terrible service today”
“Technicians show up on time, are responsive to my concerns, and leave my space cleaner than how I left it.”
“The technician was friendly, asked if we’d noticed any new pest activity, listened to my concerns, and checked and treated those areas.”
“I really appreciate the great service and would definitely recommend him!”
“It’s great to have someone who pays attention to the little details and genuinely cares about doing a good job.”
“Their rates are reasonable, communication is excellent, and they are easy to work with.”
People customers mention
Bryan4 reviews
Mike4 reviews
Eddie3 reviews
David3 reviews
Alfred3 reviews
Norman3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Dustin Pest Control for 8 kinds of job. Pick one to see what they paid and said.
Tricia11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Dustin’s Pest Control is good! The tech guys are professional and nice. The results are great, we totally recommend them!
Robert2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The surface was great. The technician was on time. Great service explained everything Detroit caused that. Toad. He did a really great job. Thank you, guys. Also, he was very professional.
Paid $60–80Reasonable priceGeneral pest inspectionMosquito exterminationService not listed
KathyLocal Guide · 37 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Michael completed our first service. He is knowledgeable and friendly. I would recommend Dustin Pest Control.
BrandonLocal Guide · 369 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I’ve been very happy with Dustin. I had a previous company who’s tech go lazy, so I switched about 3 months ago and service has been top notch. Thanks you.
Paid $80–100Reasonable price
William6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They are a professional pest and termite company. It's a pleasure to work with them.
Paid $200+Great priceTermite inspection
Kamray1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I like that they automatically come out every other month, spray the exterior, and remove the cobwebs, so it’s one less thing I have to think about. We’ve had noticeably fewer bugs since using them. The technician was friendly, asked if we’d noticed any new pest activity, listened to my concerns, and checked and…
This is a company that I trust. Technicians show up on time, are responsive to my concerns, and leave my space cleaner than how I left it. The added text features allow me to update the team with recent concerns and it is so convenient.
Price assessment: Reasonable price
Services: General pest inspection
Pest type: Cockroaches, Spiders
Sandra Mikaelian6 reviewsiTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
The surface was great. The technician was on time. Great service explained everything Detroit caused that. Toad. He did a really great job. Thank you, guys. Also, he was very professional.
Price assessment: Reasonable price
Price: $60–80
Services: General pest inspection, Mosquito extermination, Service not listed
Pest type: Ants, Spiders, Other
Shanna Frost3 reviewsiTotal number of Google reviews Shanna has written across all businesses on Google Maps, not just this one.
We just had our first visit from Dustin Pest Control and technician Tyeler was great to work with. He was super knowledgeable and thorough. We are thankful for the great service he gave us and look forward to working with them in the future!
DERECK TUBE9 reviewsiTotal number of Google reviews DERECK has written across all businesses on Google Maps, not just this one.
Tyrone from Dustin’s Pest Control did an excellent job! He was very professional, thorough, and took the time to make sure our yard was sprayed properly. I especially appreciated that he noticed we had an ant problem and made sure to address it. It’s great to have someone who pays attention to the little details and genuinely cares about doing a good job. Thank you, Tyrone! I really appreciate the great service and would definitely recommend him!
Positive: Professionalism
Response from the owner · 3 years ago
Hi Dereck! Thank you for the 5 star review and the kind words.
Kathy IshimotoLocal Guide · 37 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
