How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREE.R. Services
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,942 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired E.R. Services for 8 kinds of job.
E.R. Services for a/c system maintenance
Clear ✕All 10 Google reviews tagged “A/C system maintenance”
We were a little apprehensive when ER Services acquired Jones Heating & Air since Jones had taken care of us for many years, and ER Services is located a fair distance from our home. However, they have exceeded our expectations. They have consistently been dependable, professional, stand firmly behind their work,…
Excellent service! Canen came out promptly, quickly diagnosed the problem, and was able to get my A/C working again with cool air the same visit. He was professional, knowledgeable, and took the time to explain everything. I really appreciated the honest service and would definitely recommend him to anyone needing HVAC work. Highly recommend ER Services!
Kevin is amazing as soon as I meet him. He was prompt and answered every question and is very informative. He also protected my newer A/C unit that was installed by someone before by putting a surge / fuse protector to protect lighten and surges. I will definitely ask for Kevin again. Btw he is on the Air…
Kevin was on time and did a thorough inspection of our two AC systems. He provided us with a thorough written report including photos.
Work was well done, knowledgeable and helpful technician.
Prompt, Professional. Personable and knowledgeable. Explained details of my ac unit and benefits of me renewing my yearly contract with ER services. I hope to have him for my next system check up.
Kevin is very professional, knowledgeable and answered all of our questions and concerns. Would love to have Kevin as our regular technician!
Very satisfied with the service .
ER Services did an excellent job and in great time for my new air conditioning system. I was especially pleased with the work by Shawn Ling and Jayven Briones who took pride in their work. Well done!
Michael was very professional, knowledgeable and answered all my questions
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 300 | $205–$630 |
| Plumbing pipe repair | 294 | $353–$1.4k |
| Toilet repair | 276 | $239–$680 |
| Drain cleaning | 243 | $248–$593 |
| Water heater repair | 164 | $227–$596 |
| Faucet repair | 164 | $228–$585 |
| Plumbing leak repair | 156 | $248–$793 |
| Water heater installation | 148 | $1.2k–$2.5k |
