How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREE.R. Services
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,942 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired E.R. Services for 8 kinds of job.
E.R. Services for drain cleaning
Clear ✕All 246 Google reviews tagged “Drain cleaning” · showing 40
Great job quick and stuck to the issue until resolved. Good service reasonable pricing and will use them in the future.
He answered all of my questions in detail. He was very professional, and he fixed my clogged tube drain. 👏
Taylor was knowledgeable and shared expertise during his visit today. He provided information and will provide bids on future business.
We were so happy with JD we had him come back and replace the tub shoe in my husband's bath tub JD was excellent. Our bath tub drain was running very slow. He uncovered the problem. He removed the very old tub shoe (which was holding a lot of hair and replaced the tub shoe.
ER Plumbing replaced a damaged underground waterline for us recently and they were very professional and courteous. The yard looked like new when they finished. I recommend them 100%.
Dylan was prompt, efficient and resolved our nasty drainage clog problem ASAP! Second time using ER and highly recommend.
Leonard was quickly able to determine the problem had been caused by work being done in the neighborhood by Charlotte Water. The toilet is functioning as it should…so thankful for Leonard’s kindness & expertise.
JD did an excellent job for us. He has a great work ethic and really cares that he does a good job for his customers.
Friendly and professional, took care in my home. Measured correctly, reccommended good commode .Cleaned up better than our was before, including leaves at front door so he didn't track them in. My daughter even said "he's nice".
Er Plumbing services was excellent. I had a minor problem that I wasted several hours trying to fix and they were amazing.
Techs did an excellent job. This was much harder then I thought it would be. They both got to work and finished the job in about 3 hours. They all the necessary tools and equipment in their truck. They also did a good clean up after they were done.
Called E.R. to get one of our blocked downspout drains cleared out and to have them check all of the other downspout drain lines since we just had new gutters installed. Jon-Mykal Adams did a fantastic job and came up with a solution that saved us both time and money! I always recommend E.R. Plumbing to my real…
Noah did a great job, very personable, came right on time and I would highly recommend .
Nick arrived promptly for my emergency request for a clogged drain causing the kitchen sink to back up. He assessed the problem, drained the sink, and returned the following morning to access the drain pipe in the wall. He was efficient, he worked fast, he was neat as he opened up the plaster wall and repaired…
Jeremy was professional, handled our plumbing issues, and provided preventative maintenance tips.
Great experience and fair pricing. Chris showed up promptly, advised what needed to be done for my backed up kitchen sink, gave me options to choose from. Very knowledgeable technician and their scheduling team were responsive. Highly recommend!
The toilet installation was a last minute add-on, but they took it in stride. Quick professional service, with detailed explanation of findings and reason for all actions. Prices cleared before work commenced, and no surprises.
Isaiah was fast and professional and did good work.
I have had consistently amazing service from ER Plumbing since our first experience so long ago that I can't remember. J.R. continues the service philosophy that has brightened my day every time I have had to call. This call was because of my own neglect of what I had been taught to do by earlier plumbers. J.R.…
Jaxson Arrived right at the time I was given. He assess the situation put on Protectors on his shoes, got his equipment and went to work. It took less than an hour and he was very informative about the situation. I’m 80 and I hate to be talked down to and he was very respectful. Of talking to an old lady. I am…
This is the second time I have used ERS and have been very satisfied with thier work. Jaxon Smith was our technician and did a great job. Highly recommended and appreciated!
Once again, ER Plumbing is best in class. JD Smith was here today to help me uncover a water leak and do some minor toilet repairs. JD was polite, professional and got the job done. I highly recommend ER Plumbing for all your plumbing needs.
Prompt, professional service. Problem solved at a fair price. Very happy!
I want to express my dissatisfaction with the recent service I received from Damon who came to my home to perform an unclogged pipe repair. The technician appeared inexperienced and made an unprofessional statement during the service. After the visit, I called the office to express my concerns and spoke with a…
As is typical for ER Services, Austin was outstanding, professional, went right to the task at hand, very pleasant individual. Also diagnosed the issue and gave us a very reasonable estimate on the spot. You got to like this business, I highly recommend! Look forward to Austin coming back if I have any plumbing issues.
Highly recommend! Austin came out this morning to fix a drain line back up in our laundry room. He was very thorough, answered all my questions and was here promptly.
Jeremy was able to come out and fix a clogged washing machine drain! We appreciate the fast and efficient service!
From our first contact with Diane through working with Christopher Myers, this was an outstanding experience! Diane promptly followed up with us and Christopher went above and beyond on a Sunday afternoon no less! Not only did Christopher diagnose and fix the issue, he took additional steps to assure the clog was…
Fernando was excellent and very thorough! Got the job done!
Excellent
Ricky and team installed a tankless water heater in our home. Ricky initially came out to look at our existing water heater as it appeared to have a slight leak. He proposed a few options and the prices were very reasonable. After deciding to move forward with the tankless water heater, Ricky and team were on time…
Fernando did great work on my tub drain. I was pleased that he cleaned the whole tub after!
Came out when scheduled and got me an estimate quickly.
The tech was very professional, pleasant and knowledgeable.
Austin was great! Very professional. Would highly recommend.
Always excellent service with Leonard! Professional and knowledgeable.
Jake did a very good job and he was on point and cleaned up after the work was done. I really appreciate him for arriving on time during this emergency
Jeramy was fabulous he took his time explain to us and showed it were the issues were. Now we want Jeramy every time we have any issues.
My plumbing issue was diagnosed & solved promptly. Friendly, professional service.
Jake came first thing in the morning to solve a drain riddle I had tried to answer with a 25’ snake. Lo and behold, he shows up with a 75’ machine and had it resolved lickety split. Appreciate the timeliness and professionalism, he was a gentleman and a scholar.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 300 | $205–$630 |
| Plumbing pipe repair | 294 | $353–$1.4k |
| Toilet repair | 276 | $239–$680 |
| Drain cleaning | 243 | $248–$593 |
| Water heater repair | 164 | $227–$596 |
| Faucet repair | 164 | $228–$585 |
| Plumbing leak repair | 156 | $248–$793 |
| Water heater installation | 148 | $1.2k–$2.5k |
