How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREE.R. Services
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,942 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired E.R. Services for 8 kinds of job.
E.R. Services for faucet repair
Clear ✕All 167 Google reviews tagged “Faucet repair” · showing 20
Outstanding service and knowledge to repair all of our issues
This was my second time using ER for my plumbing needs and they are fantastic all around. Today I had Bryan and and I'd be happy to request him again.
Great service and looked at several items besides the one we called him for. Also estimated a new gas line. Great job! Have had a ton of the services they provide, toilet malfunctions, clogged oipes, dishwasher install, disposal repair and install, now laundry drain clog removal. Always great service!
We had an emergency plumbing issue and ER was out the same day to resolve it at a reasonable price. Nick was courteous, knowledgeable, efficient, and helped me think thru the most cost effective way to resolve our issue (as well as a couple secondary ones). Highly recommend.
Austin Jimenez was a great plumbing technician! He was on time, friendly, knowledgeable, and very patient in dealing with our plumbing issues. He kept on task and did a great job in fixing our shower and our hand sink. Thanks so much Austin!
Isaiah stayed with a difficult shower repair intil it was fixed.
We had a couple of issues at our older home that could have gone a number of ways. Christopher from ER understood the issues, explained their approach to the problems, and gotnus all fixed up in the correct way and with reasonable expense. We are very satisfied and will use them again!
Fernando was very polite and friendly. Needed to replace a part in the toilet, which he had on his truck. He knew exactly what needed to be done and was finished in less than 30 minutes. Very grateful he had the part, and I didn't have to schedule another service call. I would definitely request Fernando the next time I have a problem and need help.
Can’t speak highly enough about Nick! Came out within a couple hours to fix a kitchen leak on Mother’s Day. Quickly diagnosed the issue, and got us back up and running within minutes. Thanks Nick and the ER team for your responsiveness!
The first thing is that Jeff came on Christmas Eve to an emergency and handled it with such professionalism and knowledge. His return trip was several weeks later to put in a expansion tank. He was prompt - almost to the minute of when he was supposed to be here and completed it on schedule. He has a wonderful…
David was totally excellent!!! So kind, professional and explained everything he was doing.
The professional service, explanation of costs was very much appreciated. He and his assistant did an excellent job in a very timely manner.
They kept informed on when they would arrive. They did a great job and try and sell extras. I would highly recommend them. I will use the again.
Not only did he fix our problem, he left the place looking better then he found it and went out of his way to try to help come up with a way to fix the problem that was within our budget.
I've used ER Services several times. They are always prompt, professional, and do good quality work. They diagnosed a problem with my hot water heater and explained my options. Most recently they fixed a worn out leaky spring valve and diverter in our shower. Their prices are typical of the industry and other…
Austin was so knowledgeable and professional. He thoroughly explained what was wrong with my drain and gave excellent advice additionally on drain maintenance to keep my home clean and make the drain last longer. On time and very efficient. I am very pleased with the visit! Adding Bryan and Nick to list as well!…
Once again, great service from ER. Gordon came in, listened to me as I told him what took place. He immediately went to work and job was done quickly. ER, he's a Keeper! Thanks again, you guys are certainly my GO TO.
Service techs were thorough and efficient, personable and polite. Fernando and Isaac did a great job.
I have been using ER Plumbing for a number of years and always impeccable work, never having to have them come back to do a rework. Leonard Colman did an excellent job very professional explained the issue and options. Decision made great job.
Jaxon did great.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 300 | $205–$630 |
| Plumbing pipe repair | 294 | $353–$1.4k |
| Toilet repair | 276 | $239–$680 |
| Drain cleaning | 243 | $248–$593 |
| Water heater repair | 164 | $227–$596 |
| Faucet repair | 164 | $228–$585 |
| Plumbing leak repair | 156 | $248–$793 |
| Water heater installation | 148 | $1.2k–$2.5k |
