Experts Reviews · Company report
E.R. Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

E.R. Services

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,942 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.E.R. Services is better than 93% of drain cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.E.R. Services is better than 92% of drain cleaning services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.E.R. Services is better than 94% of drain cleaning services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.E.R. Services is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.E.R. Services is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.E.R. Services is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired E.R. Services for 8 kinds of job.

E.R. Services for garbage disposal installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$366–$656
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 49 Google reviews tagged “Garbage disposal installation” · showing 20

Nancy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

JD was awesome! He carefully explained everything to me, and was very conscientious about doing the jobs properly.

Paid $1,200–1,400Reasonable priceGarbage disposal installationWater heater repairFaucet installation
Carl7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Quick service at reasonable cost.

Paid $400–600Reasonable priceGarbage disposal installation
Joshua8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Quick, professional, same day service

Paid $200–400Reasonable priceGarbage disposal installation
ChrisLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great service as always! Mike did a great job installing a water heater and PSI reduction valve. The water pressure was to high coming into the house and my old reduction valve quit working. I would have never known if it was not for Mike and ER Plumbing. JD did a great job installing a new garbage disposal.…

Paid $400–600Reasonable priceGarbage disposal installationGarbage disposal repair
Samuel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great service and looked at several items besides the one we called him for. Also estimated a new gas line. Great job! Have had a ton of the services they provide, toilet malfunctions, clogged oipes, dishwasher install, disposal repair and install, now laundry drain clog removal. Always great service!

Paid $400–600Great priceRepair water fixturesToilet repairGarbage disposal installation+ Value
AprilLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

JD was very helpful and super quick! Would definitely recommend.

Paid $200–400Reasonable priceGarbage disposal installation
Leif9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

J.D. Smith with ER Services replaced my leaking garbage disposal. He worked quickly and efficiently and brought it it in under the estimate. I am very happy with his work! He was also polite and professional. I strongly recommend him for this work.

Paid $400–600Reasonable priceGarbage disposal installation
Jason6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nick was fantastic. Prompt, informative and pleasant. Pricing was also reasonable. Can’t say enough good things about him and the rest of the ER services team.

Reasonable priceGarbage disposal installation
Bill9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jon Mykel was outstanding! Communicated the issue and fixed it!

Garbage disposal installation+ Punctuality+ Quality+ Professionalism
ScottLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Bunch of issues requiring a plumber. Problem solved by their technician. Another good effort, thanks. I will use again.

Paid $400–500OverpricedGarbage disposal installation+ Responsiveness
DawnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Steve initially scoped and quoted work to install new garbage disposal, kitchen sink faucets and master bath shower head and faucet. He took time to provide his expertise and recommendations for the type and style of fixtures that would work best. He also recommended options where I might shop for best quality…

Garbage disposal installationShower installationFaucet installation+ Responsiveness+ Punctuality+ Quality
Mike13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

These guy’s always do a good job.

Toilet repairWater heater installationGarbage disposal installation+ Professionalism
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great experience

Garbage disposal installation
Joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

no hot water, he found electronic problem, replaced parts, under warrantee, now working, thankmyou.

Garbage disposal installationGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
RaymondLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Emergency call, clogged backed up toilet. Called prior to arriving, plumber very professional, did a great job. Have used E.R. Plumbing numerous times over the years.

Garbage disposal installationToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Jeanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came out quickly, very professional and a very pleasant man.

Garbage disposal installation+ Responsiveness+ Punctuality+ Professionalism
akLocal Guide · 151 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great would always use them

Garbage disposal installationGarbage disposal repair+ Quality
Brian9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very knowledgeable and helpful

Faucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
D'Shayla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and ver professional! 10/10 would recommend. Jeff was great.

Garbage disposal installation+ Responsiveness+ Punctuality+ Quality
Marjorie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Had another great experience with ER Plumbing & Jaxon Smith who was quick & responsive to install a new garbage disposal unit. Answered all my questions & left the kitchen neat and tidy. Will be sure to call on them again for any plumbing needs!

Garbage disposal installation

Show more garbage disposal installation reviews (29 more) →

Price

$410-18% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 67%Overpriced 3%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection300$205–$630
Plumbing pipe repair294$353–$1.4k
Toilet repair276$239–$680
Drain cleaning243$248–$593
Water heater repair164$227–$596
Faucet repair164$228–$585
Plumbing leak repair156$248–$793
Water heater installation148$1.2k–$2.5k

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