How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREE.R. Services
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,942 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired E.R. Services for 8 kinds of job.
E.R. Services for garbage disposal installation
Clear ✕All 49 Google reviews tagged “Garbage disposal installation” · showing 40
JD was awesome! He carefully explained everything to me, and was very conscientious about doing the jobs properly.
Quick service at reasonable cost.
Quick, professional, same day service
Great service as always! Mike did a great job installing a water heater and PSI reduction valve. The water pressure was to high coming into the house and my old reduction valve quit working. I would have never known if it was not for Mike and ER Plumbing. JD did a great job installing a new garbage disposal.…
Great service and looked at several items besides the one we called him for. Also estimated a new gas line. Great job! Have had a ton of the services they provide, toilet malfunctions, clogged oipes, dishwasher install, disposal repair and install, now laundry drain clog removal. Always great service!
JD was very helpful and super quick! Would definitely recommend.
J.D. Smith with ER Services replaced my leaking garbage disposal. He worked quickly and efficiently and brought it it in under the estimate. I am very happy with his work! He was also polite and professional. I strongly recommend him for this work.
Nick was fantastic. Prompt, informative and pleasant. Pricing was also reasonable. Can’t say enough good things about him and the rest of the ER services team.
Jon Mykel was outstanding! Communicated the issue and fixed it!
Bunch of issues requiring a plumber. Problem solved by their technician. Another good effort, thanks. I will use again.
Steve initially scoped and quoted work to install new garbage disposal, kitchen sink faucets and master bath shower head and faucet. He took time to provide his expertise and recommendations for the type and style of fixtures that would work best. He also recommended options where I might shop for best quality…
These guy’s always do a good job.
Great experience
no hot water, he found electronic problem, replaced parts, under warrantee, now working, thankmyou.
Emergency call, clogged backed up toilet. Called prior to arriving, plumber very professional, did a great job. Have used E.R. Plumbing numerous times over the years.
Came out quickly, very professional and a very pleasant man.
Great would always use them
Very knowledgeable and helpful
Great service and ver professional! 10/10 would recommend. Jeff was great.
Had another great experience with ER Plumbing & Jaxon Smith who was quick & responsive to install a new garbage disposal unit. Answered all my questions & left the kitchen neat and tidy. Will be sure to call on them again for any plumbing needs!
Great job!!
We have always had great service and professional people who have gone the extra mile for many years.....this visit was above and beyond.....they have installed garage disposal and fixed leaks and toilets. I was on a hoa board and they were always dependable whenever we used them on large community services to small. They are great.
John, very informative, his people skills were on par and evenly matched to his skills as a competent, and professional plumber. Great job! Thanks John.
If you're in a pinch and need service right away and money is no object then I can highly recommend E.R. plumbing services. If you are not in a hurry call your regular plumber it will probably save you money. I had New countertops installed and had to have the sink and garbage disposal hooked up. I provided the…
Benjamin was phenomenal!!!! He did an excellent job with my garbage disposal and went above and beyond. He was professional and friendly. My car got stuck in the mud because my driveway is on a hill and he even helped get me out! I definitely will recommend Ben and ER plumbing services to everyone I know!
Nick was professional, friendly and knew exactly what he was doing. Efficient, kind and smart. Explained everything. The company kept me informed of timing and arrival. Pricing was very fair. A+ experience.
We were very pleased with Jeff and his work. He diagnosed the issues and proposed solutions we had not thought about. He is very competent and very pleasant.
Josh came promptly. Was very pleasant. Did a good job. Happy to recommend ER Plumbing and Josh.
Mac is amazing! He’s been with us for years and he is a joy to have at home whilst working on spontaneous problems that arise while he is there. Always helpful and friendly.
Very nice and professional
The work was explained prior to beginning and when the work was completed. The work area was clean when the job was done.
Mac was on time, made some recommendations regarding the plumbing under the sink which I took, professjonal installation, and even gave me a tip regarding our faucet (the pull out head would not stay when pushed back in - he said to place the counterweight higher up on the hose). Cleaned up and tested the installation several times.
Making an appointment was easy, communication was great, and everyone was extremely courteous and professional! Will certainly call E.R. again when we have needs!
Anthony was solid at what he did , personable and just a good guy ! ER Plumbing is lucky to have him !
Very thorough and clean! Disposal works great! I would recommend this person and this company highly!!
On time, early actually. Found the issue and went to work.
We were extremely pleased with the professionalism and work of the company. From Rebecca, who was friendly and understanding when project delays caused scheduling issues to Ricky, our service person, who did a great job. We will definitely recommend E.R. Services to our friends and will use them again should the need arise!
Excellent service, arrived right on time and got my new disposal installed in one hour. Also identified minor leak in pipe and repaired that.
Very happy with the service.😊
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 300 | $205–$630 |
| Plumbing pipe repair | 294 | $353–$1.4k |
| Toilet repair | 276 | $239–$680 |
| Drain cleaning | 243 | $248–$593 |
| Water heater repair | 164 | $227–$596 |
| Faucet repair | 164 | $228–$585 |
| Plumbing leak repair | 156 | $248–$793 |
| Water heater installation | 148 | $1.2k–$2.5k |
