How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREE.R. Services
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,942 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired E.R. Services for 8 kinds of job.
E.R. Services for HVAC system repair
Clear ✕All 20 Google reviews tagged “HVAC system repair”
Kevin was able to fix our system. Seems one of the kiddos thought the furnace switch was the light switch and managed to shut off the system. Kevin has good customer interaction skills and kid patience. The 4 year old peppered Kevin with questions and enjoyed their conversation. Thanks to ER for being there and assisting with our dilemma.
Kevin did an amazing job! He was friendly, diligent and explained what needed to be completed to make the repair. Highly recommend Kevin and the team at E.R. Services!
Came the same day and fixed it quickly.
Dashawn was fantastic
Michael was again helpful and highly professional. He’s the best!
JD Smith of E.R. Services worked on a plumbing problem we’ve been having. He was here on time and did an awesome job. He worked hard, diagnosed our problem and resolved it before he left. He was very knowledgeable, friendly, efficient and helpful. He explained everything he would do to identify and fix our problem…
Kevin is amazing as soon as I meet him. He was prompt and answered every question and is very informative. He also protected my newer A/C unit that was installed by someone before by putting a surge / fuse protector to protect lighten and surges. I will definitely ask for Kevin again. Btw he is on the Air…
The young man that came to my home, was top notch. He went above and beyond and I know he was hot. I appreciate him for all his hard work and doing his best. Thanks so much we need more people like you who will do all they can and be honest. I will always be grateful for the good people that I come into contact with. Thanks
ER Mech / Plumbing always does a fantastic job! We hired them to do repairs in our neighborhood and I have hired them for both mechanical and plumbing and they're very professional. I believe they can be trusted not to overcharge and they know their stuff. I recommend Dashawn for HVAC service for sure!
They did an excelent job and were personable also
He corrected the upstairs thermostat that we been complaining about for 5 years he fixed in 5 minutes Aslo told us we have been using wrong air filters and what to use
Great communication, same day resolution, fair price. Thanks!
Very friendly, knowledgeable.
E.R Services is now our go to place for our air conditioner and heating unit. We had our broken unit replaced. Jayvan installed the new breaker box today to finish the electrical portion, cleaned up, tested the work preformed and did a few more things that were needed—outside of the contract. He was courteous,…
great job
Kevin did a great job. He was able to diagnose the problem and resolved it. We’re cool again. Thx!
Had an AC issue, and Kevin was professional and quick to diagnose the issue. He replaced the capacitor and had the unit working in no time. Keving and ER Services are highly recommended. They quickly got back to me and were able to visit the same day.
Carlos did a great job! Highly recommend Carlos.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 300 | $205–$630 |
| Plumbing pipe repair | 294 | $353–$1.4k |
| Toilet repair | 276 | $239–$680 |
| Drain cleaning | 243 | $248–$593 |
| Water heater repair | 164 | $227–$596 |
| Faucet repair | 164 | $228–$585 |
| Plumbing leak repair | 156 | $248–$793 |
| Water heater installation | 148 | $1.2k–$2.5k |
