How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREE.R. Services
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,942 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired E.R. Services for 8 kinds of job.
E.R. Services for outdoor plumbing system repair
Clear ✕All 123 Google reviews tagged “Outdoor plumbing system repair” · showing 20
Very courteous, helpful and diligent.
Bryan came out for my service call for a water leak. He was very pleasant to talk with and knowledgeable about my concerns then troubleshooting my situation and came up with the next best option for me. Thanks E.R. for sending me your best guy🌷😊
ER did a great job. David was easy to work with and extremely competent. He worked really hard and got everything squared away. I would recommend David and ER to anyone who has plumbing and HVAC needs
Honest and fair pricing, and explained process and completed job in an efficient and timely manner. Highly recommend ER Services
Austin Jimenez was, as expected of E R staff, personable and well-informed. He checked the unit for leaks and made recommendations with no pressure. Another good experience with this company.
JD was professional, pleasant, & knowledgeable in explaining the detailed options to repair what I needed related to a leakage in the underground pipe water line.
Friendly, respectful, Quick, knowledgeable. I would hire this company again.
Brennan and Oscar replaced our water line in a timely and efficient manner. In my mind it was a huge job but they did it seamlessly! As homeowners we give them 5 stars!!!!
If you are looking for a company that truly values their clients with great communication I highly recommend Nicholas and their team!
We had a couple of issues at our older home that could have gone a number of ways. Christopher from ER understood the issues, explained their approach to the problems, and gotnus all fixed up in the correct way and with reasonable expense. We are very satisfied and will use them again!
Very professional and personable
Excellent service with great communication. I had what I suspected was a sewer main break, which Sammy quickly diagnosed, gave a temporary fix so I could get through the night, and a plan to return the next morning. All necessary locate services showed up the next day to ensure no utilities would be affected, and he…
Big job and they were great start to finish.
Gordon if ER services was fantastic! Arrived very timely and was able to repair our issue promptly. Would highly recommend!
Friendly and helpful. Knows what to do and gets it done.
If I could give this company a negative star I would. Every time they come out to The Villages property they take forever to do a repair just to not even complete the job and have to stretch it out upon multiple days causing many residence to have to go all day without water or a proper estimate of when it will get…
Wow, impressive plumbing services! Starting with me calling and getting a call back! Thank you Jake and Nick and Jon! I had no water! Broken line, you had me up and running in hours. Nice guys, and neat workers! Thanks for cleaning up so well, that I did not know that you had even been in my front yard. Just great, thank you! What a relief!
Bo has been to my home previously and demonstrated good diligence with his work performed as well as checking our water pressure. He explained what was needed to protect our pipes and fittings. We needed a water regulator installed. We requested him and he did not disappoint! Installed regulator, demonstrated…
Amazing work from Noah Hollifield and Nick Hunter. They went beyond, they are incredibly nice and competent people. I'll go with this company from now.
Fast, and reliable
Show more outdoor plumbing system repair reviews (103 more) →
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 300 | $205–$630 |
| Plumbing pipe repair | 294 | $353–$1.4k |
| Toilet repair | 276 | $239–$680 |
| Drain cleaning | 243 | $248–$593 |
| Water heater repair | 164 | $227–$596 |
| Faucet repair | 164 | $228–$585 |
| Plumbing leak repair | 156 | $248–$793 |
| Water heater installation | 148 | $1.2k–$2.5k |
