How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCOREE.R. Services
Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 4,942 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired E.R. Services for 8 kinds of job.
E.R. Services for outdoor plumbing system repair
Clear ✕All 123 Google reviews tagged “Outdoor plumbing system repair” · showing 40
Very courteous, helpful and diligent.
Bryan came out for my service call for a water leak. He was very pleasant to talk with and knowledgeable about my concerns then troubleshooting my situation and came up with the next best option for me. Thanks E.R. for sending me your best guy🌷😊
ER did a great job. David was easy to work with and extremely competent. He worked really hard and got everything squared away. I would recommend David and ER to anyone who has plumbing and HVAC needs
Honest and fair pricing, and explained process and completed job in an efficient and timely manner. Highly recommend ER Services
Austin Jimenez was, as expected of E R staff, personable and well-informed. He checked the unit for leaks and made recommendations with no pressure. Another good experience with this company.
JD was professional, pleasant, & knowledgeable in explaining the detailed options to repair what I needed related to a leakage in the underground pipe water line.
Friendly, respectful, Quick, knowledgeable. I would hire this company again.
Brennan and Oscar replaced our water line in a timely and efficient manner. In my mind it was a huge job but they did it seamlessly! As homeowners we give them 5 stars!!!!
If you are looking for a company that truly values their clients with great communication I highly recommend Nicholas and their team!
We had a couple of issues at our older home that could have gone a number of ways. Christopher from ER understood the issues, explained their approach to the problems, and gotnus all fixed up in the correct way and with reasonable expense. We are very satisfied and will use them again!
Very professional and personable
Excellent service with great communication. I had what I suspected was a sewer main break, which Sammy quickly diagnosed, gave a temporary fix so I could get through the night, and a plan to return the next morning. All necessary locate services showed up the next day to ensure no utilities would be affected, and he…
Big job and they were great start to finish.
Gordon if ER services was fantastic! Arrived very timely and was able to repair our issue promptly. Would highly recommend!
Friendly and helpful. Knows what to do and gets it done.
If I could give this company a negative star I would. Every time they come out to The Villages property they take forever to do a repair just to not even complete the job and have to stretch it out upon multiple days causing many residence to have to go all day without water or a proper estimate of when it will get…
Wow, impressive plumbing services! Starting with me calling and getting a call back! Thank you Jake and Nick and Jon! I had no water! Broken line, you had me up and running in hours. Nice guys, and neat workers! Thanks for cleaning up so well, that I did not know that you had even been in my front yard. Just great, thank you! What a relief!
Bo has been to my home previously and demonstrated good diligence with his work performed as well as checking our water pressure. He explained what was needed to protect our pipes and fittings. We needed a water regulator installed. We requested him and he did not disappoint! Installed regulator, demonstrated…
Amazing work from Noah Hollifield and Nick Hunter. They went beyond, they are incredibly nice and competent people. I'll go with this company from now.
Fast, and reliable
E.R. Service renewed my belief in top quality customer service. Not only did they provide the best price for the work, but they communicated clearly throughout the project and went above and beyond in the work they performed. JD and Leonard did an excellent job
Brian was extreamly courteous, knowledgeable and a technician who explained everything clearly and throughly. Would highly recommend.
Came out when scheduled and got me an estimate quickly.
JD came for water leak on street and he and his teammate quickly identified the issue, dig the street and fix the leak. I wish ER give him good equipment to level the raid after leak fix.
Terry is absolutely awesome. Terry's knowledge, expertise and professionalism in handling a difficult plumbing problem was far beyond what most plumbers could provide. He expertly resolved my issue. Many many thanks Terry
The service is impeccable. The staff are experts at their profession. Josh took the time to explain everything in detail and made sure everything was working to satisfaction.
I’ve used ER for all my houses' plumbing jobs. Friendly, responsive, and consistently 20-30% less expensive than quotes from other outfits. Highly recommend.
ER is the best in the business! We’ve used them for years as our go to for any plumbing needs. Jeff is great!
Really professional and got us fixed up quickly.
They were quick and to the point and handled themselves in a professional manner. They were so kind and they finished their task and left everything as neat as they found it
As usual, they were very courteous, and professional. He went above and beyond. Highly recommend.
Josh was very knowledgeable and professional and fixed a very complex plumbing issue with precision and quality! Definitely recommend ER Services!
Emergency call, clogged backed up toilet. Called prior to arriving, plumber very professional, did a great job. Have used E.R. Plumbing numerous times over the years.
We’ve used ER’s services for the past several years and have been very pleased with the quality of the work and how quickly they respond for both emergency and non-emergency work.
Great service and work on a big outdoor line job. Bryan and team were top notch.
The service from beginning to end was very professional. Brennon and associate were professional, honest, knowledgeable, and fast. I would refer them to anyone that needs plumbing services.
Brennan provided a phenomenal service, very quick, efficient, and friendly. Extremely impressed with the company as a whole.
Adam was excellent, friendly, and professional.
Quick response to a messy problem.
We are always pleased by the professional service they offer. Steve takes the time to explain the work he has done and ensure we are satisfied. If we have questions after hours. The answering service is quick to respond and resolve any issues.
Show more outdoor plumbing system repair reviews (83 more) →
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 300 | $205–$630 |
| Plumbing pipe repair | 294 | $353–$1.4k |
| Toilet repair | 276 | $239–$680 |
| Drain cleaning | 243 | $248–$593 |
| Water heater repair | 164 | $227–$596 |
| Faucet repair | 164 | $228–$585 |
| Plumbing leak repair | 156 | $248–$793 |
| Water heater installation | 148 | $1.2k–$2.5k |
